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Hotel Barcelo Maya Beach

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1 room 2 adults 0 children
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Hotel Barcelo Maya Beach
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7,765 Reviews from our TripAdvisor Community

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Showing 4,318: English reviews
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Hamilton, Canada
Reviewed 3 days ago NEWvia mobile

My husband and I stayed at Barcelo 14yrs ago for our honeymoon and returned with our children for a family vacation. We were well aware of the additions to the resort and had a great time, however there were some issues. ROOM: We stayed in the Tulum building on the main floor. The room was basic and clean. The negative...

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Thank Apalla
Reviewed 3 days ago NEWvia mobile

This is by far the worst place i ever stayed. My vacation was bad already when my check in last 2:50 min., that's absolutely ridiculous!!! Nobody knows what they are doing! Extremely disorganized! I felt like the workers were on vacation not us! I was given the wrong room and they only switched two days later; and I had to...

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1Thank Brandelly
Reviewed 4 days ago NEW

The whole resort - staff, amenities, beach, food service was excellent. We came as a larger family group with a wide variety of ages. There was lots of activities for everyone from young kids who went to the Kid' Club, the Mall and Spa for the teens with the free wifi. The pools were great, beach was lovely and always...

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2Thank Susanne F
Syracuse, New York
Reviewed 4 days ago NEW

Room was nice, upgraded to junior suite. It was very loud at night, with linen trucks coming and going several times each night between 1-6am and linen carts rumbling past the room. I asked for a fan to block the noise so I could sleep, but they had none. There was also a squatter who had gained access to the...

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1Thank Sarah M
New York City, New York
Reviewed 5 days ago NEW

From the first lunch buffet we had to to the last day at the resort, I would say it was one of the worst accommodations we've been in a long time! After hearing some mixed reviews of this property, my family and I decided to give it a try. The lunch buffets were by far the worst I've seen, the...

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Thank EYfromNY
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear EYfromNY We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

Reviewed 5 days ago NEWvia mobile

Hi everyone. Will try and make this as brief as possible. Specially those that will be traveling with children. Do you like a quick check in, not 3 hrs.? Do you like to be transferred on your first attempt to reach a manager, not 10 different times? Would you want to stay 8n the room you booked, not one that...

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Thank Robert D
Oakville, Canada
Reviewed 5 days ago NEW

The staff you meet and the service you receive on a vacation can often be the most long-lasting memories of the trip for us. From our arrival to departure at the Barceló Maya Beach to stay in their Colonial resort, we met some great staff who we'd like to recognize. All were responsive, appreciative and very interested in making our...

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2Thank BNandBN-Oakville
Calgary
Reviewed 6 days ago NEWvia mobile

Family trip with 2 children, ages - 6 and 9. Adults, ages - older than spring breakers. Stayed at the Barcelo Maya Caribe for one week Apr 8-15 on a last minute getaway. Literally. We booked Tuesday and left Saturday. We booked with Sunwing vacations and everything went smoothly after I explained that the tv's came out of the ceiling...

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6Thank shanyrooCalgary
Brantford, Canada
Reviewed 1 week ago NEW

The suites at Maya Beach are amazing. It is worth the upgrade. Been there 3 years in a row. The staff taking care of our requests were top notch. Ms Gureriro welcomed our party and provided rock star service. Between the picturesque tropical beach/pool views and great staff service we will definitely be back a forth time. If you are...

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1Thank tleblanc64
Dawson Creek, Canada
Reviewed 1 week ago

This was my third time back to the Barcelo, first Maya Beach, second, Tropical, and this time back to the Maya Beach. I fell madly in love with the beach at this resort the first time I was there, and no other beach that I have travelled to has ever compared. So many spot to relax in, the swaying palm...

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4Thank beachcomberdixie

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $266 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
686 questions
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28 days ago

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Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade, you will not be disappointed”
tleblanc64, 19 Apr 2017 | Read review
“I always prefer the third floor, privacy and a view, and usually quiet.”
beachcomberdixie, 18 Apr 2017 | Read review
“Rooms 2000 and up are quieter”
jorgetS1147TO, 18 Apr 2017 | Read review
“Spend the extra for Premium level. The extras are worth it and the rooms are beautiful and recently totally renovated.”
Caribe-Harlequin46, 16 Apr 2017 | Read review
“The central areas are the Caribe and the Colonial. The Tropical and Maya are further out, but Maya has the prettiest beach.”
963evelyng, 15 Apr 2017 | Read review
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