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Royal Solaris Los Cabos

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Royal Solaris Los Cabos
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5,031 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Solaris Los Cabos
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Showing 4,476: English reviews
Vancouver, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 January 2014

We were here in January 2013 so this review is a year late. It was back-to-school for most but we brought our 2 kids with us. Upon arrival we were ushered to the reception area and after checking-in, they take you a desk across the way to be greeted by time-share reps. I advised them I was tired from a... More 

Helpful?
Thank Scubapers
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for the outstanding review. We are so glad that you enjoyed your entire stay at our hotel and that we were able to make your vacation all that more special and customized. It's the little things that count and we are glad that you noticed. We will make sure to let our entire staff know that they contributed... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2014

Just returned from a week in San Jose. The Royal Solaris resort was GOOD. Staff were excellent. Look for Ventura when sitting on the beach or by the pool - Friendly, accommodating and always made sure their guests had a drink in hand. The location of the resort was perfect. The beach was endless and uncrowded. Although the resort was... More 

Helpful?
1 Thank Wendy G
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We are so grateful for considering us as your favorite destination. Thank you so much for your positive comments on our service and our restaurants. Our commitment is to meet and exceed your expectations and special requirements to make of your stay your best “VACATION” ever. Receive a warm greeting Hoteles Solaris de México ^G More 

Medicine Hat, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2013

Our vacation to Cabo is one that won't be forgotten in a very long time. The people on this resort were very helpful inside the hotel and outside the waitress inside her name is (Yanet) was probably one of the best and friendliest person we had any dealings with. The waiter around the pool area for dealing with people was... More 

Helpful?
2 Thank AmosKleinsasser
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for staying with us at Royal Solaris Los Cabos! It is our goal to exceed our guest’s expectations and it seems that we have done just that with yours! Your comments have been shared with the entire staff ! We hope to see you again on your next vacations! Regards, Hoteles Solaris de México ^G More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2013

Came here during Thanksgiving. The concierge that helped us when we first got there was very nice. However you can tell that this was definitely a time share because the concierege was trying to sell us the whole time. When I said we were already hungry she said she understood but then kept on trying to get us to comit... More 

Helpful?
2 Thank Casey121576
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Warm regards, Hoteles Solaris de México ^G More 

Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

We had a great family vacation with my wife and 2 daughters (3 and 4) the food was good and the service was very good everywhere. They even had paella by the pool one of the days we were there. The sports and activities team was just amazing, organizing games all day long the then performing in the evening shows.... More 

Review collected in partnership with this hotel

Helpful?
Thank Carlos O
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for choosing Royal Solaris Los Cabos for your recent stay and for recommending your experience on TripAdvisor. I am very pleased to learn you enjoyed your stay with us. We certainly look forward to welcoming you back and hope to exceed your expectations on your next visit. Best Regards, Hoteles Solaris de México ^G More 

Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 December 2013

Royal Solaris was an average resort. Food is average, with only two sit down restaurants, it is definitely "buffet oriented". Staff are very good, attentive and accommodating. The rooms are average - 3 stars. Beach is absolutely beautiful , and despite "red flags", you can swim in Ocean when the waves are not too big....shallow. Biggest issue is the distinction... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 619gg
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Please accept our apologies for failing at that instance, but please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. Regards, Hoteles Solaris de México ^G More 

Carmel, Indiana, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 December 2013

We booked on-line and must admit we didn't even realize it was through Travelocity. No where did the site mention this. We wanted all inclusive including a package with airfare and transfers. The resort was noted as Villa Del Palmar. We were booked at Royale Solaris of which I guess is a part of their conglomerate. Turns out we were... More 

Helpful?
1 Thank Gail W
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the restaurants . Your comments have helped us to improve our guest experience and we apologize for the inconvenience. We hope you will reconsider giving us another chance for better... More 

Tacoma, Washington
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 December 2013

We booked this hotel online through RCI time shares. We were aware that this property is a mandatory all inclusive hotel and that we would be charged $80.00 per person for both myself and my husband for each day of our stay at Royal Solaris. Kids are "free" so there was no charge for my boys, five and one years... More 

Helpful?
12 Thank FM-In-T-Town
Carver, Minnesota
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 December 2013

Please note that most of my recent all-inclusive stays have been at Club Med (Punta Cana and Ixtapa), so that's where I'm coming from. I stayed at Hotel Solaris with my 3 yr old over Thanksgiving week. I met a good friend and her family, who are owners. Previous comments about the "caste" system are completely true! As owners, we... More 

Helpful?
3 Thank Carvertraveler
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We are truly disappointed that you did not experience the relaxing stay you were hoping for, as it is always our goal to provide guests with everything they need for a pleasant visit. Please accept our sincerest apologies for any loud issues you encountered. It is never our intention for our guests to leave feeling disappointed and we will certainly... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 December 2013

The day we landed in Royal Solaris was beautiful. The building is well kept. You will always see people cleaning this place. We had a wonderful time here. Their night shows were very nice but can work on their dinner buffets as they were little cold if you go after 7:30. Their Christmas dinner was very nice with roast beef... More 

Helpful?
4 Thank sadhna2013
Sol H, Social Media Manager at Royal Solaris Los Cabos, responded to this review

It is great to hear that you had a first class stay with us on Christmas! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Hoteles Solaris de México ^G More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more   less 

Additional Information about Royal Solaris Los Cabos

Address: Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $214 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Los Cabos 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Royal Solaris Los Cabos Hotel San Jose Del Cabo
Royal Solaris Cabo San Lucas
Los Cabos Solaris
Los Cabos Royal Solaris
Royal Solaris Los Cabos San Jose Del Cabo
Hotel Style:
#8 Business Hotel in San Jose del Cabo
#9 Top resorts Hotel in San Jose del Cabo
#13 Family Hotel in San Jose del Cabo
#14 Spa Hotel in San Jose del Cabo
#15 On the Beach Hotel in San Jose del Cabo
#17 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Los Cabos staff and other travellers.
292 questions
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Questions? Get answers from Royal Solaris Los Cabos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get an adjoining room. The dividing doors are paper thin and you can hear every sound from the next room.”
 of 5 bubbles EDM-17-ts, 30 Nov 2016 | Read review
“Great views, great service, poor food”
 of 5 bubbles FatimaCornwall, 27 Nov 2016 | Read review
“All are very clean. It's all personal preference.”
 of 5 bubbles peterj950, 24 Nov 2016 | Read review
“if you do go here get rooms on the second floor ..”
 of 5 bubbles Sammyvelvet, 21 Nov 2016 | Read review
“Pay for ocean view, request the west side of hotel (closest to Cabo San Lucas) and far end closest to the beach.”
 of 5 bubbles TracyA202, 17 Nov 2016 | Read review
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