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Emporio Ixtapa

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Emporio Ixtapa
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732 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Toluca, Mexico
Reviewed 12 September 2011

Great hotel!, great location, the service was excellent, and the rooms very comfortable and clean. For sure one of the best hotels with a low price.

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6Thank LeonGutierrez
Fond Du Lac, Wisconsin
Reviewed 10 September 2011

The Emporio is just the type of hotel that meets our needs. It is clean, convenient to shops and restaurants, & friendly. The pool is clean and hardly ever busy. We love the beach for walking. The only thing that would make the Emporio better is if they reinstated the food and beverage credit which we enjoyed for so many...

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4Thank cmrach
Manton, Michigan
Reviewed 8 June 2011

We've traveled to Mexico many times, but this was our first stay in Ixtapa. The Emporio is in a great location; across the street from many restaurants and shopping, so the only taxi we paid was to go to nearby Zihuatanejo for the day (love it there, too!!). Hotel staff was fantastic - very helpful and friendly. Our housekeeper made...

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4Thank tac0lady
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. We really appreciate your review. It is always a pleasure to receive positive comments about our service and facilities as you have leaved. We have as commitment to provide you a quality service in order to keep you happy and this way cover with your expectations. Thank you so much for taking a while to let us know...

Chicago, Illinois
Reviewed 9 May 2011

My wife and I had a weekend get away to Ixtapa, had heard about it and wanted to try it out so for four days 3 nights we ventured to Ixtapa. We stayed at this hotel Emporio which for the weekend we picked was the only one available. We were a little skeptical about the place but fortunately it over...

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4Thank juanleg58
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. We really appreciate each one of your comments. It’s very good to know that we over met your expectations, because, our commitment is to provide you a quality service in order to keep you happy. Thank you for your observations, they will be taken into account to improve day after day. We would like for you to come...

Guatemala City, Guatemala
Reviewed 2 May 2011

The hotel is located in a beatiful spot. We booked a ocean view room, but unfortunatelly they often rent the hotel for parties, loud parties until very late in the night... so if don't plan to go out late at night and party and return to the hotel around 4pm, it's not a good idea to stay at this place......

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2Thank j_traveller2007
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. Thank you for your review. It is very important for us, we are going to take corrective measures. We would like to have another chance to serve you and guarantee that your next stay will be more comfortable. It is going to be a pleasure having you among our Guests again. Best regards Public Relations Manager.

Reviewed 10 April 2011

I have a friend who lives in Ixtapa. I went to visit her the Weekend of April 8-10. I called her when I arrived and she came right up to the Hotel Emporio. That Friday we went to Lunch, worked out and went dancing as a night cap. She didn't stay in my room but the Hotel charged me $30...

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3Thank Aclacker
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. Thank you so much for your review, each one of your comments is very important for us. I want to explain you that we don't charge any thing for having a visitor in the areas, but one of our roles is not to visit in side the room, we really sorry about this. We would like to have...

Willmar
Reviewed 28 March 2011

Great staff. Great location. Our 11 year we have visited this hotel. Will keep coming.

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Thank IxtapaMexico
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. Thank you to you for your preference .It's a pleasure to have you with us. We wait for you the next year. Best regards. Public Relations Manager.

Ada, Minnesota
Reviewed 21 March 2011

After a little hassle getting our ocean view room, (which we had booked), it took moving from two rooms to finaly the third room which was great view. This Hotel was the best that we have stayed in, since this was our fifth time in Ixtapa. My Brother & Sister-in-law have visited Ixtapa twenty five times & they said they...

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2Thank cbseelar
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest We really appreciate your comments, they are very important for us. Thank you so much for taking a while to let us know your opinion and share it with others travelers. We would like to have the opportunity to serve you once again, we will be here await with open arms to welcome you in your next visit...

Stillwater, Minnesota
Reviewed 19 March 2011

The beach was beautiful, the weather great. The Sunset Grill had good food and excellent service. Nice place to watch the sunset. It was a very relaxing time for us.

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2Thank bjl-11
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest. In the name of the Emporio Hotel Management I want to thank your review, It is very important for us. We would like to have you among our guests again. It will be a pleasure. Best regards Public Relations Manager.

Des Moines, IA
Reviewed 18 March 2011

From the minute Julian greets you in the spacious sea-breezy lobby, until he waves goodbye as you sadly head to the airport, the Emporio is a friendly, relaxing place to let your worries slip away. The front desk staff always offered smiles and friendly assistance, and Clemente and the other wait staff in the beach side restaurant (who have been...

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4Thank Iowa_is_my_home
sahuma, Public Relations Manager at Emporio Ixtapa, responded to this review

Dear Guest Thank you very much for each one of your comments about our property and destination, they are very useful for us and others travelers. It’s really satisfactory to know that we have covered with your expectations, because, our commitment is to provide you a quality service in order to keep you happy. We appreciate your preference for Emporio...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Emporio Ixtapa greets guests in a spacious lobby , which include clarity marble floors and abundant planters with tropical plants, covered by a dome inspired by Mexican colonial architecture. This peaceful atmosphere , with equipales traditional wood and leather is ideal for couples or families seeking the privacy of a place to relax and enjoy the mar.Uchas thanks for your comments and attention of our staff. We are working on continuous improvement of hotel and appreciate your input which will take into account in order to continue providing excellent service ... more   less 

Additional Information about Emporio Ixtapa

Address: Boulevard Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $67 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Ixtapa 3.5*
Number of rooms: 219
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Also Known As:
Emporio Ixtapa Hotel Ixtapa
Emporio Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Hotel Style:
#1 Best Value Hotel in Ixtapa
#7 Spa Hotel in Ixtapa
#7 On the Beach Hotel in Ixtapa
#7 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Ixtapa staff and other travellers.
51 questions
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Questions? Get answers from Emporio Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view a MUST (Higher then 4th floor makes for a great view)”
 of 5 bubbles DanLisa11, 27 Mar 2017 | Read review
“Luck of the draw really.”
 of 5 bubbles 2013happytrails, 18 Mar 2017 | Read review
“Opt for an ocean view.”
 of 5 bubbles Shaunsmom, 14 Mar 2017 | Read review
“High ocean view”
 of 5 bubbles wilsonberg, 14 Mar 2017 | Read review
“All rooms are decent except loud bands next door and across street are unavoidable.”
 of 5 bubbles P2644MWpats, 12 Mar 2017 | Read review
5 of 5