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El Dorado Sensimar Riviera Maya

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Traveller (11539)
Room & Suite (2111)
Pool & Beach (2078)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“gourmet pub”(869 reviews)
“klay talay”(608 reviews)
“swim up room”(591 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
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Location and contact
Carretera Playa _Tulum Kantenah, km 95 | Riviera Maya, Solidaridad, Quintana Roo, Puerto Aventuras 77710, Mexico
36 km to Cozumel Airport
View nearby attractions and restaurants
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Rooms
Aug. 7Aug. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,440)
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9,191 results
Traveller rating
6,516
1,743
532
237
163
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6,516
1,743
532
237
163
Show reviews that mention
All reviewsgourmet pubklay talayswim up roomseaside suitespersonal conciergebeach bedsseaside marketmain barvida garden grillour honeymoonpremium blockguacamayas barswim up barnaay sparoom servicehidden beachcoconut painting
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1 - 5 of 9,191 reviews
Reviewed yesterday

We have just spent 2 weeks at this resort and cannot praise the staff and resort enough, the concierge, the bar staff, the restaurant staff and the housekeeping was nothing short of excellent at all times , we had a meal on the beach for...More

Review collected in partnership with this hotel
1  Thank elaine1731
Reviewed yesterday

We loved the suite that we booked...very quite and relaxing it was just what we needed!!! Loved that we could walk out of our room into the lazy river. The staff was very friendly and helpful they really had you feel welcomed and important.

Review collected in partnership with this hotel
1  Thank kimberlypJ682RD
Reviewed yesterday

Just arrived home from our 2 weeks stay at the TUI Sensimar Suites, This was our 2nd visit to this hotel, the 1st since all the new buildings and being split into the 2 sides. so we were hoping it would live up to our...More

4  Thank Bettyboop1312
Reviewed yesterday

Just returned from our second year at Sensimar Seaside Suites. Another incredible experience. The staff are amazing special mention to Leon, Cosme, Jehu, Lucy, Rosa and Abraham who looked after us so well. Accommodation was great, food fabulous, the choice of restaurants are incredible and...More

3  Thank ScotlandJill
Reviewed yesterday

We recently stayed here for our honeymoon and what a fantastic week! Beautifully kept hotel, lovely friendly staff and great food with lots of choices. Evening entertainment was varied too. We will definitely be visiting again.

Review collected in partnership with this hotel
2  Thank beckypalmer18
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$243 - US$662 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Accessible rooms
Details
Price range
US$243 - US$662 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Accessible rooms
Add Photo Photos
Traveller (11539)
Room & Suite (2111)
Pool & Beach (2078)
Dining (1074)
Amenities (34)
Business Centre & Event Rooms (27)
Family and Play Areas (9)
Questions & Answers
Ask a question
Jo-anna R
July 22, 2018|
AnswerShow all 3 answers
Response from Valorie777 | Reviewed this property |
We usually take money for tips and any shopping off resort and charge resort extras (spa, gift shop, excursions booked with Vacuatics Watersports (the activity hut on the Sensimar beach), etc to the room and pay with a “no... More
0
Votes
Jo-anna R
July 20, 2018|
AnswerShow all 8 answers
Response from taylaboo |
Join the facebook group for this resort. The menus are all on there. Seaside Suites (new side) Sensimar (old side). There are also room photos and a map of the where the rooms are along with a tipping guide and other useful... More
2
Votes
HolidayGuyUK
July 20, 2018|
AnswerShow all 5 answers
Response from Paulina S | Reviewed this property |
Every week is something different from casino nights to Mexican nights to fire eater shows to a Latino dance classes and shows , huge variety !
1
Vote
Room Tips
"We had a bungalow facing the beach and it was perfect"
Read review
"Room was wonderful..loved the swim up!!!"
Read review
"Swim up room a real bonus as pools are small"
Read review
"Rooms are okay but not as luxurious as we were expecting for a 5 * hotel."
Read review
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