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Casareyna Hotel

Privada 2 Oriente 1007 Col. Centro, Puebla 72000 Mexico
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Traveller (620)
Dining (73)
Room & Suite (60)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#2 of 131 hotels in Puebla
Travellers' Choice
Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room, pool, jacuzzi, gym, jogging track, SPA and much more. Great service and a single goal: Your total satisfaction. Hermoso, cómodo y gran hotel localizado en el centro histórico de Puebla, a solo 100 mts. del centro de convenciones. Casareyna ofrece amplias y lujosas habitaciones además de su multipremiado restaurante de cocina tradicional poblana. Las instalaciones incluyen una boutique de Talavera de la Reyna con precios directos de fábrica, patios, bar, sala de juntas, salones, alberca, jacuzzi, gym, pista para trotar, SPA manos curativas y mucho más! Un gran servicio y una sola meta: Su satisfacción total.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Walking tours
Taxi service
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Valet parking
Paid public parking nearby
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Rooftop terrace
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Room service
Cable / satellite TV
Extra long beds
Bath / shower
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
1084Reviews18Q+A100Room tips
Traveller rating
  • 866
  • 153
  • 41
  • 13
  • 11
Time of year
Traveller type
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  • English
Popular mentions
bgerber948 wrote a review May 2021
Miami Beach, Florida319 contributions141 helpful votes
Casareyna has very nice modern rooms and bathrooms, as well as one of the best restaurants in Puebla. a Super Popular gourmet restaurant, perfect for breakfast, lunch or dinner. the service is excellent and it is only 4 blocks from the ciudad colonial. the prices are not bad for a hotel that has so many extras. my only complaint is that when they told me that breakfast was included, they did not say continental. the coupons did. but I had to ask to be compensated, for the continental portion. oh well a lack of communication. all in all a winner!!!!!!
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Date of stay: May 2021
Room Tip: great value
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Brenda L wrote a review Apr. 2021
Houston, Texas14 contributions10 helpful votes
We are currently staying at this hotel, while the hotel has big rooms, comfortable and great bathroom, their service SUCKS! We ordered room service at 8:40pm (hot chocolate, milk and a plate of ham and cheese quesadillas ...how hard can that be) arrived 10pm COLD and the guacamole was BLACK like it had been sitring there all day! Pic attached. We called them they never got back to us. 20 mins later we spoke to some "supervisor" (they made me delete his name) who literally just told us that kitchen staff left, he just cant do anything at all... nothing! The food was for a 5 yr old and no restaurants are open and he said well there ia nothing I can do. Anything good I had to say was completely wiped out by this. Horrible horrible people, they way they spoke thwy just dont give a crap, just wow!
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Date of stay: December 2020Trip type: Travelled with family
2 Helpful votes
Blanca Arteaga wrote a review Apr. 2021
2 contributions
The rooms are so beautiful and confortables, i loved the hotel, is has everithing you need to have a pleasant stay. During the pandemic, they have all the recommended sanitation measures against Covid, to protect their guests.
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Date of stay: April 2021
Sleep Quality
Antoine B wrote a review Apr. 2021
Puebla, Mexico10 contributions
The hotel is fantastic, the room where I stayed was spacious, clean and beautiful. The restaurant the best in town. Excellent service and food. The staf at the hotel follow all the recomendations to make your stay safety (talking about covid), and of corse they are so kind. Simply I think this is the best hotel in the beautiful city of Puebla.
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Date of stay: April 2021
Room Tip: The rooms at the 3rd floor are quiet and they are located close to the pool area
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Tanhia M wrote a review Apr. 2021
2 contributions
My favorite place to rest or enjoy a mexican food. The rooms are very nice and comfortable. When I visit Puebla, I have to stay at Casa Reyna. My favorite dish is “the mole tasting” but I prefer it with chicken, not pork!. Excellent quality and servicie.
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Date of stay: March 2021Trip type: Travelled with family
US$61 - US$107 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastPueblaPuebla
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Frequently Asked Questions about Casareyna Hotel
Which popular attractions are close to Casareyna Hotel?
Nearby attractions include Barrio del Artista (0.3 km), Street of Candies (0.5 km), and Mercado el Parian (0.3 km).
What are some of the property amenities at Casareyna Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Casareyna Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Casareyna Hotel?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at Casareyna Hotel?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Casareyna Hotel?
Conveniently located restaurants include Restaurante Casareyna, Restaurante Santo Menjurje, and La Casona de la China Poblana.
Are there opportunities to exercise at Casareyna Hotel?
Yes, guests have access to a heated pool during their stay.
Are any cleaning services offered at Casareyna Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Casareyna Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casareyna Hotel?
The staff speaks multiple languages, including English and Spanish.