We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Marriott Puebla Hotel Meson del Angel

Show Prices
#15 of 95 Hotels in Puebla
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Marriott Puebla Hotel Meson del Angel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

294 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 117: English reviews
Lake Orion, Michigan
Reviewed 6 days ago NEW

Visited the hotel on business in October 2016. The hotel has a nice reception area and two restaurants. The rooms are laid out in a large campus of buildings, most of which are two-story buildings. The main complaint I have is that the rooms are quite a walk from the main reception area and restaurants. This in some way is...

 Report
Helpful?
Thank ioj27
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear ioj27 Thank you for sharing your experience at the Marriott Puebla Hotel Meson del Angel Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We hope to see you soon Regards Edith Pérez

Queretaro, Mexico
Reviewed 1 week ago

This is the second review I write about this hotel, and honestly believe they don't understand what service is. I arrive "early" to the hotel, at 1:00 PM, check in time is 3:00 PM, as usual, rooms was not ready, or so I was told. I explained I needed the room to work, the just told me check in time...

 Report
Helpful?
Thank Nesterix1
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Nesterix1 We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Marriott Puebla for your future travel needs. The feedback we receive enables us to target problem areas and take the necessary actions to ensure similar situations can...

Plymouth, Michigan
Reviewed 4 weeks ago

I stayed here one night. Initially I was frustrated with how big the property was. There are several buildings which impacts where you park your car, and if you even want to walk to your room from the lobby. The room was clean and comfortable, though it did look a little tired in some areas. I had the buffet for...

 Report
Helpful?
Thank ead_angel
MarriottPueblaHotel, Front Office Manager at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear ead_angel Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Regards Edith Perez Front Office Manager

Reviewed 4 weeks ago

When I check into a room the carpet is what I see 1st and it was awful. That ruins the whole stay. I have stayed in many hotels in Mexico and this one was poor to say at the best. I could not wait to get out of that room.

 Report
Helpful?
Thank N6618DOricharde
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear N6618DOricharde I was disappointed to hear about your experience in our Hotel . With aspiration to always exceed our guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted an opportunity area for improvement that I have since shared with the house keeper who join me in offering their apologies for...

Perrysburg, Ohio
Reviewed 4 weeks ago

This is certainly the best hotel in the areas. May not be exactly at the same level as a Marriott in US or in other countries but you will find there comfortable rooms with air conditioning and very comfortable bed. The lobby is nice with several choices of restaurants and bars. The gym is not big but nicely equipped. There...

 Report
Helpful?
Thank legaullois
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Legaullois we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Marriott Hotels for your future travel needs. Regards Edith

Lake Echo
Reviewed 17 October 2016 via mobile

An excellent place to stay on business Clean rooms excellent food situated in an urban reserve wake every morning to song birds cheap taxi to downtown where you can find over 300 churches many open for tours lots of inexpensive shopping to be found here

 Report
Helpful?
1Thank Jamie S
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Jamie S Thank you for sharing your experience at the Marriott Puebla Hotel Meson del Angel , everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service . Regards Edith Perez Front Office Manager

Pequannock, New Jersey
Reviewed 4 October 2016

Very nice hotel. Stayed here for work in the business section. Good value for the $ the hotel is clean and the staff are friendly. You get breakfast and as afternoon snacks I. This section. Private pool area and fitness too.

 Report
Helpful?
Thank Rich H
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Rich H We really appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future . Regards Edith

Warren
Reviewed 29 September 2016

The hotel was very nice, with a large resturant array of large breakfast and dinner buffet very good and authentic, outdoor pool, beautfiul landscaping around the hotel larger with many different styles of rooms and up graded rooms. Staff very respectful kind welcoming, meeting all my needs. room service was also good. easy to get cabs, etc... beautiful decorated in...

 Report
Helpful?
1Thank Ka K
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Ka k Thank you very much for your comments , we are glad to know that your stay at Marriott Puebla was enjoyable. We hope to see you soon ans assist you again Regards Edith Perez Front Desk Manager

Portugal
Reviewed 21 September 2016

The hotel is great. Everything is excellent: the reception crew, the service, the bar, the breakfast. With its open-air swimming pool and the rooms around it, it gives you the feeling of being in a resort. It has got its own parking place. If you are travelling with heavy or bulky luggage, try to get a room near to the...

 Report
Helpful?
Thank PauloBaptista
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear PauloBaptista Thank you for sharing your experience at the Marriott Puebla Hotel Meson del Angel , Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Regards

London, United Kingdom
Reviewed 14 September 2016

We stayed here during a long drive and enjoyed relaxing in the comfortable, recently constructed building. There was a fridge and coffee maker in the room which is always nice. The pool is heated which made my kids super happy. My husband and I enjoyed the work out room which was newly renovated as well. The staff was attentive, quick...

 Report
Helpful?
Thank kenster99
MarriottPueblaHotel, Director de Recepción at Marriott Puebla Hotel Meson del Angel, responded to this review

Dear Kenster99 Thank you for your comments regarding your experience during your recent stay. We are delighted that your stay with the Marriott Puebla Hotel was enjoyable. Thank you for staying at the Marriott Puebla Hotel Meson del Angel and we hope you choose to stay with us again whenever your travel needs bring you back to Puebla Regards Edith...

328 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (124)
Viewed
Pool/Beach Area (9)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (30)
Viewed
Bathroom (4)
Viewed
Family/Play Areas (6)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (204)
Viewed
View from Room (10)
Viewed
Room/Suite (92)
Viewed
Business Centre/Function Rooms (10)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (41)
Viewed
Dining (21)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puebla hotels
0.1 km away
Presidente InterContinental Puebla
2.7 km away
NH Puebla Centro Historico
3.4 km away
Grand Fiesta Americana Puebla Angelopolis
Show Prices
Show Prices
Show Prices
0.2 km away
Holiday Inn Express Puebla
2.7 km away
Fiesta Inn Puebla Las Animas
2.2 km away
Courtyard Puebla Las Animas
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Hotel Marriott Puebla is the place to be. Located at the main entrance of Puebla in the heart of the business area and only 10 minutes from the historic, gastronomic and entertainment district. An oasis for business & leisure travelers. Its striking Mexican style building is surrounded by 30,000 M2 of trees and exuberant gardens, ideal for strolling around or for any outdoor event such as weddings and group meetings. Its renovated Lobby is a space which allows guests to meet and work, enjoy a private moment, a casual meal or drink in its new lounge bar. Appreciate Puebla's famous gastronomy in La Fonda or be delighted in The Original Grill Prime Steak House our new specialty restaurant offering an exquisite Angus Steak's, all under the same roof. This luxury hotel, offers 2 heated swimming pools, 296 guest rooms including 70 executive level guest rooms and 11 comfortable suites with the fastest internet connection, selected bedding, blackout curtains and more are appointed for sublime comfort. ... more   less 

Additional Information about Marriott Puebla Hotel Meson del Angel

Address: Avenida Hermanos Serdan 807, Puebla 72116, Mexico (Formerly Marriott Puebla Hotel)
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $106 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Puebla Hotel Meson del Angel 4*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott, Travelocity, Priceline and Booking.com so you can book your Marriott Puebla Hotel Meson del Angel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Puebla
Puebla Marriott
Hotel Style:
#7 Luxury Hotel in Puebla
#10 Business Hotel in Puebla
#11 Family Hotel in Puebla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Marriott Puebla Hotel Meson del Angel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Marriott Puebla Hotel Meson del Angel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else, if you can”
 of 5 bubbles Nesterix1, 30 Nov 2016 | Read review
“Room was dirty.”
 of 5 bubbles N6618DOricharde, 10 Nov 2016 | Read review
“A lot of parking space and a nice park at the back. Some room having a view on the park.”
 of 5 bubbles legaullois, 7 Nov 2016 | Read review
“If you have mobility difficulties, ask the reception for a ground floor room near the reception”
 of 5 bubbles PauloBaptista, 21 Sep 2016 | Read review
“Just stay in the tower, dont bother with the motel 6 style old part”
 of 5 bubbles jaytxusa, 29 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay