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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,083 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
Regina
Reviewed 23 February 2014

Great resort, good food, but especially excellent staff! FOOD: Windows had a great variety for breakfast every morning. You could have french toast, waffles, omelettes or eggs cooked for you and they always had different items on their buffet every morning -- good variety. Afternoon and evening buffets were also good. I found this resort had the most variety of...

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1Thank ReginaCanucks
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear ReginaCanucks , On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you for writing such a nice and detailed review of your stay with us on TripAdvisor. Your opinion is very important to us, it makes us see clearly and precisely our opportunity areas. I am pleased to know that we met...

Barrie, Canada
Reviewed 23 February 2014

4 star resort with 5 star service. We had quick check in. No wrist bands, no towel cards and best of all no reservations needed for a la cartes. Choice of 3 restaurants nightly that served excellent food. Rooms were a little dated but clean nevertheless. Excellent pool and beach areas, as far as reserving huts and chairs that is...

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Thank Charles C
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Charles C, I would like to thank you so much for your nice review on TripAdvisor, we appreciate your comments and the time you took to write them down, Is really gratifying to read that we met your expectations and that you enjoyed your stay with us. Every day we work hard to make a difference and leave memories...

Vancouver Island
Reviewed 23 February 2014

My two sisters and I spent a lovely week at Sunscape from Feb 9-16. The resort is qualified as a 3.5 star resort, but they certainly strive to make it a 4-star. The rooms are fresh, bright and clean. Our partial view was adequate, although typically we don’t spend much time in the room anyway. The lobby and other common...

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Thank zbaj
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear zbaj, It is a pleasure to read your detailed review on TripAdvisor. Thank you for sharing your comments, they are very important to us. We would also like to thank you for the recognition that you have made to some particular members of our staff, rest assured that we will give them your compliments. All of our staff is...

Virginia, Minnesota
Reviewed 22 February 2014

This is a great resort!! Food is excellent, the beach is amazing, and the property so easy to get around...the staff is very friendly and helpful. Love no wristband needed. The only drawbacks are the elevators (they need to have all working) and the beds are hard like so many hotels. With all resorts the getting up early to have...

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2Thank Owney
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Owney, I Would like to start my response by thanking you very much for sharing such a detailed review of your stay with us on TripAdvisor. We are very lucky and proud to have Omar, Francisco, Raymundo and Freddy in our team definitely we will share your comments with them and recognize them for their great service. All of...

BC, Canada
Reviewed 19 February 2014

We just returned from Sunscape after 2 weeks vacation. We will return to the area, perhaps not this resort. We have stayed at three other AM Resort Properties (Now Jade, Dreams Villamagna, and Dreams Tullum), so we are comparing this to the others in their chain. For that, we would not return to this property because the amenities are not...

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4Thank travelsalotBC_Canada
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear travelsalotBC_Canada , Thank you so much for taking the time to write such a detailed review about your stay with us on TripAdvisor. All your comments are very important to us because they help us to realize in which areas we should work more in order to improve the service that we provide to our guests day by day,...

Hamilton, Canada
Reviewed 18 February 2014

I just returned from a week stay February 10 - 17. I travel quite a bit for business and pleasure and I was a bit nervous about this booking. My sister chose this hotel. This is a very beautiful resort. Rooms were extremely clean and surprisingly quiet with the balcony door closed. I loved not having to make any reservations...

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4Thank Elless2014
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Elless2014 , On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you for sharing the comments of your stay with us on TripAdvisor. It is nice to know that despite the issues that you mentioned you stay was pleasant and comfortable, rest assured that we will work on the details that you...

North Vancouver, BC
Reviewed 18 February 2014

This was our second time staying at the Sunscape and it won't be our last. We love Ixtapa and the Sunscape is our home when we stay there. The hotel is small and cozy and the location is right across the street from the shops and restaurants. There is an activities/restaurant agenda sheet in your room each night so you...

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5Thank traciann
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear traciann , I would like to infinitely thank you for taking the time to write such a friendly review about us on TripAdvisor. Your comments are very valuable to us as it is that everything worked out for you the right way during your stay, we will share your kind comments with David and Raymundo of whom we feel...

Ontario
Reviewed 17 February 2014

I will try to make this review short; but without leaving stuff out. First off; checking was long, very long.... after that it was off to a great vacation. We stayed week of Jan. 18 to 25th in room 2010, which is on the 10th floor. We had a king size bed and a deluxe ocean view. I did not...

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3Thank Care_t0_travel
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Care_t0_travel, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you for taking the time to write such a nice review of us on TripAdvisor. Your comments are very valuable to us. It is nice to know that you had a nice stay despite the drawbacks that you mentioned, and it is...

Reviewed 14 February 2014 via mobile

Here right now..our stay at Sunscape has so far been excellent from wonderful breakfast to variety (different theme) dinner. Some dinner were good and other were so-so, but that's the best thing about all inclusive..trying many things not worrying about $$, especially with family ( toddlers in tow ). The staff are wonderful at entertaining my niece and nephew, also...

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3Thank Ejcmc
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ejcmc, I would like to start my reply thanking you for taking the time to write your opinion about us while you are on vacation. I am pleased to know that your stay has been nice and that you are happy with our services and facilities. The "Coco Cafe" is our coffee lovers guests favorite place among the other...

Chicago, Il.
Reviewed 12 February 2014

This review is being written by a 70 year old but do not think this resort is for the geriatric crowd. I just want everyone to know this place is for everyone. Believe me when I say that the younger crowd had LOTS of fun. The grounds are compact which makes walking easy. We found chairs without any trouble on...

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7Thank GloriaChicago_Il_
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear GloriaChicago_Il, On behalf of our staff and my own, I would like to thank you for taking the time to write a review about us on TripAdvisor. Your feedback is very important to us. I would like to mention that our concept "Unlimited Fun" is designed to ensure complete fun to all types of guests, youth, adults and children,...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $206 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend a few extra dollars for ocean view. It isn't very much more money, but u see some awesome sunrises and sunsets!”
  • Looking west, where the sun sets beautifully
  • Adjacent resort
  • View from my room of the pool and ocean
 of 5 bubbles kevinlM7903RA, 26 Mar 2017 | Read review
“Sunclub Family Suite views were spectacular.”
 of 5 bubbles MeilzB, 23 Mar 2017 | Read review
“Do not pay extra for an ocean view room. My brother did and our standard partial ocean view was better.”
 of 5 bubbles darsher2015, 21 Mar 2017 | Read review
“Not to have poolside if you have children because of how loud the nights are when the entertainment is going on.”
 of 5 bubbles terrib811, 21 Mar 2017 | Read review
“Upgrade your room. You won't be sorry! The ocean view is GORGEOUS!”
 of 5 bubbles shelbell7288, 19 Mar 2017 | Read review
5 of 5