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Azul Ixtapa Beach Resort & Convention Center

Booking.comUS$159*
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#8 of 22 Hotels in Ixtapa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$203*
US$159*
Great Deal
US$185*
US$182*
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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770 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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St. Albert, Canada
Reviewed 1 week ago via mobile

We went here with our son in March 2017. We went with sunwing and will try and avoid ever vacationing with sunwing in the future. Food was disappointing beds were the worst I've ever had in Mexico and we've been more than a dozen times to resorts all over Mexico and these were awful. There is nothing for night life...

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Helpful?
Thank Shawna M
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

Dawson Creek, Canada
Reviewed 3 weeks ago

We spent 2 weeks in April in Ixtapa. A great resort for families with lots for everyone to do. My wife and I had a great time. Weather was perfect every day. Sun Sun Sun Pros 2 huge pools as well as a separate kids area. The service was always great no matter what part of the resort you were...

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Helpful?
2Thank allensfamily
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

Calgary, Canada
Reviewed 4 weeks ago

My Wife and I just returned home from a weeks stay. First thing I have to say is this resort really is as nice as others have described. We had a Balcony room on the top floor and it was large and very clean. The house keeping staff were terrific and virtually invisible as we only saw them once or...

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Helpful?
1Thank r0b1221
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. We hope that in a near future you will...

Courtenay, Canada
Reviewed 17 April 2017 via mobile

We stayed at this resort with our young children (3&5) and another family with two children (2&11) at the beginning of April. While we enjoyed our trip, we wouldn't go back to this resort again. Pros: - probably the cleanest hotel I've ever stayed in while in Mexico. Our rooms were spotless, the maid came in the morning and then...

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Helpful?
1Thank KJ092009
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

Coquitlam, Canada
Reviewed 14 April 2017

My friend and I had a lovely two weeks. Staff were friendly (expecially Miguel and Antura from sunwings who were very helpful and cheery). The resort is kept very clean and rooms were great minus the pillows which were hard as rocks). The views of Isle of Ixtapa were wonderful to wake up to each morning. We found food to...

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Helpful?
Thank 540Sherry
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

Reviewed 14 April 2017 via mobile

We were at the Azul Ixtapa for 6 nights in the main building. It was awesome! There are two adults and two kids in our family. We chose this resort because it is kid friendly and it didn't disappoint. We really struggled to find anything to complain about...so our few complaints were that there wasn't a "do not disturb" sign...

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Helpful?
1Thank 604MGT
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Alberta, Canada
Reviewed 13 April 2017

We spent the week of March 23 - 30 at this resort and thoroughly enjoyed our stay. The staff and facility were great, as our 6 year old grandson said "This was the best ever". Our rooms were beautiful and well kept.

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Helpful?
2Thank Lloyd F
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 11 April 2017 via mobile

We are staying at the Amara Condos, I was solicited by travel agents about the great options the Azul Ixtapa offered and how modern and spectacular the hotel was. She offered my family a great deal 100 pesos per person included pick up from our condo, la comida, open bar, and access to the hotel from 10-5pm the catch is...

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Helpful?
Thank Maganda V
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about our services. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve.

Oakville, Canada
Reviewed 9 April 2017 via mobile

We've been here for 3 nights and for the first time as a traveller I tried to fly home early. This place is totally overrun by locals and their numerous children and family members. This means screaming, butting in line and the most non-relaxing holiday ever. Imagine bus loads of people showing up with plastic bags full of crap and...

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Helpful?
2Thank Mdp22
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Vancouver, Canada
Reviewed 7 April 2017

Went there after the spring break. Ocean swimmable: water is warm, waves aren't "scary" like in many places we've been in Puerto Vallarta. Pools are great: clean and warm. Caution must be exercised while walking around the pool. Some very slippery spots are present. Fairly decent kids waterpark. Beach is great: not white sand but clean, not rocky, good for...

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Helpful?
Thank Slava M
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2 | Zona Hotelera II, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $217 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Expedia, Travelocity, Orbitz, Hotels.com, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your Azul Ixtapa Beach Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#5 On the Beach Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
#6 Family Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
153 questions
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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you mention balcony and don't expect one just because you have a beach view-our mistake!”
540Sherry, 14 Apr 2017 | Read review
“Easy to use Canadian currency”
lloydf541, 13 Apr 2017 | Read review
“ask for a room with a balcony and higher than 15 floor”
cabranca844, 2 Apr 2017 | Read review
“If possible, ask for an upper room to get views above the palm trees. We were on the 7th floor and loved the view.”
mikee47, 24 Mar 2017 | Read review
“Stay next door at the Grande”
Rainy_Vanc0uver, 23 Mar 2017 | Read review
5 of 5
Booking.com
US$159* /night
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PricelineUS$185
Hotwire.comUS$182
TripAdvisorUS$159
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Prices are for 1 room, 2 adults
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