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Barcelo Maya Tropical

5,133 reviews
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Traveller (4260)
Pool & Beach (1221)
Room & Suite (335)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“yucatan building”(88 reviews)
“seafood”(275 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Offers from Barcelo Maya Tropical
Special Offer: 10% OFF · Easter Special
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,133)Write a Review
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317
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1,684
908
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165
103
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1,281 - 1,285 of 3,177 reviews
Reviewed 12 March 2016

This was a great resort. Very clean. Service was excellent. Room service was excellent. The buffet and a la carte restaurants were great. Would go back tomorrow. There are four resorts in the same location and you can shuttle to each one. The staff instructors...More

Thank Patrick G
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 12 March 2016

Dear Patrick G, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation as well as your kind recommendation to your friends, We are committed to providing our...More

Reviewed 12 March 2016

The service from the staff was beyond excellent; our waiter at the buffet Gabriel Demesa was one of the most sympathetic employees we ever met (but I'm telling you, they are all very, very nice people. It's just that some, like him, stand out because...More

Thank beanarnia
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 12 March 2016

Dear beanarnia, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your comments regarding Gabriel...More

Reviewed 10 March 2016

First experience in this area of Mexico and with Barcelo properties. Great set up and good value. Spa and fitness center is apparently new and first class. The notable memory was the engagement of the staff. Very friendly, attentive and customer focused. One in particular...More

Thank John W
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 11 March 2016

Dear John W, Thank you very much for having choose Barcelo Maya Tropical for your past vacation as well as your kind recommendation on Trip Advisor and the score you gave us. It´s good to know that you enjoyed the services and regarding Beatriz Poot...More

Reviewed 9 March 2016

We arrived on Feb 27th and were greeted by friendly staff that were more than helpful.It was my first trip there and I was more than impressed. We were given a map ( which we soon found out we would need because the resort is...More

3  Thank Ida L
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 19 March 2016

Dear Ida L, Thank you for sharing your impression about us, we are happy to know you have enjoyed your vacation with us, we love your positive attitude towards our services. We appreciate you have found our staff to be hard working and friendly. we...More

Reviewed 9 March 2016

I am a travel agent and have been to several different destinations and resorts and sent clients to several destination and resorts. I have not had the luxury of trying other Barcelo resorts as of yet, but this one is exceptional. I have sent groups...More

Thank Lyndatravelagent
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 10 March 2016

Dear Lyndatravelagent, We would like to thank you for the time you have taken to share your comments regarding your stay at Barcelo Maya Tropical. The main goal of Barceló Maya is to Fulfill the expectations of every single guest We Have the pleasure of...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$228 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$228 - US$475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (4260)
Pool & Beach (1221)
Room & Suite (335)
Dining (314)
Amenities (77)
Family and Play Areas (47)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
julie m
22 February 2018|
Answer
Response from rnmn528 |
They will lend out snorkel gear at no charge for one hour per day, depending upon availability. Not sure if you had to leave a credit card for this. The area where you will pick it up is towards the center of the resort... More
1
Vote
Susan D
19 February 2018|
AnswerShow all 2 answers
Response from Gillespie18 | Reviewed this property |
I do believe this to be true. As when I told the driver which hotel to take me to upon arrival was instructed that I was in another. I believe that the colonial and the tropical are the ones that I was interchanged with.
1
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123456118
Room Tips
"All rooms have a Balcony/Deck. Premium Level Rooms in some locations have a Hot Tub / Private Pool located..."
Read review
"The Tropical buildings are very central rooms in the 30-60's are central to the pools, buffet, etc."
Read review
"Bad rooms all around stayed 2 times."
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"We prefer the second floor for more privacy and less humidity."
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