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Hotel El Ganzo

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367 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel El Ganzo
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Showing 321: English reviews
London, United Kingdom
Reviewed 2 weeks ago

We were pleasantly surprised at how fun this hotel was to stay in -- from the old dutch bikes free for riding around the marina, to the yoga under the moonlight and fun juices to try at breakfast -- there was definitely more than enough to do and we wished we had more than the 2 nights that we booked....

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Helpful?
Thank tokyoesque
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear Tokyoesque, Thank you very much for taking the time to post your comments . They are very helpful and will be shared with the staff. Getting your feedback is motivational for all the departments. We are starting the new year with more training and english classes , so you will definitely see a change on your next visit. It...

Chicago, Illinois
Reviewed 2 weeks ago

Hotel El Ganzo -The hotel and management staff is plagued Incredibly poor service. They have absolutely NO desire to provide an even a reasonable or generally accepted guest experience. I would not recommend it to anyone.

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Helpful?
Thank mattache2016
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear Mattache2016, Thank you for posting a comment. It is actually our sincere desire to offer good service and a memorable experience to all our guests and visitors. We recognize that sometimes we do not reach that expectation with all guests and we sincerely regret that was your case. Programs are in place to improve our performance to ensure that...

Cape Town, South Africa
Reviewed 3 weeks ago

Wonderful rooms, all with ocean view, quirky arty, boutique hotel. I stayed in two separate rooms, on two occasions, and both times the wash basins didn't drain. Laundry service was insanely expensive. I will not go into details but service, from check in, check out, breakfast service, drinks service, were all very slow and super questionable. And the hotel was...

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Helpful?
1Thank Anna S
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear Anonymous1969, Thank you for taking the time to post your comments, which will be shared with all the departments involved for their prompt attention. We would welcome the opportunity to welcome you back, and hope that you can contact me directly in order to ensure that your next experience is a most enjoyable one. Sincerely , Ella Messerli

Mexico City, Mexico
Reviewed 3 weeks ago

I really liked the vibe of the hotel, the design, the views and the rooms, and I was expecting a better visit than the one I actually had. It wasn´t worth the price. For starters the jacuzzi never worked. Not only that, everyone in the hotel (and I say everyone because we talked to more than 6 people to get...

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Helpful?
1Thank RifkaRM
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review

Dear RifkaRM, Thank you very much for taking the time to share your comments. We sincerely regret that during your stay our boat was not in service and yes, it was not optimum for guests to be driven to the Beach Club. We have in the meantime received our second boat as back up and will now be offering uninterrupted...

Alameda, California
Reviewed 3 weeks ago via mobile

El Ganzo is a classy, boutique-style hotel directly on the water in the marina at Puerto Los Cabos. The pace in La Playita for some might be on the slower side, but for me, that was the true charm. The resort offers gorgeous views, beautiful rooms, incredibly comfortable beds, and simply superb hospitality. The manager and concierge, Alex, provided outstanding,...

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Helpful?
Thank cbbevan
London, United Kingdom
Reviewed 3 weeks ago

The hotel and location are stunning. Rooms are big and have nice views on the marina and the sea. On the top floor the infinity pool and jacuzzi are a dream. Artists have filled the place with their creation. Facilities are great as the number of lunch option (not much for dinner and town is quite far away). It is...

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Helpful?
2Thank benherault
San Diego, California
Reviewed 4 weeks ago

This hotel is high on design. From the murals, to the rooms, to the infinity pool with some of the best views of any hotel in greater Cabo area, you wont be disappointed in the appearance. The staff, while most spoke very little English, were very friendly and happy to have us there. We stayed there for a few days...

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Helpful?
Thank h82bdrt
Salem, Oregon
Reviewed 9 December 2016

The Hotel El Ganzo has a lot going for it,....but it has a little ways to go before it rates 5-Star or higher in my estimation. Location is a plus, if you don't mind being away from central San Jose. Typical taxi fare is $15 plus propina, but you can catch the autobus for $12 pesos each (3rd world bus!)....

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3Thank LeDawg6
Guadalajara, Mexico
Reviewed 8 December 2016 via mobile

Lovely place with great views and good ambiance. It is located at the Marina in San Jose de Cabo. Food is great and music at night I the bar is fantastic A great place to stay as well with the charm of a Mexican old Hacienda. Great pool!

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Helpful?
Thank Hugo C
Reviewed 27 November 2016

This hotel is located in the Marina in San Jose Del Cabo and has a private beach with all the amenities one could ask for. They also have a 'Container' bar/restaurant that is in an old shipping crate that looks out onto the boats of the Marina. I could not recommend this place anymore than I have been.

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Helpful?
Thank Nicholas R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
El Ganzo is Los Cabos' hippest and most unique luxe boutique hotel, often described as a place of experiences. With its very own Cultural, Art & Musical program, it is a member of 'Preferred Lifestyle' and offers 60 deluxe ocean view rooms, three Master, four Large and two Very Large suites. Expansive views of the Sea of Cortez and Puerto Los Cabos Yacht Marina set the tone. Perfectly situated between the area's natural beauty and modern delights, the property stands at the mouth of Marina Puerto Los Cabos bordered by the fisherman's wharf, and is only a 20-minute drive to the airport or just 5 minutes to the historic town of San José del Cabo and the famous Art Walk. Dining options are multiple on site with the Gachoo Sushi Bar, the Upstairs Bar wrapped around the infinity pool and signature glass Jacuzzi, Ganzo Downstairs Restaurant overlooking the marina, or the private Beach Club Restaurant on our swimmable beach. With a complete spa and golf 5 minutes away at Puerto Los Cabos Golf Course, El Ganzo truly is a unique hotel and experience in Los Cabos. ... more   less 

Additional Information about Hotel El Ganzo

Address: El Tiburon s/n, San Jose del Cabo 23403, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $299 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Ganzo 4.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Hotel El Ganzo Los Cabos/San Jose Del Cabo
Hotel Style:
#6 Romantic Hotel in San Jose del Cabo
#10 Luxury Hotel in San Jose del Cabo
#11 Spa Hotel in San Jose del Cabo
#11 On the Beach Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Ganzo staff and other travellers.
12 questions
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Questions? Get answers from Hotel El Ganzo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Almost all rooms have great harbor views.”
 of 5 bubbles 796patrickt, 10 Jan 2017 | Read review
“balcony rooms”
  • Sunset over the marina
 of 5 bubbles 645bark, 5 Jan 2017 | Read review
“All rooms seem to have ocean views so don't worry if you choose the cheapest one!”
 of 5 bubbles tokyoesque, 1 Jan 2017 | Read review
“All rooms are ocean view, but if possible ask for a room on the top floor for the best views.”
 of 5 bubbles Anonymous1969, 23 Dec 2016 | Read review
“all rooms have marina views”
 of 5 bubbles RifkaRM, 22 Dec 2016 | Read review
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