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04/06/2017 05/06/2017
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    EL Sueno Hotel & Spa

    9 Oriente No 12, Puebla 72500, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$109
          US$73
          US$109
          US$73
          US$109
          US$73
          Traveller (174)
          Room & Suite (56)
          Dining (13)
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          Overview
          • Excellent57%
          • Very good25%
          • Average9%
          • Poor3%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Hot Tub
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Spa
          Banquet Room
          Dry Cleaning
          Rooftop Terrace
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (287)
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          1 - 5 of 287 reviews

          Reviewed 8 March 2017

          We saw this hotel in hotels.com and we were really excited about it. The photos of the rooms, dining area, and hotel looked amazing, and the location was prime. We arrived about 3 pm, went directly to our room and it was horrible.. The room...More

          Thank Mercedes G
          Response from fidelizacion2017, Director de Relaciones Públicas at EL Sueno Hotel & Spa

          Dear Miss Mercedes, we appreciate your time for responding us and your preference for staying with us, as you said, Miroslava is in the highest floor with an amazing view of the cathedral domes, the room is in perfecting shape and every space off it...More

          Reviewed 7 March 2017

          This hotel is very well located, half a block from Museo Amparo, a must while in Puebla, and also very close to the Cathedral and the main square. Puebla can get busy and noisy, but once you´re inside this hotel you are surrounded by tranquility...More

          Thank RifkaRM
          Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & Spa

          Dear Rifika It gives us great pleasure to read your comments, that always helps us improve our service as well as our facilities. The hotel is located in the historical center of the city, just half a block from the Amparo Museum and 2 blocks...More

          Reviewed 13 February 2017 via mobile

          This hotel is a must if you are going to Puebla! From the time you walk in until the time you leave, you are being taken care of. People are very friendly and helpful. The room are a great size and well maintained. The only...More

          Thank macho1
          Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & Spa

          We are pleased to read such positive comments as yours, it is an honor for us to have chosen "El Sueño Hotel & Spa" to make your stay more comfortable and enjoyable. We tell you that our team is trained to always be an excellent...More

          Reviewed 11 February 2017

          El Sueno was perfect for us.........>Upscale, Mexican modern, with a great restaurant. Fine dining is a petite room with magnificent chandeliers. Walking distance to many museums and the Zocolo, and other interesting places to go.More

          Thank 9302MH
          Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & Spa

          It is a pleasure for us to know that your stay with us has been truly pleasurable. All our rooms have a special finish and a dreamer's name that adds a lot to the world culture. Always trying to maintain a modern touch for all...More

          Reviewed 8 February 2017

          We were staying in a not great hotel in Mexico City and not having a great time, so we decided to try Puebla and found this hotel as a deal on a travel website. We ended up with the rooftop suite and an included breakfast...More

          Thank Jeff G
          Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & Spa

          Dear Mr. Jeff First of all we want to thank you for your kind words that refer to the hotel and our staff. We are extremely pleased to know that you chose the city of Puebla to enjoy your stay. The Miroslava room in which...More

          Casareyna Hotel
          734 reviews
          #1 of 97 hotels in Puebla
           
          NH Puebla Centro Historico
          964 reviews
          #9 of 97 hotels in Puebla
           
          Nueva Luna Hotel Boutique Spa
          45 reviews
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          Casona Maria
          169 reviews
          #5 of 97 hotels in Puebla
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Concierge
          • Multilingual Staff
          • Shuttle Bus Service
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$81 - US$164 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Romantic Hotel in Puebla
          • #6 Spa Hotel in Puebla
          • #8 Luxury Hotel in Puebla
          • #14 Business Hotel in Puebla
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 20
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your EL Sueno Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Central Mexico and Gulf Coast >
          • Puebla >
          • Puebla
          • Also Known As
          • El Sueno Hotel
          Add Photo Photos
          Traveller (174)
          Room & Suite (56)
          Dining (13)
          Pool & Beach (6)
          Hotel & Grounds (116)
          Family and Play Areas (13)
          Bathroom (8)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Rosary Chapel (Capilla del Rosario)
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          Zocalo
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          592 reviews
          .10 km away
          Questions & AnswersAsk a question
          Kellsson
          Hello, does the hotel have a gym?
          15 January 2017|
          Answer Show all 2 answers
          Response from fidelizacion2017 | Property representative |
          Dear Mr/Mrs. Kellson: Thank you for your interest on our facilities. Unfortunately, our gym is currently being renewed and improved for our customers' benefit and satisfaction. There's no telling when it will be available... More
          0
          Votes
          Google Translation
          ellenziegler
          I am looking forward to staying at El Sueno Hotel and Spa, but I am disappointed that I have been charged the full amount of my stay by credit card six weeks before arriving. This seems quite unfair and unusual as well. I am a frequent traveler and have never run into this policy. I'd be interested in hearing the hotel's response. Looking forward to more information. Ellen Z, Seattle
          29 November 2014|
          Answer Show all 2 answers
          Response from HotelPuebla | Property representative |
          Dear Miss Ellen, thank you for you preference towards our services. When you book a room with us, we only ask for a credit card number as a warranty, but you can choose your payment method at the moment of your arrival. We... More
          0
          Votes
          Google Translation
          mpapier
          Hello! We will be in Puebla for one week later this month though we are not staying at this hotel. I am curious about your spa treatments\pricing. Is it possible to book a package and see pricing online? Thank you so much! Also, is there any English speaking staff at this facility. Thank you!
          10 November 2014|
          Answer Show all 2 answers
          Response from HotelPuebla | Property representative |
          Dear mpapier, thank you for your interest in our facilities and services. Of course we have English speaking staff! You don't have to worry about communication at all. And regarding our Spa services, we have a huge variety... More
          0
          Votes
          Google Translation
          Room Tips
          "dont book here"
          Read review
          "we stayed at Isadora and it was comfortable and quiet since it was in the second floor, I recommend second..."
          Read review
          "Not sure about the direct hotel rate, but there seem to be lots of online deals"
          Read review
          "rooms in the lower floor are easier to access for the elderly."
          Read review
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