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City Express Zacatecas

Traveller (69)
Room & Suite (16)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
HOTEL CLASS
269Reviews
75Photos
4Q+A
9Room tips
Traveller rating
  • 130
  • 92
  • 36
  • 8
  • 3
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Great place, needs more parking spaces, and door glasses are really hard to open. But after all we enjoy our stay. Thanks for the bottle water. Elevators was really quick to open and staff was really friendly
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Review collected in partnership with this hotel
Response from GERENCIACEZCL, Director de Recepción at City Express Zacatecas
Responded Jan. 10, 2019
Thanks for yours comments.! see you soon!
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Customer service ( Roxana Puente) gave me a hard time with my reservation, even though I had a confirmation number and pin number, I had to get Bookit.com involved, Roxana kept telling me that bookit.com overbooks the hotel and that she had to deal with customers, to never book
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Review collected in partnership with this hotel
Response from GERENCIACEZCL, Director de Recepción at City Express Zacatecas
Responded Jan. 14, 2019
We regret your experience a lot, and we appreciate your comments which help us improve.
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Very comfortable hotel and very friendly and helpful staff.Breakfast buffet not as good as usual, there was no bread to make toast until 50 minutes after the buffet (06.50)I ordered from the room service menu, the Turkey Ham Baguette was very poor, I had to remove the "Turkey
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Review collected in partnership with this hotel
Response from GERENCIACEZCL, Director de Recepción at City Express Zacatecas
Responded Dec. 17, 2018
Dear, Brian, thanks for your comments, we will working to improve our foods.
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It was my first visit to a City Express and I was pleased with the breakfast which was semi buffet. Somehow I got lucky and got the top floor and could barely hear the road and no slamming doors. Nice fast hot water and soft bed. No English TV but good internet. Staff had a good
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Response from GERENCIACEZCL, Director de Recepción at City Express Zacatecas
Responded Nov. 29, 2018
Thank you very much for your comments we are honored with your presence, we hope you will soon return with open arms.
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Nice room size. Easy access with the car & lot of parking space. Room was clean, bathroom ok. Thin walls, streetside was loud + music and movies from other rooms. Breakfast was bad (at 10, maybe earlier is better?). Good price.
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Response from GERENCIACEZCL, Gerente at City Express Zacatecas
Responded Oct. 5, 2018
At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
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Vista panorámica desde el 5to piso.
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Hello, do you allow dogs?
City Express in Zacatecas allowed our dog and our cat! There is a grassy area behind the hotel to allow a dog to do their business. And of course, we cleaned up afterwards. And we left a nice tip for the housekeeper.
0 votes
Hola, buenos días,te sugiero que a través de internet,verifiques la disposición de habitaciones para las fechas que elegiste.
0 votes
Llevo una perrita chihuahueña chiquita y educada. La aceptan en el hotel?
Eva buen día, me confirmaron en City Express que ninguno de los hoteles de esta cadena aceptan mascotas Saludos
0 votes
"Needs more attention on sweeping floors "
"Rooms where good"
"Rooms are great"
"Completely satisfactory"
"best rooms are facing the eastern side with a view of Galeria shopping mall"
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PRICE RANGE
US$41 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastZacatecasZacatecas
NUMBER OF ROOMS
109
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