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Azul Ixtapa Beach Resort & Convention Center

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#7 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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718 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Cold Lake, Canada
Reviewed 5 days ago NEW

Travelled to Ixtapa mid January with my Adult Daughter. This was the first time visiting Ixtapa and we struck it rich by booking our vacation at the Azul Ixtapa Resort! Sunwing reps were awesome and I can't say enough about the Staff and the resort! Rooms were clean and all rooms are Ocean view, we were able to change our...

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Helpful?
3Thank dchequis
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Abbotsford, Canada
Reviewed 6 days ago NEW

Great resort for an amazing experience. We stayed here last year and am guilty for not reviewing this resort earlier!! Friendly staff, great food, great pools and amazing French fries!!.... the island view from every room is incredible. Cheap massages on the beach on the way to see the crocs!!!...:) Sunny and hot every day... We will be back Ixtapa!!...we...

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3Thank tpjmfootball
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Stoney Creek, Canada
Reviewed 1 week ago via mobile

If you are looking for a family resort that has something for everyone in the family then this is the place to go The most courteous front desk staff and bell hops. Miguel and Ivan the sunwing reps are absolutely wonderful people. Live entertainment every morning by Senatra's long lost brother, and the man sounds like Cherubs strum his vocal...

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Helpful?
5Thank DrDude1986
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Kitscoty, Canada
Reviewed 3 weeks ago

We traveled in February with a large group of people. ROOMS - Quite nice, ocean view and we had a balcony. But the fridge was not stocked. We did get two bottles of water each day and bottled water was readily available at all the bars. FOOD - Three buffets in the evening, Mexican, Italian, and Oriental. However, there were...

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Helpful?
9Thank princess19552016
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest.- Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Didsbury, Canada
Reviewed 3 weeks ago via mobile

Overall the Azul was a great experience. The pools are kept clean, and the resort was beautiful. It was cheaper for us, a family of 4, to book separate rooms (1 adult, 1 child per room), than it was to book all together through sunwing. We were able to upgrade to adjoining rooms for a small amount. The rooms were...

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Helpful?
5Thank Kfmilburn
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Saskatoon, Canada
Reviewed 3 weeks ago

We traveled in a group from Canada for a week of fun and sunshine! We had a fantastic time! The staff at the hotel were friendly, accommodating, and went out of their way to make our stay one of the best! We had a very large group of 60 people and the hotel added to our fun by giving us...

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10Thank heather1234568
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Port Elgin
Reviewed 3 weeks ago

We just returned this morning from a week at Azul Ixtapa so I'm writing this while everything is still fresh in my jet lagged mind...if that's possible. Overall we had a fantastic experience; the staff,facilities, food and even weather were excellent. We traveled with our 10 and 8 year old children. Layout; It's a relatively compact facility that doesn't feel...

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14Thank 242PaulS242
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 3 weeks ago

From the minute we arrived we knew we made the right choice in all inclusive's. The staff was really friendly and the resort is beautiful. We had never been to an all inclusive and we like to go on adventures. We were concerned that there would not be enough to do. The cocktail waiter Vincente became our go to source...

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Helpful?
4Thank Drew C
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Salinas, California
Reviewed 4 weeks ago

Since we have a small family now our travel has changed completely. We'd never consider all inclusive when traveling in Mexico since we love to experience the local surroundings from excursions, night scene, cuisine. That has changed with a small family, it is now pool and beach side (for now). I enjoyed the variety of restaurants we had, exercises classes,...

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6Thank GSilva6
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 4 weeks ago via mobile

Property is nice. Cleaning staff is fantastic. Lots of pools and activities for children. Kids club runs all day drop you kid off and pick them up for lunch between 1-2 daily and can take them back from 2-5. More of an upbeat vibe than a relaxing vibe. Food quality is not great but adequate. Views and actual restaurant views...

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Helpful?
4Thank Curtis N
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $189 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#4 On the Beach Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
#6 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
152 questions
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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main building offers easier access(less walking) and higher floors is what I prefer as well as a corner unit”
 of 5 bubbles dchequis, 17 Mar 2017 | Read review
“We stayed at top level and had gorgeous views (toddler approved)!”
 of 5 bubbles GSilva6, 22 Feb 2017 | Read review
“Rooms on third floor and closer to convention center have a beautiful views and are quiet.”
 of 5 bubbles vanessasG6968HA, 13 Feb 2017 | Read review
“If staying in the main building, rooms around the centre of the hotel carry noise from the bar. Either end of the hotel will not be noisy.”
 of 5 bubbles whitewine4, 5 Feb 2017 | Read review
“Book Rooms from 1 to 10 side”
 of 5 bubbles YATREEGAN, 30 Jan 2017 | Read review
5 of 5