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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
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    Lowest prices for your stay
    2017-10-08 2017-10-09
    US$368
    US$327
    SAVE US$41
    US$368
    US$368
    Traveller (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Barcelo Maya Palace
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    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
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    Barcelo Maya Colonial
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    Barcelo Maya Tropical
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    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (608 reviews)
    “our honeymoon” (455 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Barcelo Maya Palace
    7,067 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,683 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,717 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,436)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,321 - 3,325 of 5,041 reviews

    Reviewed 9 June 2008

    My husband and I travel to Mexico once a year for a weeks stay. We have stayed at Moon Palace, 2005, Aventura Palace, 2006 ,Bracelo Maya,2007(believe it or not but they charged me for a life jacket, and I couldn't get snorkel equipement when I...More

    1  Thank Renee57
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 8 June 2008

    The hotel is absolutely gorgeous! The staff is awesome. Spanish speaking but try very hard to learn english. We learned quite a few new words as well. The rooms are absolutley lovely. roomy! bright! cool! We went to Adventura on our honeymoon(June 2007) and we...More

    5  Thank helpmerm
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 6 June 2008

    We stayed at the Aventura Spa Palace from May 25 - May 30 and absolutely loved it! We were there to celebrate my husband's return from his deployment to Iraq, and we were treated royally. We were housed on the South side of the resort...More

    9  Thank leslies75
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 6 June 2008

    Date: June 6 2008 Reviewer: Traveler from Indiana I am writing this review to let all of you out there know that this is a very beautiful resort with excellent service and good food. I read numerous reviews before leaving on my trip May 27-June...More

    7  Thank LA406
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 5 June 2008

    We had a great time at Aventura. Upon arrivial, we were given champagne. Before we picked ASP, we looked at all of the reviews. We knew that there were no true beaches. It was nice being able to go out into the water and not...More

    5  Thank randl43
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Barcelo Maya Palace
    7,067 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,683 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,717 reviews
    #7 of 17 hotels in Puerto Aventuras
     

    Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

    Address: Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
    Price Range:US$311 - US$740 (Based on Average Rates for a Standard Room)
    Hotel Class: 4.5 star
    Number of rooms: 577
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$740 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Booking.com, BookIt.com, Hotels.com, Cancelon, TripOnline SA, Hotwire, Travelocity and Cheap Tickets so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3964)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Sponsored by:
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    Barcelo Maya Palace
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shelley07
    19 September 2017|
    AnswerShow all 4 answers
    Response from mikemichmor | Reviewed this property |
    Yes, it is open every night. Enjoy!
    1
    Vote
    Shelley07
    19 September 2017|
    AnswerShow all 5 answers
    Response from W T | Reviewed this property |
    The plan for activities today includes a "monkey tour". Apparently this occurs every Monday Wednesday and Friday at 5:00 PM.
    1
    Vote
    Elliot P
    18 September 2017|
    AnswerShow all 5 answers
    Response from Traci G | Reviewed this property |
    Elliot, YES we have heard that they may start opening the Heaven side up to families during Christmas, Spring Break and Summer break. I don't think it's 100% certain, but am glad they are forewarning travelers. There is no... More
    0
    Votes
    Room Tips
    "Wish we knew when the room would be restocked usually, like an approximate time range. House keeping did a..."
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    "Ocean view"
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    "Heaven side wirh jacuzzi!!!"
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    "Be sure to book your ride from the airport to the hotel through their recommended vendor. It will save you a..."
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