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Hilton San Luis Potosi

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Hilton San Luis Potosi
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419 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Mexico City, Mexico
Reviewed 1 week ago via mobile

The place is very nice, it's an old style hacienda with all the modern services. The food is excellent. It is a highly recommended place to stay in San Luis Potosí Porfirio and Emmanuel are always willing to help. Thanks a lot

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Helpful?
Thank Carlos L
Management response:

Dear Guest, Thank you for your preference. We are glad to know how much you enjoyed your stay with us. This is definitely the experience we want to provide to our guest and we are so happy we have accomplished with you. We look forward to welcome you back to San Luis Potosi Warm Regards Pierre Kranzle Managing Director

Essex
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

There is nothing to not love about this hotel. Have been coming here since it was the Quinta Real 20 years ago and the change to Hilton brand has not been an issue. Rooms are large and well decorated and the bathrooms are superb. Plenty of bottled water is supplied and needed in such dry surroundings. Staff cannot do more...

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Helpful?
Thank Anna C
About Hotel's Favourite Review
Management response:

Dear Anna, Your kind comments are greatly appreciated.. We are delighted to know how much you enjoyed your stay with us. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are sorry for the noises, we will look after this details...

Annecy, France
Reviewed 3 weeks ago

The hotel il placed in a calm area. The service is normal for this type of hotel. The room are somehow of a Mexican style with stone and wood. The breakfast could have more choice. You have a lot of things but you could have more for an hotel of this category. The Gym club is decent. The main problem...

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Helpful?
Thank OuiOuiPhoto
Des Plaines, Illinois
Reviewed 3 weeks ago

Hilton San Luis is a great option to be comfortable. All the staff are a service people always want to help in anything. Hilton architecture is really awesome. The location of the hotel is favorable because it is in front of small mall with some food market as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank richardbreton847
Reviewed 4 weeks ago via mobile

I have traveled to San Luis Potosí for a few years now for business. I have stayed at this hotel every single time for a week every visit. Although I visit once a year it is very surprising and impressive to me that the employees remember me by name every time I return. The employees are the top of their...

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Helpful?
1Thank Marcelo G
Guatemala City, Guatemala
Reviewed 4 weeks ago

Located at 15 minutes by car from San Luis Potosi´s center. The service is excellent as well as every Hilton Hotel. Extremely clean and neat in every area, lobby, corridors, rooms, bathrooms, etc. It has a colonial architectural desing with beautiful details. There is also a central plaza and garden where they organize events. Also a nice pool. The rooms...

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Helpful?
3Thank EMILE D
Management response:

Dear Guest, We appreciate the time you took to let us know how much you enjoyed your stay with us. This is actually the experience we want to give to all our guess and we are happy to hear we have accomplished it with you. We look forward to welcome you back to Hilton San Luis Potosi Best Regards Pierre...

Reviewed 14 February 2017 via mobile

Hotel is the best, old historic charm with modern amenities. Great Courtyard to relax and soak up the sunshine. The rooms are large with comfortable beds. Nice marbled showers. Good food and a fantastic bar.

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Helpful?
Thank Jimmy H
Management response:

Dear Mr. Jimmy, It is always a pleasure to note how much our guests enjoy their stay with us and I would like to take this opportunity to thank you for your preference. We look forward to welcoming you back and we are confident that your next stay will be pleasurable in every respect. Best Regards Pierre Kranzle Managing Director

Charlotte, NC
Reviewed 10 February 2017

My husband and our two dogs stayed here on our driving adventure through Mexico on way to Tulum. We could not have been happier with property and friendliness of hotel staff. It is a gorgeous hotel and our room was quite spacious and clean. We plan on stopping again on our way out of Mexico. Our dogs were as welcomed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Colleen_Charlotte
Management response:

Dear Guest: Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for your preference and we look forward to welcoming you and your pets again to Hilton San Luis Potosi Best Regards Pierre Kranzle...

Reviewed 2 February 2017 via mobile

I've been coming to this property for over 20 years. Changed names a few times. Usually I would give it a 4-5 stars...they just are letting the place slowly wear down. See photos. New options are available now which I will check out. Also avoid room 301 or any by the elevator. Very noisy.

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Helpful?
Thank Paul S
Management response:

Dear Mr. Paul: Thank you very much for taking the time to bring to our attention the improvement areas we have. We apologize for the inconveniences you experienced during your stay we didn't want it to be that way and I assure you that we are going to look after this details immediately , our guests satisfaction is what we...

Dallas
Reviewed 1 February 2017

Definitely a 5 star hotel from the beginning to the end love the service staff and the hotel it's self very friendly helpful nice clean and welcoming will be definitely coming back soon to enjoy the pool it's self thanks

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 501joseantonior

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Perfect for the business traveler seeking all the comforts and amenities of a Hilton hotel, within walking distance of local services. Located in a tranquil, upscale neighbourhood, minutes from the historic center of San Luis Potosi. Easy access to industrial parks, convention center, shopping & local services, just 25 minutes from San Luis Potosi International Airport. ... more   less 

Additional Information about Hilton San Luis Potosi

Address: Avenida Real de Lomas 1000 | Lomas 4a. Sección, San Luis Potosi 78218, Mexico
Region: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Price Range: $166 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Luis Potosi 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in San Luis Potosi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Luis Potosi staff and other travellers.
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Questions? Get answers from Hilton San Luis Potosi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms surround the courtyard--an outdoor restaurant, a huge pool, and even a small lake. Fountains and fresh cut flowers abound.”
 of 5 bubbles MysteryShrink, 18 Sep 2016 | Read review
“I like the courtyard with the pool.”
 of 5 bubbles john976, 10 Jul 2016 | Read review
“Rooms further from the main building are quieter.”
 of 5 bubbles teaaam, 12 Apr 2016 | Read review
“Pick the junior suite, they are in the middle far from the elevator, so no noice at night”
 of 5 bubbles Warapiz, 26 Mar 2016 | Read review
“Avoid outside rooms facing the street as it can get noisy.”
 of 5 bubbles pacificarol, 21 Mar 2016 | Read review
5 of 5