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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,436 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,847: English reviews
Champaign-Urbana, Illinois
Reviewed 11 August 2015

This resort is great for family. My sister and I just got home from almost a week at this resort. The food was great the staff was polite and fun! There was a lot of sea weed in the ocean but the staff worked around the clock to remove as much as they could on a daily basis.

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Helpful?
3Thank kayla e
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear kayla e, Thank you for your recent stay with us. We greatly appreciate the time you took to write a review following your visit with us at Dreams Puerto Aventuras. We will share your feedback with the operations staff. We are glad you enjoy of our services, about the seaweed situation we remain working very hard regarding the unforeseen...

North Las Vegas, Nevada
Reviewed 10 August 2015

This was my first experience with a resort and staying for an extended period of time in Mexico. I thought the resort was a amazing, and the food was very good. I especially liked the Sea Side Grill and Oceana. While I understand they are going for very high quality dishes and presentation, I would have liked a "normal" garden...

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Helpful?
Thank John R
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. It is...

Alnwick, United Kingdom
Reviewed 10 August 2015

Absolutely fabulous. For anyone travelling with children - be prepared to not see them very much. My stepson and his wife visiting with the children and they were begging to go to the kids club. It's not all about putting them in front of a games console or watching movies, they have camp outs on the beach, lots of wildlife...

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1Thank LizzieAB
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear LizzieAB, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We are pleased to know you have enjoyed our staffs’ exceptional service....

Ventura, California
Reviewed 9 August 2015

I felt like the staff were more concerned about getting people to attend their sales presentation rather than providing real genuine service to guest. I am a preferred club member and was approach so many times to attend a presentation but once they found out that you are already a member, nobody wants to talk to you anymore. Never once...

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1Thank 543tcat
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to write this review regarding your recent stay here with us. As professionals in the service industry we know that our guests feedback is very valuable, and the key to allow the constant improvement in order to reach an enduring high quality level in services. All of your...

Virginia
Reviewed 8 August 2015

We recently stayed at this resort and had a pleasant experience. Overall, no significant complaints, but were we to return to Riviera Maya, we would definitely opt to try another resort. The resort appeared to be operating at full capacity and it was felt at the family pool, where it was impossible to secure a chair. Many families are in...

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1Thank dewhee32
Basingstoke, United Kingdom
Reviewed 8 August 2015

Have just returned from14 nights at Dreams and sadly we were disappointed with the resort. Firstly we are not a family that is hard to please. There are some good points about this hotel firstly the rooms Clean, Fantastic shower, brilliant air conditioning, daily maid service, hair dryer and iron. We had two double wardrobes with enough storage space (although...

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5Thank Hedgie68
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to write this review regarding your recent stay here with us. As professionals in the service industry we know that our guests feedback is very valuable, and the key to allow the constant improvement in order to reach an enduring high quality level in services. All of your...

Reviewed 7 August 2015 via mobile

My family of 5 visited Dreams Puerto Aventuras with another family of 5 July 1-8, 2015. We had an amazing time. We booked trip through CLASSIC VACATIONS (Gail Woloz). Below I've listed some pros and cons of the hotel and experience. Pros: -Accommodating families of 5 was awesome! -Food and service was always an A+, we were very impressed. Especially...

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3Thank Jasonrummy
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. We are...

London, United Kingdom
Reviewed 6 August 2015

We were initially unsure on this hotel after our travel agent had booked this hotel for us. However we were pleasantly surprised with this resort, the hotel itself and rooms were very clean. It is perfect if you are travelling with children, I wouldn't recommend this for couples seeking a romantic holiday. The restaurants lacked a little in choice if...

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3Thank Ashok L
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you enjoy your vacation with us and we are extremely sorry to hear that our facilities did not meet with your full approval. All guest feedback, both positive and negative, allows us the opportunity to...

Mexico City, Mexico
Reviewed 5 August 2015

This is a small resort, recommended to family with kids, for single and young people please choose other option, this is not the type hotel for you. The food is average, not badd, but its not a dream. Pool to noisy and a lot of people. There is a litthel bar/disco and it closes early. The good thing is the...

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Helpful?
2Thank Karytraveller
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, On behalf of Dreams Puerto Aventuras Management and Staff we want to thank you for taking the time to share your overview on your stay with us. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. Thank you for adding positive comments of your experience...

Ocala, Florida
Reviewed 5 August 2015

Our daughter was getting married and wanted a destination wedding. They chose this location and we were very happy they did. The service was excellent everywhere...room service, housekeeping, and wait staff including the bartenders. Excellent can be described as very friendly and helpful. Every place was very clean and well kept including the pools. The only complaint is the adult...

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Helpful?
1Thank ken344
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We are pleased to know you have enjoyed our staffs’ exceptional service specially room service, housekeeping, and wait staff including the bartenders. We apologize If you feel our adults pool is difficult to enter for older guests and disabled, we actually...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $271 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
433 questions
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Montreal, Quebec

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the 5th floor or higher have amazing views.”
MeredithH497, 21 Apr 2017 | Read review
“Great hotel and fantastic room service. Good was great.”
715mercys, 19 Apr 2017 | Read review
“ocean view is also pool view which is loud”
dilyamatus, 10 Apr 2017 | Read review
“Beautiful ocean view!! Also great rooms with views of the dolphins!!”
rhondap256, 9 Apr 2017 | Read review
“518 😍 The honeymoon suite. This view was panoramic! The jacuzzi is situated on the porch overlooking the blue waters of the resort. The room is updated and the bathroom is HUGE!! ”
546brittneyh, 9 Apr 2017 | Read review
5 of 5