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City Express Puebla FINSA

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170 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Richmond, Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 January 2015

We arrived later in the day without a reservation. We still received a good discount on their published rates (M$900) which is a very reasonable price for this hotel. Amenities were good, space room with King-size bed and the room looked out to the west with a beautiful sunset behind the adjacent church. Breakfast was okay. We drove in and... More 

Helpful?
Thank Jan Z
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Puebla Finsa comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Santiago, Chile
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

This hotel was clean, the staff was friendly and helpful. They offer a decent breakfast included in the price and was available for late check in as well. The security seemed sufficient and the only way to access the elevator was with a room key. There is a casino and restaurant directly across the street. I would definitely stay there... More 

Helpful?
Thank Russ J
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Guadalajara, Mexico
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 April 2014 via mobile

Clean room, comfortable beds, quiet enough even with a tour group taking most rooms. Decent complimentary continental breakfast. Not the fanciest hotel in town, and not close to the historic downtown area,

Helpful?
Thank DonMiguelLasVegas
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon Miguel. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Mississauga, Canada
1 review
Reviewed 6 February 2014

A great hotel in Puebla and Oaxaca is Cityexpress or Cityjunior, they are new hotels, very clean, with LCD TV and cable, Wifi that really works in the rooms, and very kind staff who will make your stay a great experience, rooms available are habitación sencilla (single room with queen size bed) from $800.00 to $1000.00 MXN a night and... More 

Helpful?
Thank Martin A
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Puebla Finsa comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Boonville, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 March 2013

Our overnight stay was comfortable and quiet. The rooms and amenities are very well appointed. The television was small, but not a problem for a short business visit. The Reception Desk staff was very helpful. When we asked to purchase a bottle of water for travel, we were told there was no more. But as we were driving away in... More 

Helpful?
Thank Bob B
ControlCalidad, Director de Relaciones con Clientes at City Express Puebla FINSA, responded to this review

Dear Bob: It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2012

This hotel is good when in a business trip to vw complex in puebla (away from downtown) has pretty basic accomodations and facilities. Only breakfast. In front of it there's just a small bar.

Helpful?
Thank Fmenes01
CalidadyServicio, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are looking forward to hosting you again in your future business trips. If there is anything that you think would make your stay with us more pleasant please let us know! We are always at your service. Cordially, More 

hamburg
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 November 2011

The City Express Puebla Finsa is perfectly loacted for business travels. Within seconds you are on the Highway Mexico 150-D which brings you to Mexico-City or to Veracruz. Pricely it is not bad as the price is about 800 MXN/night. The rooms are quiet and clean and in the evening they offer for free soft drinks, alcohol such as Bacardi... More 

Helpful?
Thank reptonH14
Monica T, Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Please accept our apologies regarding the food service that did not meet you expectations. The F&B Manager is taking actions to assure the quality of this service. Thank you very much for your remarks, they help us improve. Looking forward to host you again. Regards! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about City Express Puebla FINSA

Address: Lateral Sur Autopista Mexico- Puebla km 117 no 3 | Col La Trinidad Sanctorum, Puebla 72730, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $51 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Puebla FINSA 3*
Number of rooms: 72
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Hotel Style:
#2 Best Value Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from City Express Puebla FINSA staff and other travellers.
1 question
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Questions? Get answers from City Express Puebla FINSA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms amazingly quitet for busy roadway in industrial area directly across from Volkswagen factory.”
 of 5 bubbles BobB367, 3 Mar 2013 | Read review
“Ask for rooms with no carpet”
 of 5 bubbles Fmenes01, 27 Mar 2012 | Read review
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