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Barcelo Maya Caribe

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2,941 Reviews from our TripAdvisor Community

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Showing 1,490: English reviews
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Calgary, Canada
Reviewed yesterday NEW

We just got back from this beautiful resort we were there for a week. March 19-26 2017. We loved it it was clean and it is a new resort and we felt it had a modern flare verses a Mexican flare. The rooms were great we had a king bed which was comfortable. It was very clean, the staff were...

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Thank lilhouseprairie
Chicago, Illinois
Reviewed 3 days ago NEW

After tons of research, my boyfriend and I decided on the Barcelo Maya Caribe. The room's decor was a little outdated but I loved the bathroom! The property is huge and plenty of places to eat. The buffets were good and the restaurants were a little better. Sorry to say my boyfriend and I did have some GI issues our...

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1Thank Brittney D
Richmond Hill, Ontario
Reviewed 3 days ago NEW

Barcelo Maya Caribe We booked our family of 4 over March break from March 18-25 at the Barcelo Maya Caribe. My wife and I were travelling with only two of our three kids, a 15 year old boy and a 12 year old girl. The resort is about 1 hour and 15 minutes from Cancun airport The Barcelo Maya is...

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6Thank TrueNorthRob
Gresham, Oregon
Reviewed 3 days ago NEW

We enjoyed our stay very much plenty to do on the resort plenty of food and drink frendly staff well kept grounds very clean enjoyed the free nightly shows the beach was stunning we will definitely be returning.

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Thank nicholasbreunig
Reviewed 3 days ago NEW

My friend and I stayed here from 3/10 to 3/16 and it was a great resort. Rooms were good sized and kept very clean. The beach and grounds were beautiful, you could tell the workers made significant efforts to keep everything looking clean and nice. The staff was very friendly and accommodating. We thought the food was very good, however...

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1Thank Emily R
Reviewed 4 days ago NEWvia mobile

Leaving the Barcelo Maya Caribe as we speak - we had an amazing time. No complaints (except 4 meals without guacamole - our favorite condiment). Sergio at the Mall Bar was a highlight. So kind, caring and beyond all, exceptional at his job. As our trip came to a close we found ourselves saying "I hope we can come back...

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1Thank Katelyn R
Kingston, Canada
Reviewed 4 days ago NEW

This was our third time at Barcelo. We stayed at the Maya Beach in 2011 and 2012 and the experience back then was great. Now in March 2017, the resort at the Maya Caribe as undergone numerous upgrades. (entrance, the mall, the main bar, the buffet). Check in was a breeze, welcome drink included. The room (5334) was very nice...

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Thank Mike L
Reviewed 6 days ago NEWvia mobile

Surf ride .... it's very funny Samantha I love U you are very funny and my son was happy with a surf lesson 😘😍I love this hotel service is really good end surfe it's only 15$ really cheap for a lot of fun

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Thank Jesse C
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Jesse, Many thanks for your contact, we appreciate that Barcelo Maya Caribe remains one of your favorite options by preferring us once again as your vacations hotel, we are always happy to receive again all of our guests, we are glad you visited us again. We will be pleased to serve you again in the future. Regards,

Lansing, Michigan
Reviewed 1 week ago

Very clean resort, grounds and beaches. Friendly staff. Fine, quite room that was clean and spacious enough. The drink selection was good with bar waits that were not absurd. We are planning to coming back with our family in 2018.

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Thank John B
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Mr. Jhon, Many thanks for your contact, we appreciate that Barcelo Maya Caribe remains one of your favorite options by preferring us once again as your vacations hotel, we are always happy to receive again all of our guests, we are glad you visited us again. We will be pleased to serve you again in the future. Regards,

Ontario, Canada
Reviewed 1 week ago

Overall, this could, and should be a great vacation location if it wasn't for the poor service. I won't go into all the details but anytime we needed 'ANYTHING' the service was horrible (outside of the restaurants). But, a couple of examples: Our 3 rooms were located near the outdoor open theatre; after the evening show finished , the staff...

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Thank CanuckW0rldTraveller
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear CanuckW0rldTraveller: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. The service flaw that you mentioned was shared with our staff involved be sure that all the measure will be taken...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $274 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
334 questions
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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the beach there is a fair bit of walking around the resort”
 of 5 bubbles lilhouseprairie, 28 Mar 2017 | Read review
“Get a ground level rooms close to the pools and ocean. The closest rooms to the pool/ocean are Premium rooms at an extra charge”
 of 5 bubbles TrueNorthRob, 26 Mar 2017 | Read review
“Corner rooms would be highly preferred! Much bigger balcony.”
 of 5 bubbles Andy_From_NB, 20 Mar 2017 | Read review
“5225 very close to everything and very quiet”
 of 5 bubbles allarez68, 16 Mar 2017 | Read review
“Premium Rooms at the Caribe”
 of 5 bubbles my3boys2017, 16 Mar 2017 | Read review
5 of 5