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    Barcelo Maya Colonial

    Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
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    Best prices for your stay
    2017-07-30 2017-07-31
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    US$261
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    Traveller (5209)
    Pool & Beach (1552)
    Dining (435)
    Barcelo Maya Palace
    6,501 reviews
    #6 of 17 hotels in Puerto Aventuras
     
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    Barcelo Maya Caribe
    3,303 reviews
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    Overview
    • Excellent66%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Barcelo Maya Colonial
    Special Offer: Join my Barceló
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    Barcelo Maya Palace
    6,501 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,494 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Beach
    8,283 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,303 reviews
    #12 of 17 hotels in Puerto Aventuras
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,722)
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    1 - 5 of 3,127 reviews

    Reviewed yesterday

    Really nice resort Hotel very clean Was very unhappy with customer service Checking in was a nightmare Over 1hour waiting in line to just check in Front desk employees very slow and not very friendly Pool bar (near our room ) was filled with kids...More

    Thank lindathackston
    Reviewed 2 days ago via mobile

    We're here now. I'm not a big drinker. We're premium level. The drinks taste very bad. We've tried a bunch of bars. Tropical is better than others. There must be an odd sweetener or something in them. It's sad to be in a tropical place...More

    1  Thank Shellbelleandboys
    Reviewed 2 days ago via mobile

    Great stay at the Barcelona Maya Colonial! The on-site Amstar rep who supports vacationers from CheapCaribbean.com and Apple vacations, Fernando Garcia, went above and beyond in ensuring all our needs were met. Had a few small discrepancies with our room that we mentioned to Fernando...More

    Thank Pat B
    Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded yesterday

    Dear Pat: We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

    Reviewed 3 days ago

    Our group reservation was made many months in advance to secure rooms in the Barcelo Maya Colonial which is close to the kid’s area. Upon arrival we are sent to Tropical Beach which was as far away as possible. I had requested adjoining rooms for...More

    Thank jthorson245
    Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 2 days ago

    Dear jthorson245: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. The service flaw that you mentioned...More

    Reviewed 3 days ago

    Checking in and out of this place was an absolute disaster. I have never spent so much time sitting and waiting and standing and waiting, and then sitting and waiting some more. They gave us a sort of a "coupon" for a massage they tried...More

    Review collected in partnership with this hotel
    Thank jenj48
    Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 2 days ago

    Dear Jenj48: Firstly, we want to thank you for staying at Barceló Maya Colonial. Secondly, we also want to thank you for your significant comment which is very important for us to improve our amenities. Thirdly, we also want to apologize for any inconvenience that...More

    Barcelo Maya Palace
    6,501 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,494 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Beach
    8,283 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,303 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$190 - US$482 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Puerto Aventuras
    • #3 Romantic Hotel in Puerto Aventuras
    • #3 Family Hotel in Puerto Aventuras
    • #4 Luxury Hotel in Puerto Aventuras
    • #4 Top resorts Hotel in Puerto Aventuras
    • #4 On the Beach Hotel in Puerto Aventuras
    • #5 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, Cheap Tickets, Orbitz, Hotels.com, Booking.com, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Barcelo Maya Colonial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Colonial Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Colonial ,
    • Barcelo Maya Colonial Beach Resort ,
    • Barcelo Maya Caribe & Beach Resort ,
    • Barcelo Maya Tropical & Colonial Beach ,
    • Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (5209)
    Pool & Beach (1552)
    Dining (435)
    Room & Suite (428)
    Hotel & Grounds (2878)
    Family and Play Areas (133)
    Bathroom (49)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
    Barcelo Maya Beach
    8,283 reviews
    .44 km away
     
    Barcelo Maya Caribe
    3,303 reviews
    .31 km away
     
    Hotel Esencia
    249 reviews
    1.68 km away
     
    LM by Inmense
    242 reviews
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    Nearby Restaurants
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    Cafe Ole
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Seavitamin
    18 July 2017|
    Answer Show all 4 answers
    Response from rnmn528 |
    All inclusives are not for everyone, but we love them, and this had been one of the best. No charges for food, drinks (except for top shelf if you are not Premium Level or Palace guests), theater, disco, watching the... More
    1
    Vote
    Nasstyshka
    13 July 2017|
    Answer
    Response from rnmn528 |
    Only the Caribe section has the swim-out rooms with small pools that are separate for each ground floor room and are in the Premium category closest to the ocean and larger pools. The Colonial has Premium rooms that are... More
    1
    Vote
    Megan M
    12 July 2017|
    Answer
    Response from ililen2017 | Reviewed this property |
    I was in 6607 right infront of the pool....and beach.... so, any room that starts with 66.... would be ideal.... however, those are premium level rooms.... little more expensive but with additional features...
    0
    Votes
    Room Tips
    "Ground level rooms have no privacy Stay away from close proximity to theatre"
    Read review
    "This resort is massive. Beach is at the far end of property -it is a better area for adults. Colonial is..."
    Read review
    "Wish the room service menu was larger"
    Read review
    "I heard too many bad room stories, so I don't have a tip."
    Read review
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