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Barcelo Maya Colonial

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Traveller (5802)
Pool & Beach (1647)
Room & Suite (496)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“jalisco building”(103 reviews)
“seafood”(275 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,715)
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3,671 results
Traveller rating
2,010
1,069
342
161
89
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2,010
1,069
342
161
89
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1,471 - 1,475 of 3,671 reviews
Reviewed 30 March 2016

I just want make sure everybody knows how good this place is, awesome facilities that make you feel in paradise, first class hotel with great services. People in there were very nice, they made me feel like home, very warm, specially this guy Isaac Centeno,...More

Thank oozkarmm
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 31 March 2016

Dear oozkarmm On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes I was very happy to read that you liked the facilities, food...More

Reviewed 30 March 2016

First of all, I will start with the good. It was hard to not give this hotel a " poor" rating because the beach was the most magnificent I have seen. The hotel grounds were well kept, and the cleaning staff did an excellent job...More

Thank chelsey o
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 22 May 2016

Dear chelsey: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. The service flaw that you mentioned...More

Reviewed 30 March 2016

We stayed at the resort last December and yet again had the best time ever. This was our 6th visit and we will be going back in one week again. Thanks for the great service !!!!Big thanks to the following staff at the Pool Bar,...More

Thank Franci J
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 31 March 2016

Dear Franci: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our...More

Reviewed 30 March 2016

Our stay was March 18-26. We payed to be upgraded to the premium so we could be by pool side and beach and enjoy the extra amenities. Upon arrival we were given our braclets and our rooms. We booked two rooms for our family of...More

1  Thank localgirl211
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 1 April 2016

Dear localgirl211: Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. We also want to apologize for...More

Reviewed 30 March 2016

Barcelo Maya Colonial was AWESOME!!! I have to say staff was top rate!! Not only were they all courteous and very attentive, they went out of their way for the best customer service. My travel experience was well worth it. I also want to take...More

Thank xoxadrianaxox1524
Response from BMAYAFASEII, Gerente at Barcelo Maya ColonialResponded 31 March 2016

Dear xoxadrianaxox1524: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$193 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$193 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Aventuras
#2 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (5802)
Pool & Beach (1647)
Room & Suite (496)
Dining (483)
Family and Play Areas (143)
Amenities (129)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Bella D
21 April 2018|
AnswerShow all 3 answers
Response from Anthony C | Reviewed this property |
We had no seaweed issues at all. Lots of choral and rocks around but plenty of pockets for a good swim.
0
Votes
LaurieLang
20 April 2018|
Answer
Response from Kari V | Reviewed this property |
If your a premium guest yes regular no
0
Votes
Erika C
19 April 2018|
AnswerShow all 2 answers
Response from Sylvain G | Reviewed this property |
Yes but make sure to get early reservation upon arrival to the resort....because it's get full very fast....
0
Votes
Room Tips
"Away from the beach and not near the theaters are very quiet. We liked the Jalisco building."
Read review
"If you like coffee on the balcony in the morning, choose a west facing room. It can be boiling hot by 8am..."
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"pool/sea view rooms."
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"Rooms facing pool areas have daytime pool noise. Rooms facing the theater are quiet after the nightly show."
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