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Barcelo Maya Colonial

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5,188 Reviews from our TripAdvisor Community

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Winnipeg
Reviewed yesterday NEW

We had many fun times with activities coordinated and organized by a great and caring person in the name of Nashielly Quintera. She was always getting us to participate in shuffleboard, bean bag toss and bocci ball as well as aqua exercising. Nash was very friendly and we very much enjoyed her getting us involved.

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Helpful?
Thank Gus G
Ottawa, Canada
Reviewed yesterday NEW

This was my 4th time to Mayan Riviera and 2nd time brining the kids (11 and 14). I'm comparing this to the other resorts I've stayed at which are Paradisus, Grand Sunset Princess, and Moon Palace. This year I was looking for a resort that had a nice beach, good snorkelling, and a more tropical outdoor feel to it. Barcelo...

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Thank BWhite27
Whitby, Canada
Reviewed 2 days ago NEW

My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised Beautiful beach good food

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Thank jodibergeron
Reviewed 2 days ago NEW

Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And...

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Helpful?
Thank Richard P
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Victoria, Canada
Reviewed 3 days ago NEW

We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.

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1Thank JohnJ1959
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Port Coquitlam, Canada
Reviewed 3 days ago NEWvia mobile

Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!

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1Thank Rettey
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Rettey, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. We look forward to seeing you on your next vacation. Best regards, La Gerencia...

Winnipeg, Canada
Reviewed 3 days ago NEW

We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly,...

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Thank shdae2017
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

Reviewed 4 days ago NEWvia mobile

My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a...

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2Thank Rhonda H
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Rhonda, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously...

Calgary
Reviewed 4 days ago NEW

The Kids Club is Amazing! Sarah, Zula, Alma and Larissa are excellent with the kids and make everything fun for them. They play games inside and outside, in the pools. They take the kids to the Pirate Water Slide Park and to the Spa, just to name a few fun things. Every day is something new. The kids really like...

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1Thank Timothy G
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Timothy, We first would like to thank you for making our Barceló Maya Colonial your preferred choice for your holidays in February , it is always a pleasure to welcome back our most loyal guests year after year. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that...

Reviewed 5 days ago NEW

Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than...

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Helpful?
1Thank Emily N
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Emily, Thank you for sharing a review of Barceló Maya Colonial. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $301 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
509 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very much enjoyed our stay.”
 of 5 bubbles 154GusG, 24 Feb 2017 | Read review
“Prestige Premium rooms are right near the beach/pools”
 of 5 bubbles emilyn79, 20 Feb 2017 | Read review
“Stay on 1st floor with nice patio, garden, lawn chairs, table & chairs and beautiful view.”
 of 5 bubbles madywahl, 19 Feb 2017 | Read review
“Handicapped, bottom floor, garden view, very large, room 6451”
 of 5 bubbles 147lois123, 19 Feb 2017 | Read review
“Veracruz second floor quiet and convenient location.”
 of 5 bubbles GerriG_12, 19 Feb 2017 | Read review
5 of 5