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Casareyna Hotel

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#1 of 95 Hotels in Puebla
Certificate of Excellence
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1 room 2 adults 0 children
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Casareyna Hotel
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724 Reviews from our TripAdvisor Community

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Showing 345: English reviews
London, Canada
Reviewed 13 November 2012

We stayed at Casa Reyna Hotel for 2 nights on our way to Mexico City via Oaxaca. Room was very beautiful and it is a lovely hotel with a very popular restaurant. Unfortunately the customer service does not come anywhere close to matching the setting or the image of a first rate hotel that the hotel tries to cultivate. Upon...

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Helpful?
1Thank HolaRick
Hotelopinion001, Director General at Casareyna Hotel, responded to this review

Dear Guests, Thank you so much for your review, we are sorry about the laundry service or the taxi service you got during your stay, but we also want to let you know our perspective of it. Laundry service prices are even cheaper than most hotels, we charge $60 pesos ($4.5 usd) per piece, either pants or shirts, it's a...

Graham, North Carolina
Reviewed 9 November 2012

I usually stop in Puebla for one or two nights on my way from Oaxaca to the airport in D.F. So, I've stayed at five or six different Puebla hotels over the years. This was my first time at Casareyna and it was by far superior to any other experience. Within easy walking distance to El Parian and Paseo San...

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2Thank Oaxacaculture
Amsterdam, The Netherlands
Reviewed 5 November 2012

Casareyna is the perfect example of how a hotel should be. The building has an amazing atmosphere and the rooms are beautifully designed, but it's the dedication of the hotel staff that makes this place so unique. I have stayed at many hotels - ranging from budget guesthouses to 5 star luxuirous hotels, but I have never experienced such professionalism...

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1Thank Kitsilany
Monterrey, Mexico
Reviewed 19 October 2012

We stayed in this hotel for 3 nights in Sept. Very comfortable,clean, quiet hotel. The breakfast were of a high standard and both dining staff and reception staff were very friendly and helpful. We were able to travel very easily...

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Thank luis f
Seattle
Reviewed 6 October 2012

We enjoyed two nights in the lovely Casareyna Hotel. You are welcomed by a friendly, personable and accommodating staff and handed a lovely, cold glass of horchata. There is a courtyard featuring some very old ruined walls from centuries past, beautifully designed and subtle plantings and some admirable sculpture. The rooms are quiet due to the thick, thick walls. The...

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1Thank M C
Tijuana, Mexico
Reviewed 26 September 2012

Best place to stay and eat in Puebla, first class accomodations as well as a great staff. Will stay again when visiting Puebla for sure! I recommend this great Boutique Hotel for any occasion when visiting Puebla.

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Thank Bernardo Albert... S
Panama City, Panama
Reviewed 24 September 2012

We stayed with our children at the hotel in September for 2 nights. The hotel is beautiful, large modern rooms. The hotel has everything that we were looking for: location, parking, free wifi and breakfast included in the rate. The breakfast that is included is a fruit plate, a slice of sweet bread and juice and coffee or tea. You...

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Thank Moe P
Beijing, China
Reviewed 23 September 2012

We stayed in this boutique hotel over the Mexican Independence weekend 2012. It's a charming establishment renovated from a 16th century home with only a dozen or so rooms of varying sizes. We were with three very young children and this created problems entirely not of the hotel's making, but it would have been nice if they had put us...

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Thank Charlie1964_9
St. Petersburg, Florida
Reviewed 14 September 2012

We have stayed in many hotels and Casareyna is one of the finest we have ever stayed in during our many years of travel. Just giving this hotel five stars is not enough. As a travel agent you can become jaded with hotels. The experience of staying in an extraordinary boutique hotel like this is a breath of fresh air....

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Thank Deborah T
Washington DC, District of Columbia
Reviewed 7 September 2012

The Hotel Boutique Casareyna is without a doubt a work of art. The designers/architects saw the potential in the ruins of this 16th century home and succeeded in bringing it back to life as a modern and comfortable hotel and restaurant, yet retaining the pieces that remind you that this was a home more than four centuries ago. They managed...

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Thank Barbara28970

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room and much more.Great service and a single goal: Your total satisfaction. ... more   less 

Additional Information about Casareyna Hotel

Address: Privada 2 Oriente 1007 | Col. Centro, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casareyna Hotel 4*
Number of rooms: 46
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Hotel Style:
#1 Family Hotel in Puebla
#1 Romantic Hotel in Puebla
#1 Luxury Hotel in Puebla
#1 Spa Hotel in Puebla
#1 Business Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Casareyna Hotel staff and other travellers.
13 questions
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Questions? Get answers from Casareyna Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the first floor is quiet but not facing the back of the boutique hotel”
CFNordstrom, 10 Apr 2017 | Read review
“rooms on the south side are quieter”
myraevans1942, 9 Apr 2017 | Read review
“Each room has its charm because the hotel is designed within the old town of a hacienda.”
agustine934, 19 Mar 2017 | Read review
“If you plan to use the pool / jacuzzi, request a room in that building.”
D5803VUmattb, 28 Feb 2017 | Read review
“Ground floor rooms to the east and south are along a very noisy streets.”
  • Heavy doors to the room
  • Heavy doors of the bath
bestofoaxaca, 2 Feb 2017 | Read review
5 of 5