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Hyatt Ziva Los Cabos

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Hyatt Ziva Los Cabos
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3,167 Reviews from our TripAdvisor Community

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Showing 2,777: English reviews
Texas Gulf Coast, Texas
Reviewed 11 July 2014

We arrived on the 4th of July and departed on July 10th. We had the best experience of an all inclusive resort ever! Jonathan at the front desk was prompt and very courteous. We requested rooms with a view for our daughters and ourselves and he quick made a few changes and we had the best view! We asked for...

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Helpful?
2Thank Lisa G
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Your kind comments are our best motivation, many thanks for taking a moment to share your wonderful experience. We are pleased to know that we have created a memorable experience and that you and your family felt like home, your complete satisfaction is our main goal and is the reason of the atmospheres and friendly service that we...

Tulsa, Oklahoma
Reviewed 10 July 2014

My husband and our two sons ages 17 and 20 stayed here June 25-July 2. We had a wonderful experience with minimal issues. I researched this place for months on the internet. Mainly, I wanted an upscale resort with lots of activities for our sons. We also wanted a little activity for us. We found all that and more. We...

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3Thank Cheriejay
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Cheriejay; I thank you for sharing your excellent comments with everyone on TripAdvisor and also for your firm commitment to returning in the future. All my young professionals will be waiting to serve you and your family with a smile and a can-do attitude with the hopes that you will consider us for many years as your consistently favorite...

Oakland, California
Reviewed 10 July 2014

We stayed there recently. We had a great time! Great food and very friendly staff. Especially Carla and Bryan from the kids club and entertainment, both of them were super friendly, very attentive and professional and were great with the kids. The amenities are great. I minor negative thing was that our room had a leak in the bathroom ceiling,...

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Helpful?
1Thank lmes10
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly value your comments and the time you took to write them. Your perceptions with regards our services helps us to keep improving to provide the best services to all our guests, specially to the little ones we love to pamper them in our kids club, we also provide a wide variety of activities for all ages,...

Los Angeles, California
Reviewed 10 July 2014

Wi-Fi not working at all, even though I paid more than $400 per night. I asked front desk where can I use computer to check my emails. They told me use inside gift shop computers, but they charged $3 for 30 min. If you are heavy or average wi-fi user, do not go this hotel. Room is very moisture and...

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Helpful?
3Thank davidsoon k
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for taking a moment to write about your recent visit, your comments and suggestions help us to continue improve our services. Please allow me this opportunity to apologize for the inconvenience you experienced during your stay. We are in continue training to avoid the above points, we have a contract with a new internet supplier, we...

Seattle, Washington
Reviewed 10 July 2014

We decided to stay at Hyatt Ziva for our One Year wedding Anniversary. We were very excited to stay at Hyatt Ziva as we always choose Hyatt everywhere we travel. Sadly to say, Hyatt Ziva Los Cabo’s completely did not live up to its Hyatt name. A month before our trip we even emailed Hyatt Ziva about our upcoming event...

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Helpful?
4Thank Artem G
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Your perceptions with regards to our services help us to continue improving, many thanks for your comments. We are very sorry to learn that the room that we assigned to you did not leave it up your expectations but finally you received an upgrade for your celebration, as soon as we received your phone call we made the...

Steamboat Springs, Colorado
Reviewed 10 July 2014

This is a wonderful resort and we cannot wait to return! The service was great. EVERY member of the staff we encountered was fantastic and truly seemed to care about our experience. Seriously, they were exceptional. The food and drinks were terrific. We ate at all of the restaurants and buffets and enjoyed each of them tremendously. I would recommend...

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Helpful?
3Thank TheAuntBaby
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly appreciate your comments and the time you took to write them. All our associates strive every day to offer unique and memorable experiences to all our guests, we are delighted and very thankful with your kind comments, definitely the best motivation is to learn that you had a wonderful time with us. Many thanks for your...

Chicago, Illinois
Reviewed 9 July 2014

We had stay several times when it was Barcelos and we loved it. The new management and service under Hyatt ownership is very poor, it sucked to be honest. It is clear that they are under staff and management needs a lot of training. The floors are dirty the food is not good; at the buffets there is no one...

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5Thank Nestor M
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We are very sorry that your daughter’s wedding was overshadowed for different circumstances that were foreign to us as a Hotel and you and your guests were not able to enjoy your time as you were planned. As a family Resort we have policies that help us to achieve the comfort and security of all our guests, it...

San Diego, California
Reviewed 9 July 2014

We went to do nothing! Just relax! Great time. Food was good. Activities were a blast. Super Saul was really cool. Get to know him and he will lead you in the right direction. And Bryan kept us interested too. Beach volleyball was super fun with a bunch of people we didn't know. We didn't leave the place for 4...

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Helpful?
3Thank jpk1998
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your kind comments, our main goal is to create memorable moments for all our guest. Hyatt Ziva offers the appropriate atmosphere and facilities to have all time full of fun, activities or tranquility and relaxation. We have areas for all ages everyone will have the best time during their stay. I appreciate the time you...

Queens
Reviewed 8 July 2014

My sister treated me to this getaway as a graduation present/girls trip. First the PROS: We stayed at the hotel from July 4th until today July 8th. Our suite was amazing! It was clean,beautifully furnished and comfortable. The food on the resort was delicious. We ate at 3 of the 5 restaurants and the international buffet. The selection of the...

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1Thank Dtbacon
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Our main goal is to exceed all our guest expectations, many thanks for sharing your comments. All our areas were created to make feel our guest like home, we love to provide the best quality and services always with the best attitude and a sincere smile, Eduardo definitely is an example of our passion, we love to serve...

Calgary, Canada
Reviewed 8 July 2014

We stayed a week at the Hyatt Ziva for my buddies wedding. Overall it was a fantastic opportunity. I have to say it was a perfect blend offering a mix to both families and younger visitors looking for a good time. The food was great and the service even better. There was a night manager there named Carlos who generally...

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Helpful?
Thank Alex K
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your kind comments and the time you took to write them. It is pleasant to learn that you had a wonderful time with us, los Cabos is a great place to have fun with your family. We enjoy creating unique experiences and we are happy to hear that you took advantage or the wide variety...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront. This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 

Additional Information about Hyatt Ziva Los Cabos

Address: Paseo Malecon Sn Lote 5, Zona Hotelera, San Jose del Cabo 23405, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $390 - $924 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 591
Reservation Options:
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo
Hotel Style:
#2 Business Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#6 On the Beach Hotel in San Jose del Cabo
#6 Luxury Hotel in San Jose del Cabo
#7 Spa Hotel in San Jose del Cabo
#7 Romantic Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Los Cabos staff and other travellers.
381 questions
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Questions? Get answers from Hyatt Ziva Los Cabos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a view of the ocean.”
 of 5 bubbles 888vincentv, 27 Feb 2017 | Read review
“Try to get a high floor - other guests said they had less overnight noise on higher floors”
 of 5 bubbles shamit1982, 24 Feb 2017 | Read review
“Ocean view was amazing”
  • We mentioned it was our anniversary and were greeted with this dessert!
 of 5 bubbles kelseyblangevin, 23 Feb 2017 | Read review
“Really I would say most of the rooms are good with good views, maybe those around the adult pool would need extra consideration.”
 of 5 bubbles divajakelayla, 22 Feb 2017 | Read review
“Building 3 was closest to the ocean. Fun to listen to the waves at night”
 of 5 bubbles sondra62, 21 Feb 2017 | Read review
5 of 5