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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    +1 800-555-2379
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    2017-12-03 2017-12-04
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     12 people are viewing this hotel
    US$397
    US$336
    SAVE US$61
    US$397
    US$377
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    Overview
    • Excellent73%
    • Very good17%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (612 reviews)
    “our honeymoon” (462 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.5 Star Hotel
    All hotel details
    Offers from Heaven at the Hard Rock Hotel Riviera Maya
    Special Price: 35% off room rate
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,622)
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    1 - 5 of 5,122 reviews

    Reviewed yesterday

    We always have a great time at Riviera Maya Hard Rock. Even when it was Spa Palace. The rooms are always clean. The service is always great. The food makes you want to eat second dinners! The pools and beach never disappoint. The new water...More

    Review collected in partnership with this hotel
    Thank 605jon
    Reviewed yesterday

    We enjoyed the all inclusive amenities and relaxing environment of Heaven Hard Rock Rivera Maya. The room was ok, but the beach and pools more than made up for that. We like the steakhouse restaurant and the ability to try restaurants in the other resort...More

    Review collected in partnership with this hotel
    Thank Alison W
    Reviewed yesterday via mobile

    I can’t say enough about hard rock hotel Rivera Maya ! They our number one on my list for vacation destination. Me my wife an two friends spent a fantastic week here. The service sets Hard Rock apart from the rest. Even when there was...More

    Thank mark k
    Reviewed 5 days ago

    we had a fabulous time..the landscape, beach and ocean view made it all worth the trip. Most of the the food was great. they have a ton of variety and choices for all 3 meals and lots of treats beautifully created. there was this one...More

    Thank sungirl72017
    Response from Jan_Hundrieser, General Manager at Heaven at the Hard Rock Hotel Riviera MayaResponded 4 days ago

    Greetings sungirl72017, Thank you for sharing your valuable comments, I am very happy to know you had a fabulous time celebrating your Anniversary with us. I deeply apprecciate your high recommendations and we alll hope to see you soon once again. Cordially, Jan Hundrieser General...More

    Reviewed 6 days ago

    My husband and I visited this location for our second time in June 2017 with another couple, who was visiting for their first time. We stayed on the Heaven side and had an absolute blast! The food was fantastic everywhere we went, the drinks were...More

    Thank slee31385
    Response from Jan_Hundrieser, Director General at Heaven at the Hard Rock Hotel Riviera MayaResponded 5 days ago

    Dear stephaniemariet, Thank you for taking the time to post your review about your last stay at our resort. We are delighted to know we were able to offer you a wide variety of entertainment and services that you enjoy at the fullest. Be sure...More

    Barcelo Maya Palace
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$320 - US$635 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Priceline, Hotwire, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Cancelon and TripOnline SA so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (6008)
    Pool & Beach (1162)
    Room & Suite (864)
    Dining (294)
    Hotel & Grounds (4006)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Sponsored by:
    Hard Rock Hotel Riviera Maya
    10,104 reviews
    .09 km away
     
    Barcelo Maya Palace
    7,412 reviews
    3.88 km away
     
    Dreams Puerto Aventuras Resort & Spa
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    1.19 km away
     
    Nearby Restaurants
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    Nearby Attractions
    CEDAM Museum
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    1.21 km away
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    Ask a question
    Questions & Answers
    Brendan G
    15 November 2017|
    AnswerShow all 2 answers
    Response from Marian C | Reviewed this property |
    There are cab companies that queue up at both the airport (you will get transportation to the resort included) and the resort. At the resort, go to the front entrance bell desk and ask them for a cab. We've never waited... More
    0
    Votes
    Brendan G
    13 November 2017|
    AnswerShow all 6 answers
    Response from Mara J | Property representative |
    Hello Brendan G! I sent to you a TA message Regards,
    0
    Votes
    Google Translation
    Richard W
    12 November 2017|
    AnswerShow all 4 answers
    Response from Mara J | Property representative |
    Regarding your interest in Gluten Free options, I kindly inform you that in our property we have a procedure which consist in make an allergy card that is given upon the check in at Public Relations staff.
    0
    Votes
    Google Translation
    Room Tips
    "our room had a sky terrace with jaccuzi, faced the east and was very quiet, 3rd floor."
    Read review
    "Buildings 1 or 2 on the Heaven side are in a more quiet location"
    Read review
    "Sky Terrace room is where it's at!"
    Read review
    "Upgrade to a Deluxe Sky Platinum Sky Terrace Suite for a rooftop Jacuzzi!"
    Read review
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