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Azul Ixtapa Grand Spa & Convention Center

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Luxury resort with an eco-conscious environment, offers suites with spectacular views along with multiple dining options so you can pamper your palate throughout your stay. Relax in a tropical environment while enjoying captivating views of the Pacific Ocean. The details, the sophisticated architecture and the refined comfort of Azul Ixtapa Grand combine to make a resort like no other. The Resort is located in Ixtapa Zihuatanejo on the Pacific Coast of Mexico, southwest of Mexico City. Ixtapa is considered one of the “Jewels of the Mexican Riviera.” It is located 20 minutes from Zihuatanejo International Airport (Code: ZIH) and just minutes from the Marina. The Resort is close to shopping areas and golf courses in Ixtapa. The area has an average temperature of 86 degrees Fahrenheit throughout the year with about 255 sunny days.
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Property amenities
Restaurant
Bar/Lounge
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Internet
Free Parking
Wheelchair Access
Spa
Airport Transportation
Paid Wifi
Paid Internet
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Adult pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Bay View
HOTEL CLASS
Location
Full view
Getting there
Extapa-Zihuatanejo Internacional Airport10 km
Lazaro Cardenas Airport71 km
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Nearby restaurants
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Nearby attractions
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Reviews (1,175)
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704 results
Traveller rating
386
242
54
15
7
Traveller type
Time of year
LanguageEnglish
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386
242
54
15
7
Show reviews that mention
All reviews sister hotel infinity pool oyster bar a la cartes lobby bar jacuzzi tub the mexican restaurant floating dock walk in closet playa linda reservation office water taxi sunwing rep bike tour family pool spin class plastic chairs
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1 - 5 of 704 reviews
Reviewed yesterday

Excellent hotel just North of Ixtapa. Private beach with nice walking pier along the coast line. Comfortable setting with relaxing adult pool area. The food was good in the buffet but not great. Specialty restaurants offered excellent food choices with a nice atmosphere. There were...More

Date of stay: October 2018
2  Thank ronnichelini
Reviewed 2 weeks ago via mobile

We usually stay in Zihuatanejo, this year we thought we would add some “couple time” at the beginning of our trip. I was very pleased with this resort. The food was really good, the “special” dinners were excellent!! Service was excellent, the staff really wanted...More

Date of stay: October 2018
3  Thank doxiemom_11
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 1 week ago

Dear Client: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope...More

Reviewed 3 weeks ago via mobile

Enjoyed this hotel very much. Other reviews complain about the beach we found it fine just the usual dip in. The food overall was good. However my gluten free friend had some issues. The pool was nice or pools. Love the bar waterfall nice cooling...More

Date of stay: February 2018
1  Thank Jenniferpattison16
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded 3 weeks ago

Dear Jennifer: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope...More

Reviewed November 8, 2018

3rd year in a row staying here and things are still good. Similar checking in problem as last year, no King available, your double room is not ready and it's 5:30. When reserving 9 months in advance for the 3rd year in a row one...More

Date of stay: October 2018
6  Thank lakings99
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded November 9, 2018

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking...More

Reviewed September 22, 2018

My trip didn't start off right as the airlines cancelled flights and delayed my arrival. Upon entering the hotel everyone greets you with a smile and is willing to help. Once I meet with Delfino I got a little worried as he told me I...More

Date of stay: September 2018
5  Thank Happiness523189
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention CenterResponded October 6, 2018

Dear Guest: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope...More

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Questions & Answers
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Thatduzit
December 13, 2018|
AnswerShow all 2 answers
Response from Thatduzit | Reviewed this property |
Hi Deborah, thanks for responding. We have always gone in late nov / early dec and the place is always almost empty (that's why we go then :) - we have a "time share" type thing at that hotel and call directly for rooms... More
0
Votes
nicolecarter74
December 13, 2018|
Answer
Response from Thatduzit | Reviewed this property |
The hotels weekly activities printouts are usually down in the lobby and I have seen them in the past also available in the indoor bar/billiard room. If you mean Sunwing's activity list you might have better luck asking them... More
0
Votes
Oliabida
November 15, 2018|
AnswerShow all 3 answers
Response from AmazingSplashy | Reviewed this property |
We stayed at the Azul Ixtapa Grand and were able to use the facilities next door. My kids (7, 11, & 12) enjoyed both and we stayed mostly at the Azul Ixtapa Grand. We had a lot of fun.
2
Votes
Room Tips
"The Suites"
Happiness523189
Sep. 22, 2018
Read review
"Go elsewhere"
travelbugs369
Sep. 8, 2018
Read review
"There are no bad rooms. All the rooms have great views."
heymih2018
Jul. 25, 2018
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"All rooms have ocean view - website has room layouts and booking options."
Thatduzit
Jul. 9, 2018
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PRICE RANGE
US$174 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
323
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