Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travellers like you.
Adoratorio, ruinas Chac-hal-al (2.2 km), located nearby, makes Barcelo Maya Colonial Hotel a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.
The rooms offer a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as paid wifi is available, allowing you to rest and refresh with ease.
Barcelo Maya Colonial features a concierge and room service. In addition, as a valued Barcelo Maya guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Puerto Aventuras has plenty of Mexican restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and The Pub, which are serving up some great dishes.
Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.
Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.
Great experience at the Tokyo Restaurant . Thanks to Jose Duarte and Carla fir this great family might. The food was well prepared and Jose was great. I suggest families from all over the world to try this restaurant when visiting Barcelo Riviera Maya.
This is one of the best experiences in Riviera Maya. There is a lot to do without ever leaving the resort and the staff takes care of all of your tours and information. The people at the booths in the market are a bit pushy since they aren't getting any business, be prepared to stand your ground - but the resort gift shop has everything you need at a fair price. I also like the guys selling jewelry on the beach. I will be back!
Every year me and my son go to Mexico for a long time, at this time it was 8 weeks in 5 different hotels, this one was last week and worst!!!Rude staff, terrible service, nobody cares about you!! I do not know whats going on here, we have been to amazing places, i do not know what is depends on , probably from the administration. Room was very old and damp , i should to change sheets every day myself on two beds, because it was faster than i ask someone to do it. when i ask to bring me sheets it could take 1,5 hours, one time i was waiting till 12.30 midnight and still did not get what i need, staff very poor in english, even at the reception...whatever you ask, you have to wait long time or they just forget about you in generally!!...i asked dehumidifier, they did not have it, all hotel where i was had this, supervisor promised to change room , but offered 2 rooms even worse than i had, and finally forgot about me, i was not surprised, this is normal for this hotel......last two years i was in Barcelo Maya Palace it was very good, and this is the same chain of hotels, i do not understand whats going on at Barcelo Maya Colonial, why its so bad????…
From check in to check out it was constant problems. When we arrived there were 2 staff checking in guests. We were next to be waited on. It took us approximately an hour just to check in. When we arrived to our room there was not a remote for the tv. My spouse when to ask about a remote and look for something to eat. (No map or guidance was given to us.) Maintenance came with a remote that didn't work for the tv. He said he would be back and never came. My spouse calls and says restaurants were closed. I found a room service menu. Room service is 24/7. I called (11 pm) and was put on hold. They never answered. The next morning I tested the safe. It locked but would not open again. So we went to breakfast at the buffet. Most of the food was cold. Next we headed over to Guest Services. The lady didn't speak English. Luckily my spouse is Mexican and was able to come talk to her and let her know what was going on. She took our information and then was trying to pressure my spouse to buy into their vacation club. Since the sit down restaurants required reservations I sat down with a worker that speaks English and proceeded to make reservations. We spent 4 nights so I was trying to make reservations for 2 nights. I was told there would be a $20 fee if I wanted more than one restaurant. I told her no and moved on. (finally a remote arrived) We went to the pool no drink menu. We don't drink very often at all. But while on vacation I thought I would have some fruity cocktails. Upon arriving back to our room after dinner we could not get in. It took us approx 20 minutes to get it. (There are no service phones located in the hotel.) Day 3 housekeeping came took all the used towels and didn't replace them. So we didn't have a hand towel to use after washing our hands. We were not provided wash clothes at all. Once again after dinner we couldn't get into our room. We asked another guest to call the front desk for us. Which she did. But no one showed up. My spouse had to go locate an employee. They came and let us in and then called maintenance to change battery in door. (I spoke with another guest who had the same problem.) And witnessed another guest on our floor having the same problem). Day 4 was fine. This is the night we had at the steak house. Our steaks were very thin but it was cooked properly. Check out was fairly quick. Most of the staff was rude. I was barely talked to by the staff. And there was a constant sewer smell. In the room and on the grounds. The restroom at the pool restaurant was the worst.…
It was a lot of fun. The resort entertainment team was really great, specifically, Eduardo Jonathan Jose and Ivan. The dessert was so good. Lots of facilities for all different kind of activities water and non water.