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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa
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2,085 Reviews from our TripAdvisor Community

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There are newer reviews for Sunscape Dorado Pacifico Ixtapa
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Showing 1,331: English reviews
Foley, Minnesota, United States
Reviewed 1 week ago

This is our second year being part of the Sun Club and we enjoyed the quick check in and wonderful snacks there. The staff there were very friendly. We truly enjoy Simon and Raymundo working the pool side bar. They have smiles and are always so friendly. They make a good drinks and like to have fun with the people...

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Helpful?
1Thank Jodi D
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jodi, Thank you very much for your recent visit to our resort and for the time that you took to share a comment about your stay with us. We are very happy to know that you enjoy your Sunclub package and food, and to know that our friendly staff made your stay enjoyable. According to our guest’s needs and...

Reviewed 1 week ago

We stayed here in December 2016 and had an amazing time! The staff were absolutely incredibly friendly and helpful and remembered you each and every time. Everything was over the top. The rooms were clean and comfortable and the beach area was very nice with the cabana type areas. The breakfasts ran later for people who don't like to get...

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Helpful?
1Thank oscar777
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Oscar, Thank you very much for your visit to our resort in december and for the time that you took to share a comment about your stay with us. We are very happy to know that you enjoy your room, beach area, bar service,rooms amenities and food, and to know that our friendly staff made your stay enjoyable. Our...

Elk River, Minnesota
Reviewed 1 week ago

Very clean, very friendly staff. We upgraded to Sun Club and it was well worth it. Our personal VIP concierge, Hugo, was very attentive and made sure that every question was answered and that we found great deals for excursions. The bartenders in the Sun Club VIP lounge were great, especially Juan.

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Helpful?
1Thank lauragiff
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at Sunscape Dorado. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service....

Bemidji, Minnesota
Reviewed 1 week ago

The staff at Sunscape are excellent! Everyone is friendly, fun and make the stay in Ixtapa one that will keep you returning! At the same time they are professional! Simon and Raymundo add an element of entertainment at the pool bar. It is awesome that they at least appear to enjoy their work! SO FUN! Juan keeps the Sun Club...

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Helpful?
Thank shelbell7288
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your recent visit to our resort and for taking the time to share your review. We really appreciate each one of your comments, and are very happy to know that we went beyond your expectations. It is nice to know that Juan, Simon and the rest of our staff made your stay an...

Reviewed 1 week ago via mobile

Awesome resort. Friendly staff. Lots of fun activities to do in the water to keep cool. Staff remembers you when you come into their establishment. Rooms were very clean and nice. Great food. Would definitely come back again

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Helpful?
3Thank Connie W
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Connie, Thank you very much for your preference and for taking the time to share your experience with us. We are pleased to hear that you loved our resort. Thank you for your confidence and loyalty. It is nice to know that our staff made of your stay an unforgettable experience. We are very pleased to have you back...

Byron, Minnesota
Reviewed 1 week ago

What a wonderful resort. This is our 10th year coming to the Sunscape and enjoy the place so much. The food was better this year as they have hired a new chef. Each night you usually have 3 different restaurants to chose from. We found we enjoyed the Tamarindo and DeMario's. Windows for breakfast is always great. Two great waiters...

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2Thank 776louisa
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Lousa, Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Our aim to make sure our guests leave...

Wisconsin Dells, Wisconsin
Reviewed 1 week ago

This is our 2nd time here at Sunscape Dorado Pacifico Ixtapa. We had a fantastic time! We were part of the Sun Club and enjoyed the quick check-in when we arrived. Also at the Sun Club make sure you say Hola to Juan the bartender! Thank you for the Sapphire Martinis! At the pool bar check in with Simon and...

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Helpful?
Thank farmgirl769
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share this information with them. We will be more than happy to have with...

Vancouver, Canada
Reviewed 2 weeks ago

Our holiday started off a bit rocky...there were 4 couples travelling together, and we were all a bit disappointed when we checked into our rooms. I've stayed in much nicer places for less, but this resort has a lot of redeeming qualities that eventually (even as early as the second day) won our group over. I'm just going to give...

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1Thank Delta28
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, First and foremost I want to thank you for the opportunity you and your friends gave us to host you during your vacations. We always look forward to hearing from our guests about their experiences at our resort and following up on any concerns or suggestions, they are more than welcomed as they help us in improving our...

Reviewed 2 weeks ago

We had an excellent vacation here! The staff were very nice, friendly, and helpful with all our questions about Ixtapa and Zihuatanejo! All of their suggestions proved to be true regarding how to get places and suggestions where to go. Zihuatanego has a safe feeling! and we felt safe while there. People who live there were friendly. We met some...

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2Thank Ginny H
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ginny, We would like to thank you for your time to post a review and for your recent visit to our resort. We are so happy to hear that our staff did a good job and made your stay enjoyable. I can assure your opinion is very valuable to all of us. We sincerely hope to welcome you back...

calgary
Reviewed 2 weeks ago

This was our third trip to Ixtapa, and the second to Sunscape Dorado. Again, it was a great trip. From the moment we arrived we received a warm welcome, and fantastic guest services at check in from Raul Vazquez. Hotel is very clean, and staff extremely friendly and there to help with smiling faces. Beach is amazing as always, beautiful...

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3Thank kjc222
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf staff and my own I would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. Also, I would like to let you know that your remarks...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $206 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Despegar.com so you can book your Sunscape Dorado Pacifico Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
216 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend a few extra dollars for ocean view. It isn't very much more money, but u see some awesome sunrises and sunsets!”
  • Looking west, where the sun sets beautifully
  • Adjacent resort
  • View from my room of the pool and ocean
 of 5 bubbles kevinlM7903RA, 26 Mar 2017 | Read review
“Sunclub Family Suite views were spectacular.”
 of 5 bubbles MeilzB, 23 Mar 2017 | Read review
“Do not pay extra for an ocean view room. My brother did and our standard partial ocean view was better.”
 of 5 bubbles darsher2015, 21 Mar 2017 | Read review
“Not to have poolside if you have children because of how loud the nights are when the entertainment is going on.”
 of 5 bubbles terrib811, 21 Mar 2017 | Read review
“Upgrade your room. You won't be sorry! The ocean view is GORGEOUS!”
 of 5 bubbles shelbell7288, 19 Mar 2017 | Read review
5 of 5