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Barcelo Maya Colonial

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Traveller (5955)
Pool & Beach (1691)
Room & Suite (499)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“jalisco building”(104 reviews)
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“beautiful resort”(158 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Maya Colonial
Special Offer: Up to 30% summer discount
Hotel deals
Offers from Barcelo Maya Colonial
Special Offer: Up to 30% summer discount
Hotel deals
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,935)
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Traveller rating
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1,098
356
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2,088
1,098
356
164
92
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1,411 - 1,415 of 3,798 reviews
Reviewed June 18, 2016

Brenda Silva and Sidney Meñdez has been most helpful during our vacation! The customer service and rapport with us has been 5 STARS! The warmest welcome and stress free environment will definitely have us come back on our next trip to Barcelo Maya Colonial, Riviera...More

Thank milestone_00
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded June 19, 2016

Dear milestone_00 Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

Reviewed June 17, 2016

Let me open with some vernacular ... no one tokes in Mexico, especially at an all inclusive. But if anyone deserves a tip for their smiles and hospitality, the staff here does. Amenities get you to 4 stars in my opinion, SERVICE will push you...More

2  Thank bryonmascher
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded June 20, 2016

Dear bryonmascher Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

Reviewed June 17, 2016

We were greeted by exceptional staff throughout our stay. Carlos Ortiz was very attentive at the buffet; he made us feel welcome and made sure all of our needs and wants were met. Esuv Correa R at the omelet station was very friendly to us.More

1  Thank CansecoKISS
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded June 20, 2016

Dear CansecoKISS, On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you...More

Reviewed June 17, 2016

Overall a great trip was had by our family of four from PA. The highlights really revolve around the people and employees that we met on our stay. We stayed in the Colonial section, but found ourselves drawn to the Tropical pool thru our stay....More

Thank tdshreck
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded June 23, 2016

Dear tdshreck: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

Reviewed June 17, 2016 via mobile

Thank you to club premium service, room service , chefs, waiters And a special thanks to Gil Camel, our bellboy that took us under his wing and navigated us around this beautiful, sun and fun filled area of Mexico! We have had a great time...More

Thank Jeannie J
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded June 23, 2016

Dear Jeannie: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$197 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$197 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (5955)
Pool & Beach (1691)
Room & Suite (499)
Dining (498)
Family and Play Areas (145)
Amenities (129)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Gillian T
June 13, 2018|
Answer
Response from Doug D |
Yes they do, just ask when checking in or when you book through your agent will not be a problem getting a crib at this family oriented hotel
0
Votes
bluegray321
June 11, 2018|
AnswerShow all 3 answers
Response from Dasha M | Reviewed this property |
I don't know the answer, but a simple phone call should give you true answer.
0
Votes
Room Tips
"There ocean view rooms but they are mostly rooms located next to the pool. They also offer rooms with private..."
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"Anything near the theatres will be a bit noisy until around 11 pm."
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"Bring lost of cash to tip the staff if you expect any type of service :-("
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"Avoid rooms next to the staff service areas as they start early."
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