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Hotel Emporio Zacatecas

Avenida Hidalgo 703 Historical Center, Zacatecas 98000 Mexico
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About

#6 of 36 hotels in Zacatecas
Location
Cleanliness
Service
Value

If you’re looking for a romantic hotel in Zacatecas, look no further than Hotel Emporio Zacatecas.

Close to some of Zacatecas' most popular landmarks, such as Plazuela Miguel Auza (0.4 km) and Parroquia de Nuestra Señora de Fatima (0.9 km), Hotel Emporio Zacatecas is a great destination for tourists.

The rooms offer a flat screen TV and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Hotel Emporio Zacatecas features 24 hour front desk, room service, and a concierge. In addition, as a valued Hotel Emporio Zacatecas guest, you can enjoy a fitness center and a restaurant that are available on-site. Guests arriving by vehicle have access to parking.

During your visit, be sure to check out a popular Zacatecas shrimp restaurant such as Mykonos Cocina Mediterránea, which is a short distance from Hotel Emporio Zacatecas.

During your visit, be sure to check out popular attractions like Mina El Eden (1.0 km), Cerro de la Bufa (0.2 km), and Cathedral (0.1 km), which are all within walking distance of the hotel.

The staff at Hotel Emporio Zacatecas looks forward to serving you during your upcoming visit.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Car hire
Business Centre with Internet Access
Car park
Wifi
Sauna
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Desk
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, Spanish
549Reviews7Q+A42Room tips
Traveller rating
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Mike F wrote a review Mar 2022
1 contribution1 helpful vote
They won't tell you that this hotel has no AC, and will just bring you a fan and tell you to leave the windows open. We visited in March, and it was very hot at night. Also, they occasionally have a street parade until 3 am right outside your window - so no sleep at all. Stay ANYWHERE else.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: Go down the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Director General at Hotel Emporio Zacatecas
Responded May 25, 2022
Dear guest: With the pleasure of greeting you and at the same time I thank you for your valuable comment that will make us review our processes to verify which of them we are failing, Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daoda2 wrote a review Dec 2020
London, United Kingdom198 contributions194 helpful votes
For the top-rated hotel in Zacatecas it wasn't very impressive. I wish I had stayed at the Quinta Real. The location by the cathedral is nice but the square is not that impressive. Rooms were average, not particularly luxurious, felt dated but not in a colonial way, linens were frayed, courtyard felt desolate, restaurant like a glorified Sanborn's. All the less pleased as the price was 50% higher due to the holidays.
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Date of stay: December 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Director General at Hotel Emporio Zacatecas
Responded Jan 14, 2021
Dear Daoda2 Thank you for your opinion and your rating for our hotel Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Capetonian wrote a review Apr 2020
Cape Town, South Africa710 contributions48 helpful votes
Best hotel we stayed in on our trip. We had a Junior Suite and loved it. The hotel has a great location, all the staff we engaged with were friendly and professional, the breakfast was good. The room was excellent - with a seating area with its own TV, and lots of space. For the quality and location of the hotel the price is extremely reasonable - highly recommend.
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Date of stay: March 2020
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Director General at Hotel Emporio Zacatecas
Responded Aug 12, 2020
Dear Guest We are so glad you enjoyed the stay with us, thank you so much for your comments, they help us to grow and offer a better service every day. Please come back soon to our home, we'll be very happy to meet you again. Best Regard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Perry Grinate wrote a review Dec 2019
Ashby de la Zouch, United Kingdom725 contributions346 helpful votes
Zacatecas is a beautiful town and the Emporio is in prime position opposite the cathedral. Rooms and bathrooms are comfortable. Best to get an outward facing room as the ones overlooking the inner courtyard are long and dark. The hotel does not seem to take credit cards to pre-authorise expenditure during the stay - sp you have to pay as you go. This causes a few problems with stuff like laundry, as you have to be there to greet it and pay when it returns from the lavanderia. A simple room service order necessitated 3 calls from different people to check it. So overall, not as relaxing as it could be. Breakfast v. crowded - but there is a splendid bakery behind the cathedral and several nice coffee shops nearby.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Room Tip: outward facing easily best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas
Responded Dec 9, 2019
Dear Guest: We are glad to recieve your comments, it's true that Emporio is near of all the interesting places, so is easier to choose the hotel, for this reason we work hardly every day to give the better service to make the difference. Thank to select Emporio Zacatecas, we hope to see you soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elsa S wrote a review Nov 2019
Salt Lake City, Utah16 contributions20 helpful votes
Wonderful hotel, comfortable bed, shower is roomy. We booked a junior suite with a view, and loved it! We'll definitely come back. The mini fridge wasn't cooling, called front desk and it was taken care of right away.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas
Responded Nov 11, 2019
Dear Guest: Is a pleasure to recieve comments like your's. Thanks for choose Hotel Emporio Zacatecas for your visit in our State. We work every day to get guests like you. We hope to see you soon, in your Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe C wrote a review Aug 2019
Aptos, California74 contributions36 helpful votes
This property should be fantastic. The location is certainly that. But there were several issues when we were there last week. First of all the sink didn't drain well, but they fixed it. Secondly, the view patio only had a view if you stood up and looked over the solid wall - then the view was great. Lastly and most significantly, the advertised air-conditioning didn't work - not just for our room, but for all rooms. So they gave us a fan which isn't even close to the same
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Date of stay: August 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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FK wrote a review Aug 2019
San Francisco, California103 contributions4 helpful votes
+1
Location: 5 stars Amenities: 4 stars Staff/Service Level: 5 stars Ambiance: 5 stars Food: 5 stars View: 5 stars Elevator to all levels: YES Wifi: Yes Comfort of hotel: excellent Rooms: for the age of the building and area they were good. Has a lobby, Bar, Lounge Área and Large indoor Patio área to hang out, drink, socialize and have fun! Bar plays good music in English We stayed here 2 Nights and wished it was longer. Definitely would recommend and book again when visiting Zac.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas
Responded Aug 9, 2019
Dear Guest : Thanks for your comments, we´re glad you choose your hotel, Emporio Zacatecas, guests like you is the reason to work everyday with our personal to give the better experience in our hotel. We hope to see you soon. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarandi2 wrote a review May 2019
Sarasota, Florida94 contributions52 helpful votes
The Emporio is wee located, in the center of the colonial quarter, across the street from the beautiful facade of the cathedral. Our small suite was very spacious and the bed comfortable, although softer pillows would be an improvement. The service was consistently friendly and efficient. The breakfast buffet offered a wide range of items, from traditional Mexican items to made-to-order eggs and a good selection of fresh fruit, and more. Moreover, the hotel is conveniently located for visits to the city’s wonderful museums. 'J
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Ask for a suite. Prices for US guests are very reasonable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas
Responded May 28, 2019
Dear Guest Thank you for your commentaries, this help us to improve each day the service that we offer to our guests, we will be still struggling to satisfy your needs and we hope to keep having all of you to continue choosing us on your next visit. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travelliingaussie wrote a review Apr 2019
Paris, France61 contributions89 helpful votes
1. We arrived at the hotel at 3.10pm - the room was not ready for check in & the staff didn't know quite how to deal with this, I suggested they maybe offer us a drink in the bar, after 10 minutes someone who appeared to be the manager appeared, took us to the bar and we were offered a drink. 2. We were given the room keys after some 20 minutes - after coming to our room we realised it was not the junior suite we had booked, we verified this on the hotel website. We called reception and were advised that rooms advertised on the hotel website were only available if we booked direct with the hotel. 3. After 3 hours rest I called reception again and asked the manager to come and visit us in the room to better understand the situation. Shamelessly we were told that the junior suites had been overbooked so we had been upgraded from junior suite to a superior room?!?!?! 4. After some 30 more minutes the manager returned and offered us 297 pesos (approx €15) compensation because in fact it seemed we had not been upgraded at all. I declined the offer. 5. After returning from a walk around the city the same manager beckoned us over and advised that the compensation offer had increased to 890 pesos and that we could collect this on checkout. 6. We ordered approx 500 pesos of room service and were asked to settle the account immediately. 7. The alarm on the bedside clock went off at 5am. 8. No apology was offered on checkout.
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Date of stay: April 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda C wrote a review Apr 2019
New Westminster, Canada203 contributions135 helpful votes
English is spoken at the front desk which is very helpful. We noticed that the Zacataceans speak Spanish Very fast, beyond a beginner. The room was city view which we enjoyed watching the activities on the square. The bar service was challenging due to communication and I was disappointed to hear there was only one white and one red wine in the house. The room had modern bathroom facilities and good linens. It’s paid parking. The building is charming and the location is perfect.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas
Responded May 6, 2019
Dear Linda Thank you for your commentaries, this help us to improve each day the service that we offer to our guests, we will be still struggling to satisfy your needs and we hope to keep having all of you to continue choosing us on your next visit. We expect you to visit us soon again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$106 - C$168 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastZacatecasZacatecas
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Emporio Zacatecas (C̶$̶1̶1̶9̶) C$79 - UPDATED Prices, Reviews & Photos (Mexico) - Tripadvisor

Frequently Asked Questions about Hotel Emporio Zacatecas
Which popular attractions are close to Hotel Emporio Zacatecas?
Nearby attractions include Catedral de Zacatecas (0.08 km), Cerro de la Bufa (0.2 km), and Museo Pedro Coronel (0.1 km).
What are some of the property amenities at Hotel Emporio Zacatecas?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Emporio Zacatecas?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel Emporio Zacatecas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Emporio Zacatecas?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Emporio Zacatecas?
Conveniently located restaurants include Condimento Restaurante, Lucky Luciano, and Mykonos Cocina Mediterránea.
Are there opportunities to exercise at Hotel Emporio Zacatecas?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Emporio Zacatecas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Emporio Zacatecas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Emporio Zacatecas?
The staff speaks multiple languages, including English and Spanish.