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Barcelo Maya Colonial

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Traveller (6070)
Pool & Beach (1725)
Dining (514)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“jalisco building”(104 reviews)
“seafood”(300 reviews)
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What's included
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Offers from Barcelo Maya Colonial
Special Offer: 30% off
Hotel deals
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Location and contact
Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Hotel website
32.5 km to Cozumel Airport
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,065)
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3,871 results
Traveller rating
2,125
1,108
372
169
97
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2,125
1,108
372
169
97
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All reviewsjalisco buildingseafooda la carte restaurantsmini golfair transatother resortsgreat resortplaya del carmenjapanese restauranttropical poolbowling alleysanta fekids water parkbarcelo mayapalm treesfamily vacationkids club
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1 - 5 of 3,871 reviews
Reviewed today via mobile

Everything was excellent, service, food, entertainment and i want say especially thanks to Gisel Moreno, she was perfect in her service! We'll definitely be back. The beach is good but as we were explained that there wasots of seeweed is because of aome natural movement....More

Thank Nick_b52
Hotel's Favourite
Reviewed May 25, 2018 via mobile

Came back to the Barceló Maya Colonial after 10 years and was pleasantly surprised with the service, cleanliness, upkeep and improvements this resort has. The beaches are very nice, with a little bit of rocks here and there but as beautiful as the Mayan Riviera...More

4  Thank yourugua
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded May 27, 2018

Dear Yourugua: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your...More

Reviewed yesterday

We just came back from our Mexican vacation. We have been going to Barceló Maya Grand Resort over the last 12 years consecutively. We love staying at the Colonial because it feels so authentic Mexican but any one of the hotels in the resort is...More

1  Thank desiluproductions
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded today

Dear Guest: Firstly we would like to thank you for choosing our Barceló Maya Colonial hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting...More

Reviewed 2 days ago

Absolutely loved this place! Very clean, family oriented, safe and so nice! It was perfect and I loved the plaza mercado! The staff were very organized, attentive and helpful. The beach was incredible and the rooms were very clean on a daily basis! Coming back...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank raquelita16
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded yesterday

Dear Raquelita16: Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The...More

Reviewed 2 days ago

Reception is the worst checking should not take more than 10 to 15 minutes I was there for an hour to checking... worst service I encounter in my life. People traveling with children front desk should make a exception and try to give the room...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank ariamc2017
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded yesterday

Dear, ariamc2017 First of all, I would like to say thank you. I really appreciate your visit and the time you took to share your impression about your stay, Barceló Maya Colonial is committed to providing our guests with the highest quality services and facilities,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$195 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$195 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (6070)
Pool & Beach (1725)
Dining (514)
Room & Suite (506)
Family and Play Areas (147)
Amenities (129)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Philip D
July 21, 2018|
Answer
Response from ariamc2017 | Reviewed this property |
Hi philip, Hope all is well they have international but they are very limited. They have more local brand. The hotel pool are nice and large that's a plus. Now about the negative don't expect your room before 3pm these... More
0
Votes
galinav
July 17, 2018|
AnswerShow all 4 answers
Response from ssantos4 | Reviewed this property |
Hello traveller! I would definitely book the seafood restaurant and the steak house. The Japanese is good too especially because it’s enteraining (book the tepanyaki not the a la carte table). Skip the Spanish... More
0
Votes
Room Tips
"For quiet/convenience, choose Jalisco building (further from theatre) and try for room near pools - very long..."
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"In my opinion, there is not a bad seat in the house"
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"Request an area such as close to the pool, away from the pool, etc when checking in."
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"Premium ocean front junior suite !!"
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