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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,159 Reviews from our TripAdvisor Community

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Vancouver
Reviewed yesterday NEW

Hotel The hotel has a great location, great beach, and is a really nice size. The rooms are clean, and most of the beds are comfortable, but the kids beds are hard. We had a connecting room with a king and two doubles. The king was good, but the doubles were hard. The hotel is full of Canadians, and it's...

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Helpful?
1Thank xuamox
Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

Sunscape is a pretty decent place for an all inclusive vacation! Rooms are clean, and include a mini bar with beer soda juice and water each day. Wifi is free in the lobby. Food is best at da Mario (a la carte), worst at bluewater grill. Buffet is small but tasty. Pool is a good size with good service at...

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Helpful?
Thank cherry251
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Cherry, Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share this information with them. We are on vacations this weeks that way we...

Calgary, Canada
Reviewed 5 days ago NEW

lots of Canadians to have fun with. They even have Clamato juice Daily entertainment and activities are well coordinated and can be enjoyed by everyone. The 4 different restaurants offer a variety of good food. The swim up pool bar staff really raise the bar for this resort . Raymondo and Simon excel at their jobs

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Helpful?
1Thank armywifepa
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Sunscape Dorado. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service....

Calgary, Canada
Reviewed 6 days ago NEW

Stayed at the Sunscape for 10 days April 7-17th for a vacation as a couple. Rooms and amenities: When we arrived our room was ready but not exactly the greatest view. My boyfriend asked for a different room and was told the hotel was completely booked but they would submit our request. The next day he checked and was told...

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Helpful?
1Thank ldp2017
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for your very nice and kind review of us on TripAdvisor. We are really happy to hear that we met your expectations. And to know that our staff made your stay fantastic. Thank you also to let us know your...

Surrey, North Dakota
Reviewed 1 week ago NEW

The service at this resort was exemplary. We were met at the airport by Enrico, the Air Canada Representative, and driven to the Sunscape in a big bus. During the drive there, Enrico did an excellent commentary about the landmarks along the way. This helped us plan for future trips around the area. We actually felt like celebrities when we...

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Helpful?
1Thank Lorru9145
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Thank you very much for taking the time to share your experience with us. We are very pleased that you enjoyed your vacation at our Resort and that we met your expectations. Your review only strengthens our commitment to customer satisfaction. We look forward to seeing you again in your home away from home, and be part of your 51th...

Victoria, Canada
Reviewed 1 week ago

This is my fourth time to Ixtapa and second to Sunscape. I have stayed at the Tesoro as well as the Barceló. Sunscape has offered the best service in all areas. The beach, bar, and restaurant services are particularly sensational. We preferred to eat at Blue Water most lunch times, as the atmosphere was so relaxing - and they made...

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Helpful?
1Thank jmkmaan
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for taking the time to share such a nice review of us. It's an honor to hear this kind of comments of you, they very nice. We are very pleased to know that we met your expectations and beyond. We...

british columbia canada
Reviewed 1 week ago

My wife and I traveled to Sunscape Dorado from April 8-15, 2017. We flew with Westjet and all flights were on time and the Westjet staff was fantastic. But you want to hear about the resort so here it goes. Check In: We arrived about 45 minutes ahead of everyone else as we took a taxi as opposed to waiting...

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1Thank hevymud
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at the hotel. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. I will share your comments with David...

Grand Rapids, Michigan
Reviewed 1 week ago

I'll try keep this relevant to the hotel and to the point. My wife and I are professionals in our mid 40's. We both speak fluent Spanish and travel to Mexico at least twice a year. We booked an all inclusive through Apple. Not recommended. THE GOOD + Weather in Ixtapa was excellent. Hot during the day and cool at...

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3Thank Anubitipo Z
Reviewed 1 week ago via mobile

Just spent an awesome week in Ixtapa Mexico staying at the Sunscape Dorado. The facility was awesome and the service was outstanding......best resort so far....even better than the 5 plus I have been to. First, rooms were very clean and fridge was always stocked with lots of water on the request of a few pesos. Antonio, our server in the...

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1Thank Marliss E
ontario
Reviewed 1 week ago

Overall, our experience was very good. We had a nice room on the 18th floor overlooking the tennis courts, with a partial view of the ocean and the mountains. The room was clean, a/c worked great, balcony was nice to relax in the morning, the maid service was excellent. Shower worked great, only one evening my friend had a cold...

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2Thank michellefromontario

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $204 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Despegar.com, Hotwire, Booking.com, getaroom.com, Jetsetter, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Sunscape Dorado Pacifico Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
222 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Phone ahead and request a full view”
xuamox, 23 Apr 2017 | Read review
“Higher floor with ocean view are great”
armywifepa, 19 Apr 2017 | Read review
“The higher, the better!”
jmkmaan, 17 Apr 2017 | Read review
“The higher floor rooms seemed quieter”
hevymud, 17 Apr 2017 | Read review
“Sun Club offers extra comforts, rooms on the top floor and a VIP lounge with extras.”
jlbienfait, 15 Apr 2017 | Read review
5 of 5