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Casareyna Hotel

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#1 of 96 Hotels in Puebla
Certificate of Excellence
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1 room 2 adults 0 children
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Casareyna Hotel
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726 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Chicago, Illinois, USA
Reviewed 8 January 2013

We just stayed for 5 nights at this 10 room hotel in the central area of Puebla. It was so well done. The rooms are large and well appointed. The bathrooms all done in stone and Talavera also had one of the best hotel showers ever. The staff was very friendly and helpful - from getting cabs to directing us...

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Helpful?
Thank Simon_Boccanegra
Mexico City, Mexico
Reviewed 3 January 2013

Friendly and very helpful staff, outstanding design of the rooms and hotel's interiors, cozy, comfortable rooms with everything necessary in your journey (beautiful wrapping of each quests' item in the bathroom is designed by Pineda Covalin, the quality of shampoo, conditioner and body lotion is above expectations even for boutique hotel) - what else do you need to feel pampered...

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Thank _MexicAnna_Mex
San Diego, California
Reviewed 3 January 2013

I stayed along with my family from Dec 25th to Jan 1st. We came to Puebla visiting my boyfriend’s family! Casareyna is the perfect place for either a short or a long stay. It’s a very quiet and lovely place, the staff is kind at all times, they are always willing to help you with anything you might need. The...

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Thank CristyAnder
London, United Kingdom
Reviewed 2 January 2013

This deserves to be rated the best hotel in Puebla. Beautifully designed , the rooms are large and comfortable , everything is the best. We found the staff to be helpful and the restaurant served excellent food . The continental breakfast, included in the price, was great. We stayed over the New Year and the restaurant was closed in the...

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Thank Pauline A
Vancouver, Canada
Reviewed 1 January 2013

The hotel property is very impressive. Large room, excellant appoitments, nice firm bed, great friendly staff - a dream come true. But, staying there New Years Eve was a mistake. A neighborhood disco playing what could be defined as repetative techno noise went on until 6 am. Could have been from the convention center? Wherever it came from it was...

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Thank Ted M
Hotelopinion001, Director General at Casareyna Hotel, responded to this review

Dear Guest, We are very happy with your overall experience at Casareyna. Actualy we didn't offer any kind of restaurant service during X-mas or New Year's eve to make sure all our guests will enjoy a quiet and nice hotel to stay at. We are so sorry if you were able to here the noise from the convention center located...

Mexico City
Reviewed 30 December 2012

I arrived at night, around 8 pm. The line for the valet parking was long. They had an event and the staff was having some trouble to keep up. I checked in, the staff was very friendly. In my way up by the stairs I noticed the beautiful talavera tiles on the wall and the talavera stair railing. The room...

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Thank viajer0mx
Washington, DC
Reviewed 16 December 2012

Let me just say that we liked Puebla--so we liked everything about it. Quite possibly, we also liked it BECAUSE of the Hotel Casareyna, with its wonderful people, efficient check-in, quiet courtyard, excellent food, polite service at every step, the love and care that went into designing the hotel (not sure what the deal with Audi is, but there is...

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Thank kis1999
Pittsburgh, Pennsylvania
Reviewed 11 December 2012

This is a delightful hotel...five stars in every way. It is located minutes from the centre of town, has incredibly fast wifi everywhere, and rooms of various sizes and shapes...all beautiful, and none the standard bland rooms like in chain hotels. Casareyna Hotel is a high-class boutique hotel for people who like luxury and friendly staff. I owe a special...

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1Thank seetheworld9
Mexico City
Reviewed 30 November 2012

The hotel was a bit difficult to get to as there are roadworks on the main road just outside, we were a bit worried where we were going to end up as we passed through a fairly dodgy part of town nearby, but were very pleasantly surprised when we reached Casareyna, which is actually well situated a few blocks from...

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Thank lichita80
sacramento, california
Reviewed 20 November 2012

I stayed here for three nights in November 2012, and really enjoyed it. The room was large, the hotel style was really cool, the staff were friendly, the whole place was spotless clean, the location was good, the restaurant had delicious food, the WiFi was free and strong, and the price was reasonable. Highly recommended!

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Thank jonjabez

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room and much more.Great service and a single goal: Your total satisfaction. ... more   less 

Additional Information about Casareyna Hotel

Address: Privada 2 Oriente 1007 | Col. Centro, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $99 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casareyna Hotel 4*
Number of rooms: 46
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Hotel Style:
#1 Spa Hotel in Puebla
#1 Romantic Hotel in Puebla
#1 Family Hotel in Puebla
#1 Business Hotel in Puebla
#1 Luxury Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Casareyna Hotel staff and other travellers.
13 questions
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Questions? Get answers from Casareyna Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the first floor is quiet but not facing the back of the boutique hotel”
CFNordstrom, 10 Apr 2017 | Read review
“rooms on the south side are quieter”
myraevans1942, 9 Apr 2017 | Read review
“Each room has its charm because the hotel is designed within the old town of a hacienda.”
agustine934, 19 Mar 2017 | Read review
“If you plan to use the pool / jacuzzi, request a room in that building.”
D5803VUmattb, 28 Feb 2017 | Read review
“Ground floor rooms to the east and south are along a very noisy streets.”
  • Heavy doors to the room
  • Heavy doors of the bath
bestofoaxaca, 2 Feb 2017 | Read review
5 of 5