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Hyatt Ziva Los Cabos

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Hyatt Ziva Los Cabos
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3,457 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Ziva Los Cabos
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Showing 3,030: English reviews
Los Angeles, United States
Reviewed 6 days ago NEW

Just ok... great for kids and families. Loud and not romantic.. nothing to do at night. Food was sub-par. Kids had a great time in the pool and kids club. Not enough staff at the pool and not enough chairs/umbrellas to go around.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 657lauriea
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear 657lauriea, Thank you for taking the time to write your experience in Hyatt Ziva Los Cabos, comments like yours mean the world to us, they help us improve and create a better experience for our beloved guests, we are always looking on improvement, thank you for that! Service from the Heart! Francisco Silva General Manager Hyatt Ziva Los Cabos

El Paso, Texas
Reviewed 1 week ago NEW

We four days stayed during spring break, Texas standard. My wife and I were traveling with mother in law and little one in tow, and we were a little weary of drunk college students ruining our time away from reality. I saw some potential noise makers on the plane but none at the hotel. The hotel is in excellent conditions...

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Helpful?
3Thank Nelson C
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Nelson C, Thank you for taking the time to write your comments about your recent experience in Hyatt Ziva Los Cabos, we are glad to have had the opportunity to welcome you to our beautiful resort and share such and amazing time with you and your family. We look forward to welcoming you back soon. Service from the Heart!...

Houston, Texas
Reviewed 1 week ago NEW

I loved the service I received from Margarita in the buffet, Galo at the Italian restaurant, and Erik at the hibachi grill. The staff was so kind and helpful to me. Unfortunately, I was recovering from shingles during my stay and couldn't enjoy myself as much as I wanted to, but the staff made the trip well worth it by...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Barbara G
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Barbara G, Thank you for taking the time to share your thoughts about Hyatt Ziva Los Cabos, we are glad to read your comments and see that the members of our staff were able to go above your expectations to deliver an unforgettable. We look forward to welcoming you back 100% to vacation with us. Service from the Heart!...

Los Angeles, California
Reviewed 1 week ago NEWvia mobile

We visited the property April 8 to April 12. my 11 year old my seven year old and my mother joined me we had a cabana by the pool that was perfectly situated between the teen club the waterslides and both pools. The front heated pool was perfect the back nonheated colder pool was refreshing. We enjoyed the two restaurants...

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Helpful?
Thank Drmommy2
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Drmommy2, Thank you for your beautiful comments about your stay in Hyatt Ziva Los Cabos, we are glad to have had the chance to welcome you and share beautiful moments with you and your family. We look forward to having you back soon, so we can pamper you like you deserve. Service from the Heart! Francisco Silva General Manager...

George Town, Grand Cayman
Reviewed 1 week ago via mobile

We stayed here for a week with our 2 kids. Grounds were well kept, resort was starting to show its age but it was nice enough. Plumbing in the rooms was a bit of an issue. Food was okay but got a bit same-y after the 3rd day. Coffee in the coffee shop was very good. Unfortunately in december, only...

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Helpful?
Thank tshirra
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear tshirra, Thank you for taking the time to talk about your experience in Hyatt Ziva Los Cabos, know that comments like yours motivate us and help us improve to deliver a service that goes above our guests' expectations. We hope to get the chance to welcoming you back soon, so we can restore a feeling of complete satisfaction, I'm...

Garden Grove, California
Reviewed 1 week ago

Took the family there last week and had a blast! Our room was on the 2nd floor overlooking the two main pools as well as the beach/ocean. All of the employees go above and beyond to make you feel at home. Vanessa at the coffee shop was super friendly...always there with a smile. Lugardo at the morning buffet was always...

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Helpful?
1Thank eagle0909
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear eagle0909, Thank you taking the time to share your thoughts about your stay in Hyatt Ziva Los Cabos, we are glad to have had the opportunity to welcome you and your family to our beautiful resort. Comments like yours motivate us to continue working hard on creating unforgettable memories, know that we will be looking forward to having you...

Baltimore, Maryland
Reviewed 1 week ago

TripAdvisor rates this hotel #4 i think... we loved every bit of our stay as others have before us and for good reason!! Seriously, the food at the restaurants is incredible. Esp Bon Vivant the French restaurant. But we enjoyed every quality meal we ate. Paella made poolside for lunch was amazing!! Fish tacos and ceviche available at Coco Loco......

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 772kimberlyas
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear 772kimberlyas, Thank you for choosing Hyatt Ziva during your recent time in Los Cabos, we want to thank you for taking the time to share your thoughts about your time here and trusting us on making of your stay an unforgettable experience. We look forward to welcoming you back soon to our slice of paradise. Service from the Heart!...

Sacramento, California
Reviewed 1 week ago

I have been to Cabo over a span of 20 years and this last week was my 8th trip. I stay at different resorts primarily all-inclusive. Very happy with Ziva and would have to rate it my favorite for a large size hotel thus far. Only real disappointment was with housecleaning and their lack of attention. Spent the majority of...

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Helpful?
Thank tracyargo
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear tracyargo, Thank you for choosing Hyatt Ziva for your recent trip to Los Cabos, we are glad to have had the chance to have you with us and deliver an unforgettable experience, comments like yours motivate us to continue working hard. We look forward to welcoming you back to our slice of paradise. Service from the Heart! Francisco Silva...

Reviewed 1 week ago via mobile

This is our THIRD stay at a Hyatt Ziva. We always stay in a swimup room and each time I call to verify that we are eligible for premium amenities. I called the hotel directly AND the Hyatt main number to confirm and both said yes we were premium. When we got to the hotel they told us we were...

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Helpful?
Thank Deyoungjm
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Deyoungjm, Thank you for taking the time to share your thoughts about Hyatt Ziva Los Cabos, I apologize if we were not able to get you the right way during your stay and if you got a wrong perspective of our service, know that this is something that we will definitely work on so it won’t happen again. I...

Faribault, Minnesota
Reviewed 1 week ago

This resort is amazing and caters to every person regardless of age. We were here on an all inclusive week. There are 4+ pools, a general pool, a warm water pool, an adult pool, a children's pool, two hot tubs and there are bars and/or restaurants at every location or very near by. There are wait staff at the pools...

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Helpful?
Thank traveljunky61
FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear traveljunky16, Thank you for choosing Hyatt Ziva Los Cabos during your recent visit to Mexico, we are glad to have had the opportunity to welcome you and provide you with an experience that went above your expectations thanks to people like Maria and Celeste who work to satisfy our guests. I hope we can welcome you back soon to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront. This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 

Additional Information about Hyatt Ziva Los Cabos

Address: Paseo Malecon Sn Lote 5, Zona Hotelera, San Jose del Cabo 23405, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $363 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 591
Reservation Options:
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo
Hotel Style:
#2 Business Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#7 Luxury Hotel in San Jose del Cabo
#7 On the Beach Hotel in San Jose del Cabo
#7 Romantic Hotel in San Jose del Cabo
#8 Spa Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Los Cabos staff and other travellers.
444 questions
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Questions? Get answers from Hyatt Ziva Los Cabos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony ovelooked the pool, bottom floors have personal pool 2 feet under water you are relaxing in lounge chairs in the water.”
ritchellern, 24 Apr 2017 | Read review
“Seven floors in hotel. Higher up is quieter, but pool shuts down at eight and it's very quiet.”
  • Sixth floor, Frigata building.
847adelee, 23 Apr 2017 | Read review
“We had a gorgeous view!”
priscilla_wayterra, 19 Apr 2017 | Read review
“I recommend 4,5 & 6th floors. Room 2515, ocean view on back side very secluded, felt private. Swim up lounge rooms not very private.”
tracyargo, 17 Apr 2017 | Read review
“We were in room 605 and had an amazing view of the ocean and the pools”
traveljunky61, 17 Apr 2017 | Read review
5 of 5