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Cala de Mar Resort & Spa Ixtapa

689 reviews
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Traveller (960)
Room & Suite (410)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“plunge pool”(90 reviews)
“seafood market”(36 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Cala de Mar Resort & Spa Ixtapa
Special Offer: Package Deal
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (689)Write a Review
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All reviewsplunge poolpersonal assistantseafood marketterrace barthe penthouseroom servicecomplimentary guacamoleour honeymoonmargarita classcooking classdeluxe ocean frontprivate terracecevichemain poolevery afternoonsteam roomthe pacific ocean
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11 - 15 of 512 reviews
Reviewed 1 November 2017

We went there to celebrate our first aniversary. Everything was perfect, since the first email Karla, the concierge, sent me to ask if we were celebrating anything in particular...I told her it was our first aniversary. We had a wonderful surprise when we walked in...More

2  Thank ana_mariscal
Response from Gerencia-Capella, Director General at Cala de Mar Resort & Spa IxtapaResponded 6 November 2017

Appreciated guest: We are honored that you selected Cala de Mar Resort & Spa Ixtapa to celebrate your wedding anniversary. Thank you for your positive review. In your next visit, we will create another exceptional experience for you. I will make sure to pass along...More

Reviewed 16 September 2017 via mobile

Wonderful all around service and boutique hotel. I travel a lot around the world and this place hits all the boxes. Incredible location on side of a cliff. All rooms face the ocean. Every room has a personal pool and outstanding views. Service was a...More

2  Thank jimles7
Response from Gerencia-Capella, Director General at Cala de Mar Resort & Spa IxtapaResponded 6 November 2017

Appreciated guest: Thank you so much for your visit and thank you for your detailed review. How lovely to read your comments regarding your recent stay at Cala de Mar Resort & Spa Ixtapa. Thank you for your comments regarding service, it is with great...More

Reviewed 2 September 2017 via mobile

My husband and I recently stayed at the Capella for a week. We both enjoyed our stay but don't think that it deserves five stars as it was not a nearly flawless experience. The hotel may have better service outside of low season though. Here's...More

1  Thank Rina M
Response from Gerencia-Capella, Director General at Cala de Mar Resort & Spa IxtapaResponded 5 September 2017

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback. I am so happy to know that you enjoyed your room, the view and our friendly staff. On the other...More

Reviewed 26 August 2017 via mobile

I have traveled to 6 continents and have never before been inclined to write a review. I often read Trip Advisor posts and think to myself, "How did this reviewer come to know every staff member's name?" Well, ladies and gentleman, here is my first...More

Thank Sarah F
Response from Gerencia-Capella, Director General at Cala de Mar Resort & Spa IxtapaResponded 5 September 2017

Appreciated guest: Thank you so much for your visit and THANK YOU for your detailed review. How lovely to read your comments regarding your recent stay at Capella Ixtapa. Thank you for your comments regarding service, it is with great pleasure we can offer exceptional...More

Reviewed 7 July 2017

The Capella is a beautiful boutique hotel. My husband and I, thoroughly, enjoyed our week long stay, which included a gastronomy tour to the local food market and a Mexican culinary class with Capella's chef, Ita Abarca. She was a delight as was the rest...More

1  Thank rmoreno0810
Response from Gerencia-Capella, Director General at Cala de Mar Resort & Spa IxtapaResponded 10 July 2017

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$299 - US$796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Ixtapa
#3 Spa Hotel in Ixtapa
#3 Luxury Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$299 - US$796 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Ixtapa
#3 Spa Hotel in Ixtapa
#3 Luxury Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (960)
Room & Suite (410)
Dining (156)
Pool & Beach (144)
Amenities (108)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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bestgranny
10 February 2018|
AnswerShow all 3 answers
Response from Erika M | Reviewed this property |
No it was Cappella, which left mexico & is now only European. They were never a Marriott. (There is a Marriott is the Ixtapa town itself. Our hotel is up the mountain away from the main shopping strip. It is an amazing... More
0
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Daniel B
23 January 2018|
AnswerShow all 2 answers
Response from Javier_Aluni | Property representative |
Dear Daniel B, Thank you for choosing Cala de Mar for your upcoming visit to Ixtapa. The closest beach is Playa Linda, you can get there in an estimated time of 20 minutes by walking or in less time by bycicle (you can get... More
0
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12345622
Room Tips
"Opt for the Deluxe Ocean Front Suite. The terrace is larger and the plunge pool is uncovered making sunning..."
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"There is no bad room.. all the rooms have amazing views"
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"All rooms have great views but I recommend a room with an uncovered pool."
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"All have ocean views but the higher ones are easier to get too!"
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