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    Heaven at the Hard Rock Hotel Riviera Maya

    Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
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    Best prices for your stay
    2017-08-27 2017-08-28
    US$450
    US$400
    SAVE US$50
    US$428
    US$450
    Traveller (5899)
    Pool & Beach (1153)
    Room & Suite (857)
    Barcelo Maya Palace
    6,776 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,307 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,368 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,817 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (601 reviews)
    “our honeymoon” (452 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Heaven at the Hard Rock Hotel Riviera Maya
    Offers & Announcements: 40% off room rate
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    Barcelo Maya Palace
    6,776 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,307 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,368 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,817 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,325)
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    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
    See the most recent reviews

    3,331 - 3,335 of 4,970 reviews

    Reviewed 21 March 2008

    We stayed at this property in early March and loved it! We are both frequent travelers and have stayed at many different types of places from five star the basics. Here is a rundown of my review: The Resort Overall, I’d rate this as a...More

    5  Thank newcomel
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 19 March 2008

    My wife and I went to ASP for our honeymoon last year, we loved it so much we just booked a trip back this year for our first anniversery. I have read alot of reviews on here and I wanted to tell potential visitors that...More

    5  Thank sixslicesofcheese
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 19 March 2008

    Dates of Stay: 3/5-10/08 Short Pluses and Minuses with More Details Below: Pluses: 1) No kids or rowdy teens 2) Large shower, lots of hot water, in-room 2 person tub, toiletries 3) Included mini-bar in room 4) I was expecting a high pressure sales pitch...More

    4  Thank travels5Usa
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 17 March 2008

    I will start my review with this advice: Read at least 10 reviews and you will have a good idea of what to expect. Our experiences included a little of every one I read. My first problem was making my internet reservations for transportation from...More

    4  Thank kevinjg417
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 17 March 2008

    What a great place to spend a week! Wish I could have stayed another one.. The site was so clean and, the workers were nice and very helpfull. The food wase good. The pools were clean and the activities and evening shows were of good...More

    1  Thank Jabois
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Barcelo Maya Palace
    6,776 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,307 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,368 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,817 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$325 - US$743 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, BookIt.com, Expedia, Orbitz, TravelUp, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone and Cheap Tickets so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (5899)
    Pool & Beach (1153)
    Room & Suite (857)
    Dining (290)
    Hotel & Grounds (3919)
    Business Centre & Event Rooms (56)
    Bathroom (43)
    Family and Play Areas (19)
    Nearby
    Sponsored by:
    Hard Rock Hotel Riviera Maya
    9,307 reviews
    .09 km away
     
    Barcelo Maya Colonial
    5,817 reviews
    3.85 km away
     
    Barcelo Maya Palace
    6,776 reviews
    3.88 km away
     
    Barcelo Maya Caribe
    3,368 reviews
    4.16 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 August 2017|
    Answer
    Response from LeroyJTucson_Arizona | Reviewed this property |
    Fro a large group I would make reservations especially for dinner.
    0
    Votes
    Hayley G
    16 August 2017|
    AnswerShow all 6 answers
    Response from Zorahutton | Reviewed this property |
    It's always busy at HRHRM. October is hurricane season. Book spa now. Book excursions when you arrive as weather can be unpredictable. Enjoy. It's my favorite resort!
    0
    Votes
    AnnRR2015
    12 August 2017|
    AnswerShow all 2 answers
    Response from Tara G | Reviewed this property |
    We brought our Yeti cups with lids. The ice doesn't melt which avoids bad drinks. Cheers!
    1
    Vote
    Room Tips
    "We had 2 18 year olds with us, and we LOVED being on the adults-only section. We had access to he Hacienda..."
    Read review
    "Ocean view and upper floors"
    Read review
    "Gold room was good!"
    Read review
    "For older people the "heaven" side is much quieter, you must be 18 yrs old to go!"
    Read review
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