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Ixtapa Palace Resort & Spa

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Traveller (71)
Pool & Beach (23)
Room & Suite (16)
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Overview
  • Excellent53%
  • Very good21%
  • Average7%
  • Poor5%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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Reviewed July 25, 2011

I loved my spring break with all my friends in Ixtapa Palace. The weather was perfect. It was warm and sunny all the time. You have be prepared to have fun and relax. The hotel was very good, It was really clean, the staff was...More

Thank Leon_Gio
Reviewed January 14, 2011

I have stayed here before in 2002 and had a better time January 2011. Not many Americans at this place which had Mexican families and has a Mexico feel. Away from the beach front madness. Clean/ cool pools with good pool bar drink service by...More

1  Thank arriva92
Reviewed December 27, 2009

Just like the review stated before me. IF you like to share your resort vacation with hundreds of Federal Police then this is the place. We felt completely unwelcome at this resort. THis resort caters to the Federals only. Restaurant is open for them only....More

1  Thank mriener
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded February 23, 2018

Dear mriener, I wanted to take this opportunity and let you know our rooms and common areas have been remodeled. The RCI rooms have been remodeled and upgraded with safety deposit boxes, new furniture, flat-screen TVs, all our room lighting is with LEDs. There is...More

Reviewed December 19, 2009

Ixtapa Palace ....What a dump. Stay away from this place BAD NEWS !!! Worn spots on the sheets, no towels in the room, water coming up through floor drain in bathroom, the whole place is worn look. Water park next door didn't work. We share...More

1  Thank traverl
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded February 12, 2018

Dear traverl, We thank you for staying with us. Your comments are very important as its the only way we can improve. Unfortunately it was a tough time for Mexico as a whole, back in 2009. The good news is that Ixtapa has remained a...More

Reviewed December 17, 2009

12/09 stayed 1 week thru RCI. Had read questionable reviews, but we were quite satified with our 1 bedroom suite.Clean . daily maid service.staff friendly.not on beach but well located. Pool a little cool, and TV stations limitied, but otherwise quite nice A Big fitness...More

Thank saba-taba
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Most Booked Properties in Ixtapa
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$64 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Pool & Beach (23)
Room & Suite (16)
Dining (3)
Family and Play Areas (4)
Questions & Answers
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vbpatti
May 17, 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
There are 2 public beach entrances, each about 5 and 7 minutes away in walking distance. There are also 17 beaches which make the region attractive. Each of these 17 beaches are unique. For example, LAS GATAS is great for... More
0
Votes
generalB2013
February 8, 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
Our rooms do not include a washer and dryer, but you may ask for washing service at the front desk. There is a fee for this service.
0
Votes
sunseeeker
February 9, 2015|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
We want every guest to leave with a positive experience. Many of our employees become great friends with return guests who visit us year after year. Our manager does his best in trying to meet special requests as long as... More
0
Votes
Room Tips
"We stayed on second floor in the farthest room from the main desk. It was perfect as we got to see several..."
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"Just don't go."
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"Don't stay here."
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"If you're on an extremely tight budget go ahead and book but check the beds!!!!!!"
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