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Hard Rock Hotel Riviera Maya

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Traveller (8731)
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Panoramas (14)
Traveller (8731)
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Panoramas (14)
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Overview
Km 72, Carretera Cancun-Chetumal Solidaridad, Puerto Aventuras 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
Dec. 4Dec. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,040)
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Traveller rating
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1,448
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1 - 5 of 8,300 reviews
Reviewed yesterday

Visited HRRM to celebrate our 30th Wedding anniversary and it was a great time. The service was really great and the staff is very friendly. The romantic dinner was exceptional as well as the French resturant.

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Wanderer07758353592
Reviewed yesterday

This hardrock is amazing. The people are sooo accomodating. The food is great, any drink you can dream of and a fantastic spa with excellent deals. Rooms are big and clean. The property is beautiful and they have two sections aduts only and family friendly.

Thank FreakboyChicago
Reviewed yesterday

Food and service was great, weather almost perfect, Love the ocean water area for swimming and snorkeling. Shuttle service lobby to lobby was quick with very little, if any, waiting. Need a larger snack shop in Heaven side.

Review collected in partnership with Hard Rock Hotels & Casinos
Thank JACQUELYN M
Reviewed yesterday

Love almost everything about this resort but the constant noise. Too noisy in almost every restaurant and both lobbies most of the time. In most restaurants impossible to visit because sooo noisy!!! ALL staff at this resort wonderful, in our particular case especially, Raul, Abel,...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank KentnMary
Reviewed 2 days ago via mobile

HRRM is a great resort. The food was excellent, especially Le Petit Conchon and Los Gallos. Plenty of activities and excitement but also lots of quiet areas. Everything was very clean and the property is just stunningly beautiful. Staff does an amazing job. Everyone is...More

Thank blazer61473
Response from Jan_Hundrieser, Gerente at Hard Rock Hotel Riviera MayaResponded yesterday

Dear blazer61473, Wow! Thank you for your detailed review! We can see that you and your family lived the Rock Star experience at the fullest. Make sure that our band members will know about your comments. We cannot wait to welcome you soon on our...More

View more reviews
About
Description
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's More all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,264
Price range
US$319 - US$756 (Based on Average Rates for a Standard Room)
Formerly known as
Aventura Cove Palace
Also Known As
Aventura Cove Palace Hotel Puerto Aventuras
,
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,264
Price range
US$319 - US$756 (Based on Average Rates for a Standard Room)
Formerly known as
Aventura Cove Palace
Also Known As
Aventura Cove Palace Hotel Puerto Aventuras
,
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Photos
Traveller (8,731)
Pool & Beach (1,462)
Room & Suite (956)
Dining (426)
Family and Play Areas (155)
Business Centre & Event Rooms (34)
Amenities (12)
Nearby
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Nearby AttractionsSee all 64 nearby attractions
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Questions & Answers
Ask a question
atripadaddict
November 18, 2018|
AnswerShow all 2 answers
Response from Betsy McAlliste... S | Reviewed this property |
We were there in July and I saw no construction either. There is a a water park excursion that is close to it and some of the people that went to it said it was great
0
Votes
kipark79
November 12, 2018|
AnswerShow all 8 answers
Response from Mlbergeron | Reviewed this property |
The resort does have snorkeling gear, on the family side, and it is free.
0
Votes
lisaann818
November 3, 2018|
AnswerShow all 7 answers
Response from SanWalker | Reviewed this property |
Hi, The service is fantastic at Hard Rock RM - the staff works so hard and are always kind and friendly. We always tip the staff at all meals and for drinks daily; we also tip housekeeping and our butler service at the end... More
0
Votes
Room Tips
"Stay on the adults side for peace and quiet, its called Heaven"
FreakboyChicago
yesterday
Read review
"Avoid the first floor."
219samanthaa
2 days ago
Read review
"Ask for Building 1, it's the quitest."
Mlbergeron
1 week ago
Read review
"Building 2"
fireman64
1 week ago
Read review
Show More 
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