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City Express San Luis Potosi Zona Universitaria

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City Express San Luis Potosi Zona Universitaria
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166 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Monterrey, Mexico
Reviewed 1 July 2016 via mobile

This is their business model so it shouldn't come as a surprise, but for those not familiar with this chain it helps to know what to expect. The hotel is clean and functional, but the rooms are like student dorms with basic ikea furniture, a miniature bathroom and a cheap mattress. Towels look like they have been used a million...

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Thank M G
Toronto, Canada
Reviewed 20 March 2016

City Express San Luis Potosi Zona Universitaria is a small hotel that provides quite simple accommodation in a quiet and safe area of the city that is about 20 min away from the historic downtown area. It is conveniently located within easy walking distance to a supermarket, a beautiful park, a bank, a small coffee shop with snacks and public...

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1Thank MiroTor
Alan T, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear MiroTor, Thank you for taking the time to share your comments with us further to your visit over the Holidays. We’re delighted to know you thoroughly enjoyed your stay, namely due to the service offered by all the colleagues. Regarding the safes in the room , we do have but in reception,if you want to use it, it does...

Reviewed 19 December 2015 via mobile

The staff is very nice and quite helpful. The rooms are clean, comfortable and private; although we could hear the TV on the room next door. The relationship between price and quality it's very good; it's a reasonably priced option with very good and comfortable rooms. I It also offers complimentary breakfast.

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Helpful?
Thank Manuel M
marlen c, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Manuel M, Thank you for sharing your valuable comments with the tripadvisor community, it's such a pleasure to know that City Express San Luis Potosí Zona Universitaria exceeded your expectations. We look forward to your next visit. Kind Regards,

Sango-cho, Japan
Reviewed 2 December 2015

This was my first business trip to San Luis Potosi. I didn't even know the name of this city. Location is good. I felt very safe even at 10:00pm. Convenience store is very close and many coffee shops are open. Room was large and comfortable, staff members were very friendly. I cannot have any complaints with this fee.

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Helpful?
Thank Henrypapa
marlen c, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Henrypapa, Thank you for sharing your valuable comments with the tripadvisor community, it's such a pleasure to know that City Express San Luis Potosí exceeded your service expectations. We look forward to your next visit. Kind Regards,

Mexico City, Mexico
Reviewed 30 October 2015

Don't expect a lot. They assigned me a dirty room. After they switch rooms, the new one had blood-stained sheets. Air conditioner didn't work. The staff lacks training. The "gym" is a joke. Good location, though.

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Thank Roy_Llorens
Houston, Texas
Reviewed 26 May 2015

Really basic room. There were missing fundamental stuff, specially if you are traveling with your girlfriend (such as hairdryer). Noisy floors, you get the feeling that you can hear everything happening around your room. Scratchy sheets and towels, not sure how they wash them because was not comfortable.

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Helpful?
Thank Christian L
marlen c, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Christian First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper , who will be working on better training and meet the quality standards Hotels City. I hope to...

Winona, Minnesota
Reviewed 14 March 2015

Friendly staff, easy check in/out, decent breakfast selection. Rooms were clean and decent space for what I expected. In good location of town and have security gate to get in/out. Connected to other buildings with stores/restaurants.

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Thank Michael T
marlen c, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Michael Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

San Luis Potosi, Mexico
Reviewed 20 November 2014

Can't go wrong with the City Express. We stayed here in August in order to register my son in the University. The rooms are very basic but clean and comfortable. AC is new and works very good to cool the room down. Beds were comfortable enough for a good nights sleep. Free breakfast was nice, basic cereals, pastries, juices, coffee...

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Thank RangMX
Marlen C, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Guest. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express San Luis Potosi Zona Universitaria did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Winnipeg, Canada
Reviewed 27 December 2013

I stayed in this hotel for a week. Room was clean. There was a cofee maker in the room but no cofee, i wonder what was the point of cofee maker. There was no safe in the room and you have to leave all your valuable belongings in you luggage, or carry with you which is probably not safer. Staff...

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Thank Ehsan T
Marlen C, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear guest, We appreciate the valuable feedback that you have sent us, talking about the inconveniences with coffee is very important that you let us know this and any situation immediately through our front desk area in charge to help you, they can tell the housekeeper to send you the coffe at your room or safe your things on the...

Belgium
Reviewed 6 April 2012

Just spent one night, the hotel is just about ok, the rooms are small, the breakfast very, very poor. The service was average (for some reason the hotel was unable to provide invoices after check-out unless you had a mexican nationality) Tip for runners: The gym is small but has a decent treadmill. Though it may look "broken" it's not,...

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Thank Athlet
CalidadyServicio, Guest Relations Manager at City Express San Luis Potosi Zona Universitaria, responded to this review

Dear Guest, Thank you very much for sharing your experience with us, It is a pleasure for to host you at San Luis Potosi. I would like to offer you an apology in relation to the inconvenience you might have had with the invoice situation, we are also taking your comments about the breakfast into consideration. Let me assure you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about City Express San Luis Potosi Zona Universitaria

Address: Av. Dr. Manuel Nava 200 | Col. Lomas de los Filtros, 2da. Seccion, San Luis Potosi 78210, Mexico (Formerly Hotel Tuna Casa Inn)
Region: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Price Range: $78 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express San Luis Potosi Zona Universitaria 3*
Number of rooms: 109
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Questions? Get answers from City Express San Luis Potosi Zona Universitaria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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