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Barcelo Maya Tropical

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4,086 Reviews from our TripAdvisor Community

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Showing 2,499: English reviews
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pembroke
Reviewed 2 days ago NEW

We were at the tropical from February 7 to February 16, 2017. Love the place. This was our sixth straight year. The people remember you year to year. It's like a family. Great food, drinks. The entertainment is unbelievable. All professional. I've been going to the Caribbean for 25 years. This is the best entertainment. The beach is a mile...

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Thank paulpembroke
Reviewed 3 days ago NEWvia mobile

Cornelio Tuz and Isela Jimenez supervisor provide super service at the Buffet . The food is excellent and the Mexican thème offers à large variety . The service at this hôtel is outstanding and the show are great .

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Thank Suzanne Robert L
Reviewed 3 days ago NEWvia mobile

Servers Cornelio Tuz and isela Jimenez at the tropical buffet. Service was amazing! Great magic trick for the kids! The food was fantastic. Can't wait to come again! Highly recommend to other travelers!

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Thank Jill M
Lanesboro, Minnesota
Reviewed 3 days ago NEWvia mobile

Staff were very helpful. Kids had a blast. Fabulous beach with free snorkel equipment. Swam with the dolphins onsite. So many pools and bars so it wasn't crowded. Theater entertainment was nice, Reservation restaurants were wonderful! The buffet food got old by the end of 5 days and often times it wasn't warm enough.

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Thank Rachel R
Reviewed 4 days ago NEWvia mobile

The entertainment team at Barcelo was amazing! There was lots of fun activities. The entertainers were great Brian Danny Oscar Esteban Nash Memo Paco Lalo and especially Raul, he was extra cool. We will be back next year thank you Raul for all your fun

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1Thank Molly B
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Molly B, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your comments regarding about Brian Danny Oscar Esteban Nash Memo Paco Lalo and especially Raul. Once again thank...

Albert Lea, Minnesota
Reviewed 4 days ago NEW

this year was our 3rd year returning to the Bacelo resort..we love everything about it..especially the water aerobics instructors and the water activities guys. Eric,sailing instructor, made our vacation very enjoyable..we will return for sure!!

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Thank walkhorses
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear walkhorses, We really appreciate you have write us on Trip Advisor since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your family vacation. We accommodate many guests each day and we strive to make their stay a satisfying one. We are pleased to know your comments regarding our staff. We...

Reviewed 5 days ago NEWvia mobile

Loved the Capri restaurant! Abraham and Santiago are the best wait duo in Mexico. We recommend this restaurant to everyone, it was delicious. Tarimisu was fantastic. Santiago made the dining experience fun and Abraham explained all the dining choices to ensure we had a wonderful time

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Thank Irene F
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Irene F, Thank you very much for having choose Barcelo Maya Tropical for your past vacation as well as your kind recommendation on Trip Advisor. It´s good to know that you enjoyed the room and facilities. We would be honor to host you again in the near future. Best Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Wingham, Canada
Reviewed 5 days ago NEW

We paid extra for the upgrade to superior room prestige and were very disappointed. First of all we were put into a room with 2 double bed for just me and my husband (we booked at the maya colonial, but we put into the maya tropical), no fruit basket on arrival, no bottle of tequila on arrival, coffee, chips, nuts,...

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4Thank djc692017
Pottstown, Pennsylvania
Reviewed 6 days ago NEW

Found the Tropical quieter than Colonial....Friendly helpful staff....Inconsistent with snack items and toiletries. Beautiful beach and water. In swimming areas you needed to avoid coral. Turtles eat bananas out of your hand and fish food available in gift shop...We were surrounded by a wide variety of fish while in the water....Reef not far from shore about shoulder deep has an...

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1Thank Gerri G
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Gerri G, We really appreciate your scores and recommendations, thank you for becoming our repetitive guest, we would continue working very hard in order to fulfill our guests expectations. Barceló Maya Tropical is committed to providing our guests with the highest quality of services and facilities; we thank you very much for the kind explanation of the Resort and...

Reviewed 1 week ago NEW

very clean & tidy big room only thing long walk for your meals very big hotel reception very helpful very nice shops plenty of lifts to use nice bar area food is very nice and a big selection only problem leaking fringe in bedroom

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1Thank Michael M
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Michael M, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your good comments. Once again thank you very much. We would be grateful to have another opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $300 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
207 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad room”
 of 5 bubbles paulpembroke, 21 Feb 2017 | Read review
“Rooms near the nightly entertainment (maya tropical) very noisy. You can hear everything going on outside.”
 of 5 bubbles djc692017, 18 Feb 2017 | Read review
“Avoid spring break..Stayed February7-14 2017. Perfect weather 80s everyday and rained for 5 minutes one day. Quiet and relaxing.”
 of 5 bubbles GerriG_12, 17 Feb 2017 | Read review
“very quiet”
 of 5 bubbles , 16 Feb 2017 | Read review
“Rooms closer to the pools and ocean will be farther from restaurants.”
 of 5 bubbles jswunder, 14 Feb 2017 | Read review
5 of 5