We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Caribe

    Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
    +1 855-229-4157
    Hotel website
    Lowest prices for your stay
    2017-10-29 2017-10-30
     30 people are viewing this hotel
    SAVE US$97
    Traveller (3073)
    Pool & Beach (853)
    Room & Suite (293)
    • Excellent67%
    • Very good21%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “sayil building” (33 reviews)
    “flow rider” (29 reviews)
    “mini golf” (90 reviews)
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Barcelo Maya Caribe
    Special Offer: Off Mode: Up to 35%
    Hotel deals
    Oct 29Oct 30
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 36 deals
    Write a Review
    Reviews (3,473)
    There are newer reviews for Barcelo Maya Caribe
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    11 - 15 of 1,806 reviews

    Reviewed 2 weeks ago via mobile

    From the start the lobby staff behaved in a very rude manner and told us we should get Used to being treated that way, the food and the drinks were beyond awful, the alcohol gave a friend poisoning and I spent the 3 days here...More

    2  Thank Cristobal M
    Response from DirectorBeachCaribe, Gerente at Barcelo Maya CaribeResponded 2 weeks ago

    Dear Cristobal M, Thanks for your comments. Kind regards,

    A TripAdvisor Member
    Reviewed 2 weeks ago via mobile

    We decided to try a Barcelo as we see them at many of our favorite destinations. I agree, the resort is well maintained outside, the beach is beautiful, the pools were clean, and that's about all the good things I have to say. We like...More

    5  Thank A TripAdvisor Member
    Response from DirectorBeachCaribe, Gerente at Barcelo Maya CaribeResponded 2 weeks ago

    Dear guest: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. Kind regards,

    Reviewed 3 weeks ago

    I have been traveling the world and written many reviews, giving my honest experiences so that you may know what to expect. Over the years, my husband and I have been to Barcelo properties from Mexico to Spain, so I feel like I have a...More

    1  Thank txgirl2009
    Response from DirectorBeachCaribe, Gerente at Barcelo Maya CaribeResponded 2 weeks ago

    Dear txgirl2009, Many thanks for your contact and your comments regarding your stay with us, we are glad you still remember your experience at Barceló Maya Caribe. We look forward to hosting you again in the future.

    Reviewed 3 weeks ago

    We did our research, and chose this place based off of reviews. My partner did her own review, because she usually prefers to. However, it was bad enough experience that I wanted to write a separate one to elaborate on the experience and also mention...More

    2  Thank Jessica C
    Response from DirectorBeachCaribe, Gerente at Barcelo Maya CaribeResponded 2 weeks ago

    Dear Jessica C, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your preference, Kind regards

    Reviewed 3 weeks ago via mobile

    Very dissapointed ! I have never left a review for a resort that I have not yet left. We have traveled to all-inclusive resorts for years; this is our 4th time at a tropical resort together as a couple and 7th time for me. Typically,...More

    3  Thank Christa C
    Response from DirectorBeachCaribe, Gerente at Barcelo Maya CaribeResponded 3 weeks ago

    Dear Christa C, We are really sorry about your experience with the transportation, your shuttle service from the airport to the hotel was never scheduled, as informed us Vacaciones Barceló, because you never informed them about your flight timetable. At your confirmation of reservation can...More

    Barcelo Maya Palace
    7,213 reviews
    #6 of 17 hotels in Puerto Aventuras
    Barcelo Maya Colonial
    6,014 reviews
    #5 of 17 hotels in Puerto Aventuras
    Barcelo Maya Tropical
    4,782 reviews
    #7 of 17 hotels in Puerto Aventuras
    Barcelo Maya Beach
    8,522 reviews
    #11 of 17 hotels in Puerto Aventuras
    • Top amenities
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$182 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Puerto Aventuras
    • #10 Spa Hotel in Puerto Aventuras
    • #10 Luxury Hotel in Puerto Aventuras
    • #10 Family Hotel in Puerto Aventuras
    • #11 Top resorts Hotel in Puerto Aventuras
    • #11 On the Beach Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Barcelo, Travelocity, Orbitz, Cheap Tickets, Hotwire, TripOnline SA, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Barcelo Maya Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Caribe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Caribe Beach ,
    • Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (3073)
    Pool & Beach (853)
    Room & Suite (293)
    Dining (238)
    Hotel & Grounds (1806)
    Family and Play Areas (99)
    Bathroom (28)
    Business Centre & Event Rooms (12)
    Sponsored by:
    Barcelo Maya Tropical
    4,782 reviews
    .39 km away
    Barcelo Maya Colonial
    6,014 reviews
    .31 km away
    Barcelo Maya Palace
    7,213 reviews
    .30 km away
    Barcelo Maya Beach
    8,522 reviews
    .13 km away
    Nearby Restaurants
    Rauxa Restaurant & Show
    208 reviews
    1.85 km away
    Jessie Gelato
    346 reviews
    2.34 km away
    Royal Grill
    99 reviews
    1.99 km away
    La Playa Xpu Ha Restaurant & Beach Club
    489 reviews
    2.32 km away
    Nearby Attractions
    Dolphinaris Barcelo
    760 reviews
    .48 km away
    Cenote Jardin del Eden
    285 reviews
    1.23 km away
    Dressel Divers
    406 reviews
    .54 km away
    Divers UnderGround
    63 reviews
    .38 km away
    Ask a question
    Questions & Answers
    Kendra L
    1 October 2017|
    AnswerShow all 2 answers
    Response from Wi- F | Reviewed this property |
    Yep! From closest to the palace to the farthest. Tropical, Colonial, Caribe, Beach. :) Hope this helps!
    Angelina B
    29 September 2017|
    Response from JBLB | Reviewed this property |
    No, I've lived exclusively in Canada. Why?
    22 September 2017|
    AnswerShow all 5 answers
    Response from AllAmericanBrat | Reviewed this property |
    Allow 1 hour for this ride. We booked with USA Transfers (rated #1 on TripAdvisor) and the cost was $120 roundtrip for a beautiful private car, no stopping to pick up/drop off others which can really cut into your first/last... More
    Room Tips
    "The room fridge didn't get very cold so grab your ice bucket to keep your beer cold"
    Read review
    "Upper level rooms are quieter but 1st floor rooms have access to the grounds/gardens."
    Read review
    "The swim up rooms are definitely worth the extra cost. You will not regret booking these rooms"
    Read review
    "The standard rooms were Good..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing