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    Dreams Puerto Aventuras Resort & Spa

    Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico
    011 52 81 4162 3458
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    2017-12-24 2017-12-25
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    US$437
    US$335
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    Traveller (4073)
    Pool & Beach (1149)
    Room & Suite (883)
    Overview
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “seaside grill” (479 reviews)
    “world cafe” (337 reviews)
    “el patio” (327 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Dreams Puerto Aventuras Resort & Spa
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,817)
    There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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    1,511 - 1,515 of 4,111 reviews

    Reviewed 27 September 2015

    Staff was amazing! Well basically everything at the hotel was fabulous. The lady who cleaned our rooms made us different figures out of towels every single day. The only reason it doesn't get 5 stars at least for me is the beach. The beach is...More

    6  Thank Raeanne Y
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 3 October 2015

    Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope...More

    Reviewed 24 September 2015 via mobile

    At the end of my first week...another to go. Will give in pros and cons... PRO - Rooms - big and great comfy bed. Staff - cheerful and friendly..always asking how they can help Clean - the place is spotless inside and out there is...More

    6  Thank craig m
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 5 October 2015

    Dear valued guest, Thank you for taking the time and share with all the Tripadvisor community your recent stay with us. We apologize for not having exceeded your expectations in every aspect of your stay here with us. Please rest assured that your comments have...More

    Reviewed 24 September 2015

    Beware of the pictures in this listing as they show the hotel in a 'new state' its not like that now! The staff was rude and aggressive - anything to get you to attend a seminar & "free breakfast" all to push a timeshare seminar....More

    7  Thank CeePrice
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 5 October 2015

    Dear Guest, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that our facilities did not meet with...More

    Reviewed 21 September 2015 via mobile

    The hotel staff were all very friendly and the service great! Upon arrival we were greeted with chilled towels and welcome drinks; check in ran smoothly. Our room faced directly onto the children's pool but the noise from this at night was minimal; however the...More

    2  Thank angela C
    Management response:Responded 3 October 2015

    Dear Guest, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that our facilities did not meet with...More

    Reviewed 19 September 2015 via mobile

    The hotel staff are excellent and made our holiday with great service. The hotel however, is getting a bit tatty and in need of some improvement. The sun parasols have huge sections missing in the thatch and furniture is falling apart. The beach is clean...More

    5  Thank Martin P
    Response from DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & SpaResponded 3 October 2015

    Dear Guest, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that our facilities did not meet with...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$216 - US$597 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Puerto Aventuras
    • #7 Family Hotel in Puerto Aventuras
    • #8 Spa Hotel in Puerto Aventuras
    • #8 Luxury Hotel in Puerto Aventuras
    • #9 On the Beach Hotel in Puerto Aventuras
    • #9 Top resorts Hotel in Puerto Aventuras
    • #10 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Dreams Puerto Aventuras Hotel Puerto Aventuras ,
    • Dreams Hotel Puerto Aventuras ,
    • Dreams Resort Puerto Aventuras ,
    • Sunscape Puerto Aventuras Riviera ,
    • Sunscape Puerto Adventuras ,
    • Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4073)
    Pool & Beach (1149)
    Room & Suite (883)
    Dining (500)
    Hotel & Grounds (1967)
    Family and Play Areas (86)
    Bathroom (59)
    Business Centre & Event Rooms (27)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 17 hotels in Puerto Aventuras
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    Ask a question
    Questions & Answers
    bobfootr
    10 December 2017|
    AnswerShow all 3 answers
    Response from kandimb1027 | Reviewed this property |
    I believe you would still enjoy your time. I also enjoy kids but was worried about the same thing. There is always the adult pool to be able to escape durning the day. Not sure about evening though, didn’t seem like there... More
    0
    Votes
    Casie C
    4 December 2017|
    AnswerShow all 2 answers
    Response from Jayne068 | Reviewed this property |
    My kids did it - they loved it and much longer time with the animals than previously in Florida . Agree hard to get good pics yourself so be prepared to get the official pics too . You get them digitally instantly once paid... More
    0
    Votes
    therealhjd
    30 November 2017|
    AnswerShow all 4 answers
    Response from kandimb1027 | Reviewed this property |
    They had snorkeling, catamaran ride, and Volleyball. A game room with a pool table. Feel like the staff does well doing activities durning the day to keep. Hope this is helpful.
    0
    Votes
    Room Tips
    "Rooms near the lobby can be noisy in the morning if you want to sleep in late."
    Read review
    "Stay away from the 2nd floor, this is on the same floor as the Night entertainment and gets very loud. Ground..."
    Read review
    "beautiful sunsets with ocean view rooms (6th floor for sure)"
    Read review
    "If you are looking for peace & quite ask for a room on the side of the adult pool"
    Read review
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