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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa
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2,013 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
romeoville il
Reviewed 23 July 2014 via mobile

I felt that for what I paid for was not what u expected the bed were not queen size but full . Also for being an all inclusive if you wanted a better meal you can purchase a bottle of wine and have a choice of a filet mignon or lobster . The rooms were small not what you see...

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Helpful?
6Thank Suzie G
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Suzie G, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you for taking the time to post a review of your experience with us on TripAdvisor. Your comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know...

Reviewed 22 July 2014 via mobile

Every single time we said thank you, they said : It's a pleasure. I love being in there, the rooms were very clean, and the staff! OMG I LOVE YOU CARLOS AND XAVY! I miss you so much! The food was excellent, congrats to the chefs of every restaurant. Unforgettable experience ♥

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6Thank Paulina G
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Paulina G, Thank you very much for taking the time to post such a nice review of us on TripAdvisor. We are very glad to hear that you had an unforgettable experience. We appreciate your preference and support to our Destination; Ixtapa Zihuatanejo. We would love to welcome you back at this your home away from home, Sunscape Dorado...

Lancaster, California
Reviewed 15 July 2014

I went there the first week of july ,the staff great, fabian at the lobby every single morning asking what we need nice person,israel also with a smile ,isidro , juan, all the bartenders really kind,the hotel is going thru a renovation,honestly i dont think is a 4 star but the main thing is clean, at the seafood restaurant i...

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4Thank Marta F
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Marta F First of all, thank you very much for taking the time to write a review of your experience with us on TripAdvisor. It is very value for us and very helpful for travelers, your opinion helps them to make a decision on their next trip. Thank you for your nice comments of our resort and your recommendations....

Reviewed 14 July 2014

The hotel is nice, the staff service is outstanding, it's clean, and worth the cost. The food was well presented, however being in the restaurant business in the US and knowledgeable in health department regulations, I think ALL hotels in Mexico should educate themselves in food handling. Someone in their leadership positions should fly to California and get food handling...

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3Thank Herlindros76
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Herlindros76, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking the time to post a review of your experience with us.Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product, so, rest assured that each...

Las Vegas, Nevada
Reviewed 12 July 2014

We stayed for 11 days at the sunscape, we arrived 3 hours before check in and they allowed us to have our room early with no extra fees, we were very happy cause we had an overnight flight from Las Vegas . It was very humid while checking in and they gave us a damp cool towel and a nice...

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Thank ChitoGuti
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear ChitoGuti, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking the time to write such a nice review of us on TripAdvisor. We are very happy to know that you had a very nice vacation. Our commitment is to provide a quality service and a wonderful experience,...

San Diego, California
Reviewed 8 July 2014

My ladyfriend and I booked a four-night package out of LA in mid-June and had a nice quick getaway. The hotel was wonderful but not without a few drawbacks. The package was really cheap and made all the cons well worth it. We spent the vast majority of our time relaxing at the pool and beach taking advantage of the...

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8Thank Scott W
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear ScottyPantsMcGee, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking a while to post a review of your experience with us on TripAdvisor. We are very happy to know that you enjoyed your vacation. We are working on a daily basis to exceed our guest’s expectations, Please,...

Los Angeles, California
Reviewed 21 June 2014

Where do I begin? It's tough for me to write a negative review (my first ever) but I feel that potential travelers need to hear the truth. Frankly, I'm confused by the myriad of positive reviews this hotel has received in the last couple of months. We were guests at the Sunscape Ixtapa June 10-13 before transferring to a different...

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15Thank pvluv
Doradoixtapa, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear pvluv, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that our resort...

Texas
Reviewed 18 June 2014

We stayed in a oceanview suite from June 3-9, 2014 and had a wonderful time. The resort is small and family oriented. The staff is what makes this resort We have been going to Mexico and staying in all inclusives since the 90's. If you want a relaxing vacation with food, drinks and great people, stay here. It is not...

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5Thank Ladyhome
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Kim Dahl, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking a while to share your nice experience on TripAdvisor. We are very glad and pleased to know that our staff made your stay more enjoyable. Please be completely sure that we will give your compliments to...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 12 June 2014

Fabulous all inclusive in Iztapa, Mexico. My wife have made this our January getaway for the past few years and have always had a memorable stay. The rooms offer fantastic ocean views and the sounds of the waves lull you into a state of complete relaxation. The village square is across the street and is filled with fun places to...

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6Thank Pedro R
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pramos1850, First of all, on behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you for your confidence and preference. Also, many thanks for taking the time to share such a nice review of us on TripAdvisor. We are so glad to know that we met your expectations and you enjoyed your vacation...

Dallas, Texas
Reviewed 3 June 2014

We stayed at this resort during the week of Thanksgiving and were pleased with the service and overall value. The staff were generous and helpful- both inside the hotel and at all of the restaurants. Our room was clean and spacious and if the elevator was slow we simply took the stairs. I enjoyed getting to know our servers and...

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4Thank Tricia L
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Tricia L, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own, I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, your opinion is very important to us. It is a pleasure to read that you enjoy your time here at the resort, our guests...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $219 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face town and partial ocean view are very noisy on Saturday night booming very loud until 5am.Best room numbers in in 14 - 18”
 of 5 bubbles superlean3, 17 Feb 2017 | Read review
“Family suite a must (just the husband & I) Bigger room, comfy bed, great ocean view....”
 of 5 bubbles jkip715, 17 Feb 2017 | Read review
“Try to get a room with a king bed. They are softer.”
 of 5 bubbles SAMMYSET, 13 Feb 2017 | Read review
“locate on the east side of hotel quieter. Most rooms have nice views.”
 of 5 bubbles robbf621, 13 Feb 2017 | Read review
“Unless your paying for an upgrade, accept what is given as the average rooms have minimal ocean view. Be prepared and accept it.”
 of 5 bubbles Sandy7755, 13 Feb 2017 | Read review
5 of 5