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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    +1 800-553-7096
    Hotel website
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    Lowest prices for your stay
    2017-12-03 2017-12-04
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$362/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$378
    US$314
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    Traveller (7068)
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    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sun bar” (85 reviews)
    “zen restaurant” (72 reviews)
    “rock royalty” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: PreBlack Friday Up to 50%
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (10,139)
    Traveller rating
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    1 - 5 of 6,919 reviews

    Reviewed today

    I have never stayed in a hotel that is noisier. We had a room with a private terrace and hot tub and we could hear every footstep in the hallway and every conversation (normal voice). Forget about privacy. The rooms were a major disappointment.

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Eldon P
    Reviewed yesterday

    Hard Rock Hotel Riviera Maya has the best customer satisfaction, and is a beautiful hotel. The staff is always so pleasant and so helpful. They make sure that you are always happy and satisfied, regardless of your request.

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank karinaruiz2017
    Reviewed yesterday

    We attended our nephews wedding, we were impressed with the size of this resort, very large it has everything you need, we didn't have to leave the resort to have a good time. Plenty of entertainment, a full gym and spa, excellent food choices plenty...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Susan C
    Reviewed yesterday

    My husband and I recently stayed at the Hard Rock All Inclusive Hotel in the Riviera Maya. This is a huge property with both adult and family sections. We loved the property and our room. The lobbies are easy to get to by foot or...More

    Thank jpeterson1
    Reviewed 2 days ago

    From the moment we arrived at the front of the Resort, we were made to feel welcome. Everyone was extremely accommodating and helpful. The food is great and the entire area is maintained very well. Very impressive.More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank sandrawQ1041VN
    Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

    Dear sandrawQ1041VN, Wow! Thank you for your detailed review! We can see that you and your family lived the Rock Star experience to the fullest. Make sure that our band members will know about your comments. We cannot wait to welcome you soon on our...More

    Barcelo Maya Palace
    7,436 reviews
    #6 of 17 hotels in Puerto Aventuras
    3.9 km
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,630 reviews
    #2 of 17 hotels in Puerto Aventuras
    0.09 km
     
    Royal Hideaway Playacar
    4,428 reviews
    #32 of 212 hotels in Playa del Carmen
    17.0 km
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    #10 of 17 hotels in Puerto Aventuras
    1.3 km
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$279 - US$690 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, BookIt.com, Booking.com, Expedia, Prestigia, Hotels.com, Orbitz, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (7068)
    Pool & Beach (1261)
    Room & Suite (772)
    Dining (360)
    Hotel & Grounds (4853)
    Family and Play Areas (130)
    Bathroom (64)
    Business Centre & Event Rooms (28)
    Nearby
    Sponsored by:
    Heaven at the Hard Rock Hotel Riviera Maya
    6,630 reviews
    .09 km away
     
    Barcelo Maya Palace
    7,436 reviews
    3.95 km away
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    1.26 km away
     
    Nearby Restaurants
    Hard Rock Hotel Riviera Maya, El Toro
    203 reviews
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    Latitude 20
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    Bloved Lounge & Restaurant
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    Ayami
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    Nearby Attractions
    CEDAM Museum
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    Fatima Bay
    31 reviews
    1.58 km away
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    Ask a question
    Questions & Answers
    mcbirchy
    13 November 2017|
    AnswerShow all 4 answers
    Response from Mara J | Property representative |
    Unfortunately, we do not have diffusers.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Service and facilities in our property are operating normally.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    Answer
    Response from Gina L | Reviewed this property |
    You need to bring your own
    0
    Votes
    Room Tips
    "I would stay in a building a little ways a way from the main lobby, as it will be quieter."
    Read review
    "The Sky Terrace Rooms offer the best views of the ocean - on the Hacienda side, the terrace is huge. Much..."
    Read review
    "2nd or 3rd floors are very quiet"
    Read review
    "Don't believe the check-in staff if they promise you an upgrade. They make take it away before you even..."
    Read review
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