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2018-01-28 2018-01-29
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    El Dorado Sensimar Riviera Maya

    Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico
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    2018-01-28 2018-01-29
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    Traveller (10668)
    Room & Suite (2002)
    Pool & Beach (1922)
    • Excellent73%
    • Very good18%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “gourmet pub” (775 reviews)
    “seaside suites” (750 reviews)
    “beach beds” (654 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (8,736)
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    1 - 5 of 8,511 reviews

    Reviewed today

    Fantastic holiday, used Vacuatics on the beach specifically Diego and Alberto for trips so much better and good value for money. We had 3 butlers Arturo, Ana and Ivan who were amazing and looked after us so well. Tina on the entertainment staff made sure...More

    Review collected in partnership with this hotel
    Thank Bev S
    Reviewed yesterday

    My wife and I recently spent a week at the El Dorado Sensimar and had an absolutely excellent holiday. As Canadians, we have travelled to Mexico several times, usually staying at different resorts each time. This was the first time we stayed at a Karisma-brand...More

    5  Thank thelazyadventurer
    Reviewed yesterday

    I stayed at the Senismar seaside suites for two weeks in December 2017. I paid extra for a sea view, but I could not see the sea due to all the palm trees. I have been to Mexico before, and was disappointed with this hotel....More

    3  Thank jumpingjack2018
    Response from KarismaHotelsResorts, General Manager at El Dorado Sensimar Riviera MayaResponded today

    Dear jumpingjack2018 On behalf of the management team and our staff at El Dorado Sensimar Riviera Maya, a SPA Resort by Karisma I appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the...More

    Reviewed yesterday

    We had a lovely two weeks here, the food is out of this world and even being vegetarian and dairy free there was so much choice. We stayed in the premium block and we found the room to be extremely noisy, it took us a...More

    2  Thank Amy S
    Reviewed 2 days ago

    By far the best resort hands down! The royal treatment you feel there is nothing I experienced before anywhere else. Exotic location and beach makes it great for seeing monkeys or diving with hundreds of types of fish. My wife had gotten an eye infection...More

    Review collected in partnership with this hotel
    1  Thank kgraham204
    Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded yesterday

    Dear kgraham204 Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to...More

    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    • Price range
    • US$376 - US$984 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Puerto Aventuras
    • #2 On the Beach Hotel in Puerto Aventuras
    • #2 Top resorts Hotel in Puerto Aventuras
    • #2 Luxury Hotel in Puerto Aventuras
    • #3 Spa Hotel in Puerto Aventuras
    • #6 Business Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 378
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your El Dorado Sensimar Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • El Dorado Seaside Hotel ,
    • El Dorado Seaside Suites Mexico ,
    • El Dorado Resort Spa ,
    • Hotel El Dorado Seaside ,
    • El Dorado Seaside Resort ,
    • El Dorado Spa ,
    • El Dorado Seaside Mexico ,
    • Eldorado Seaside Suites ,
    • Eldorado Resort ,
    • El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (10668)
    Room & Suite (2002)
    Pool & Beach (1922)
    Dining (940)
    Hotel & Grounds (5921)
    Bathroom (87)
    Business Centre & Event Rooms (26)
    Family and Play Areas (8)
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    Ask a question
    Questions & Answers
    Mark C
    15 January 2018|
    AnswerShow all 2 answers
    Response from GarethGM83 | Reviewed this property |
    When we were here in October 2017, timings and service were a bit patchy. The main beach bar will provide drinks until very late and is always busy. Snackas are a different matter - most bars only had nuts / pretzels, so if... More
    Yvonne S
    14 January 2018|
    Response from taylaboo |
    About 90 mins by coach depending on how many drop offs there are. We have booked private transfers via Holiday Taxis. They have 30% off at the moment.
    11 January 2018|
    Response from Nigel W | Reviewed this property |
    Hi, this is a fabulous resort, candlelit dinner can be arranged at the beach which is excellent. all of the food here is a la carte and even the buffet restaurants and are to a very high standard, our favourite was the one... More
    Room Tips
    "All premium suites will have morning sun until 2pm. For sun between 2:30-3:30, best to ask at checkin for an..."
    Read review
    "Avoid the premium block"
    Read review
    "Block 36 was at the back, but it still was close to everything and you couldnt hear the music at night, so we..."
    Read review
    "We were at the back of the hotel in block 41, the room was large and had a jacuzzi but would have preferred a..."
    Read review
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