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Hard Rock Hotel Riviera Maya

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Traveller (8419)
Pool & Beach (1432)
Room & Suite (939)
Overview
Km 72, Carretera Cancun-Chetumal Solidaridad, Puerto Aventuras 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11,828)
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8,153 results
Traveller rating
5,591
1,426
628
253
255
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LanguageEnglish
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5,591
1,426
628
253
255
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1 - 5 of 8,153 reviews
Reviewed today

We were a family of 8 adults and 2 children for an amazing week of sun, swim and relaxation! We were fortunate enough to have 2 presidential suites that came with a butler (Rodrigo). The suites were perfection and Rodrigo was the best - he...More

Thank lb0440
Reviewed today

Excellent hotel with great facilities.Staff were very pleasant, helpful and attentive. A large site with lots of facilities. Food at the booked restaurants was exceptional. A great all inclusive and not far from some must see sights of majestical Mexico.More

Thank Dips98
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded today

Dear Dips98, Thank you very much for your comments, it's a pleasure hear that you enjoy it. I do really appreciate your opinion and it is an honor create great memories together. The most gratifying feeling is your satisfaction and we love to hear your...More

Reviewed yesterday

Great hotel, great staff, and service excellent food and excellent entertainment.Good layout of the whole property,very good swimming pools great swim up bar and premium liquor which you do not see at other hotels.Only one problem we saw was that some of the restaurants were...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank vjp120
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded today

Hello vjp120, It has been our pleasure having you with us and we truly appreciate your positive comment. It is very gratifying to learn that you had a great experience at our hotel as we work constantly to get our guests’ satisfaction. We are very...More

Reviewed yesterday

College graduation trip for my daughter. We will come back. Excellent accommodations. Beautiful hotel resort and very clean. Food was good! Torro food is fabulous. We had breakfast at Caio each morning. Lots of different items to choose from. Pool area is very very nice...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank bjb1973
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

Hi bjb1973, Thanks for the excellent review, it's great to know you had a fabulous stay during this college graduation celebration trip for your daughter. It has been a real pleasure to have you here and we all look forward to pampery you again in...More

Reviewed yesterday

I stayed with the Hard Rock as part of a company event for Liberty Travel where I work. As a travel agent, I had previously sent clients to the hotel, and I will be very comfortable recommending the hotel to my clients going forward. The...More

Thank rorsini393
Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

Hi rorsini393, Thanks for the excellent review, I'm pleased to know you had a great time and I really appreciate the time to share your valuable feedback and high recommendations, it has been a real pleasure to have you here and already looking forward to...More

View more reviews
About
Description
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's ...More all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,264
Price range
US$288 - US$821 (Based on Average Rates for a Standard Room)
Formerly known as
Aventura Cove Palace
Also Known As
Aventura Cove Palace Hotel Puerto Aventuras
,
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,264
Price range
US$288 - US$821 (Based on Average Rates for a Standard Room)
Formerly known as
Aventura Cove Palace
Also Known As
Aventura Cove Palace Hotel Puerto Aventuras
,
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Photos
Traveller (8,419)
Pool & Beach (1,432)
Room & Suite (939)
Dining (412)
Family and Play Areas (154)
Business Centre & Event Rooms (33)
Amenities (12)
Nearby
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Nearby AttractionsSee all 62 attractions in Puerto Aventuras
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Questions & Answers
Ask a question
Danielle B
September 19, 2018|
AnswerShow all 5 answers
Response from Sally H | Reviewed this property |
Hi there, Yes - I agree with the others - lots to do !! So they shouldn't say that immortal line ..... "I'm bored" x
1
Vote
Danielle B
September 17, 2018|
AnswerShow all 4 answers
Response from wredskin09 | Reviewed this property |
Yes.There are two different pools that have swim up bars. I also enjoyed sitting on the beach and having waitresses and waiters coming up to you.
2
Votes
mangosong
September 14, 2018|
AnswerShow all 5 answers
Response from Ariadne B | Property representative |
Hello mangosong, We do have reservations for or restaurants. These should be done upon your arrival to the property so we can verify the availability of that day.
1
Vote
Google Translation
Room Tips
"If you barter with the front desk a little, they will give you a room upgrade for a lower price."
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"all rooms are excellent."
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"Sky Terrace Rooms with beach view are the best. Jacuzzi is on the 2nd floor of the room and with an amazing..."
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"ocean view are the best"
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