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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,235 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,668: English reviews
Manitoba Canada
Reviewed 21 February 2015

We will return We have just come home from spending 12 wonderful days at Dreams Puerto Aventuras. This resort exceeded our expectations and we are already discussing with our children and grandchildren that this resort should be our next family vacation. A really great perk at this resort is that there are no wrist bands, no towel cards, no restrictions...

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Helpful?
6Thank MiniBrandon
DreamsPAventuras, Executive assitant to General Manager at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal with you it is...

NY
Reviewed 19 February 2015

After a lot of research we decided on this hotel for our families first trip to Mexico. We made a good choice. Although it's a long drive from the airport (I would highly recommend a private shuttle so you don't have to stop and drop other people off on your way-it took forever from airport due to multiple stops) it...

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Helpful?
2Thank OntTraveler29
DreamsPAventuras, Executive assistant to General Manager at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for your amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal with you it...

Des Moines, Iowa
Reviewed 19 February 2015

We have now stayed at 4 different resorts under the Amstar resorts, 3 Dreams and one Secrets. All have been fantastic and it seems that their attention to detail and striving to provide a truly wonderful experience only seems to be getting better. This location was fantastic for our family of 5--a 9,7 and18 month old. The Explorers Club continues...

Review collected in partnership with this hotel
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Helpful?
1Thank ZacharyP15
DreamsPAventuras, Executive assistant to General Manager at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal with you it is...

Montana
Reviewed 19 February 2015

Just spent a great week at this resort with three other couples. Lots to do and the resort staff made planning off resort activities a "DREAM". Great dive shop (PRO DIVE)on site that completely satisfied our divers and snorklers. Beach area was small but nice. Reef right out front for good snorkling and sighting of fish, octopus and other not...

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Helpful?
3Thank JLR441
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Thank you for sharing with us your Dreams Puerto Aventuras experience. It is good to know your overall experience was good while you enjoyed the beautiful facilities, entertainment, food and service as a total satisfaction is our goal. We appreciate your recommendation to future visitors to stay at Dreams Puerto Aventuras We will be waiting for your return....

Mankato, Minnesota
Reviewed 19 February 2015

I've stayed at other resorts and dreams Puerto Aventuras was by far the best! Everything was always clean and presentable. The staff were so helpful and willing to tend to our every need. I will definitely return and will recommend Dreams to all of my friends. Thank you so much for an unforgettable trip!

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Helpful?
2Thank Paul F
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We appreciate you taking the time to share your comments with us here on Tripadvisor. It was a pleasure to have had you all here . Our most important interest is to satisfy every guest need and surpass their expectations. We are happy to read that during your stay you enjoyed the service provided by our team, your...

Teeswater, Canada
Reviewed 18 February 2015

Great Resort!! Had A Great Time!! Food Was great, Friendly ppl, adult pool was nice in the afternoon(Morning not so much sun) But the beach side with the other pool was sunny all day long. Great Place!

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Helpful?
2Thank ashley080388
Management response:

Dear guest, We are pleased to read that your overall experience at Dreams Puerto Aventuras was completely satisfactory and you had the opportunity to enjoy our facilities and the attentiveness of our staff and variety food. Thank your for your value comment. We hope to host you once again in a near future Liliana Villagómez E-Concierge & Social Media Coordinator...

London, United Kingdom
Reviewed 18 February 2015

What a place - perfect for families, couples and all travellers. Great service, great food, and a perfect setting. For scuba divers, the on site centre (ProDive Mexico) is one of the best in the area, and the cenotes are about a 5 minute drive away. We loved it here, and the al a carte dining was the icing on...

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Helpful?
2Thank TheScubaPlace
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, First of all thank you for sharing your experience at Dreams Puerto Aventuras It is a pleasure for us to read that you and your family enjoyed our facilities, the different restaurants, the surrounding landscape and the most important that all of you had a fantastic time in our property. We hope to have the opportunity to host...

Victoria, Canada
Reviewed 17 February 2015

Mid trip, having a nice relaxing time here with my 90 yo father in law, his girlfriend and her son and wife, Jaime the piano man is fantastic, plays the standards and all the favourites a must if you visit. Look for him on Tuesday and Saturday after 9:00 pm in the lobby.

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Helpful?
2Thank Gary S
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear value guest: We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Jaime will be notified about his magnificent service and how you consider his music , we are certain he will receive your comment very motivating and will encourage him to keep with him caring touch with our upcoming guests. Reviews like...

Steinbach, Canada
Reviewed 17 February 2015

Pros Beach- Calm water, great for out small children. Always plenty of beach chairs, clear water, cleaned sand. Perfect Pool- Lots of activities at the pool, good view of the ocean from everywhere at the resort. Beds- I have been to 7 different all inclusive resorts all 4*-5* and the beds here were easily the absolute most comfortable. Food- Food...

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Helpful?
3Thank CarlosSanSelenos
Management response:

Dear valued guest, First of all thank you so much for taking the time and share your recent experience at Dreams Puerto Aventuras, we truly appreciate this . Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal...

Reviewed 17 February 2015

Apple Vacations helped us book this trip and walked me through the whole process. It was seamless and flawless. We left Maryland early in the morning and were eating beachfront by 2pm. Heaven sent to me. I grew up near the coast and feel at peace near the water. I felt like I never wanted to leave. We were picked...

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Helpful?
2Thank Charlotte L
DreamsPAventuras, Executive assistant to General Manager at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, First of all thank you so muchfor taking the time and share your recent experience at Dreams Puerto Aventuras, we truly appreciate this . Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $291 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
384 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden room - we had iguanas sun bathing really close to us, it was amazing!”
 of 5 bubbles 496danielw, 20 Feb 2017 | Read review
“Ask for a dolphin or ocean view room.”
 of 5 bubbles stephaniew248, 19 Feb 2017 | Read review
“Dolphin view rooms if you have kids”
 of 5 bubbles HeartMexico, 19 Feb 2017 | Read review
“Ocean views are beautiful but also face the pool and can be noisy at all hours.”
 of 5 bubbles ReneeR220, 17 Feb 2017 | Read review
“Plan accordingly if you want to order Room Service... they say 30-35 minutes when it was closer to 45-60 mins ”
 of 5 bubbles johannasU2600WN, 17 Feb 2017 | Read review
5 of 5