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Barcelo Maya Tropical

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3,953 Reviews from our TripAdvisor Community

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Showing 2,408: English reviews
Melksham, United Kingdom
Reviewed 3 weeks ago

Just spent 5 days at the Barceló Maya Tropical Resort which we tagged onto the end of a tour around Mexico. Wow, what can I say. An amazing resort. It's big, so if you like small hotels, this might not be for you. If however, you like fantastic swimming pools, yummy food, great shopping and entertainment and the most beautiful...

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Helpful?
1Thank Clarence2174
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Clarence2174, We appreciate your kindest comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you. It is gratifying to know that your first visit to the Riviera Maya was a success. Regarding...

West Kelowna, Canada
Reviewed 4 weeks ago

We just spent ten days at the Tropical, and this is our 5th visit to the resort. Having visited many different resorts over many years we keep coming back to the Barcelo Maya for some of what they have. The service was excellent... all staff from the front desk to the bell hops, waiters, bar tenders, maids et al did...

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Helpful?
1Thank JBLB
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear JBLB, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of...

Reviewed 4 weeks ago via mobile

We traveled with our 10 month old daughter and we had the best time. Arrival, beautiful lobby open walkways with surrounding waters and fountains so nice. They have us a room on first floor in Yucatán building at tropical very nice angelic guardians outside the hallways. Our room was so clean and they supplied us with a crib for the...

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Helpful?
Thank Anderson A
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Anderson A We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your good comments. Once again thank you very much. We would be grateful to have another opportunity to...

Reviewed 4 weeks ago

This hotel was an excellent value and perfect for families of all ages. We went with our kids (15/17) and it was our 20th anniversary as well, My hubby planned a dinner on the beach and the staff went the extra mile to make it romantic as possible for us, they even decorated our room with roses petals and brought...

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Helpful?
Thank Diana W
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Diana W , We are happy to have you as our guest, receive warm greetings from Maximiliano David Pasos Morales Susana and Claudia , we really appreciate you kindest comments. It´s our pleasure to host you and it´s an honor to know that its your 5 time with us. Please do not hesitate to contact us any time before...

Vancouver, Canada
Reviewed 4 weeks ago

We visited this hotel from October 10-22. I believe this was our 7th visit. We love this place. The staff is fantastic and the grounds are absolutely spectacular. They have been working on upgrading the complex and the changes are very nice. This time we visited the new adult pool at the beach section as well as took advantage of...

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Helpful?
Thank elledub
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear elledub, We would like to thank you for choosing Barcelo Maya Tropical. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. The fun club staff are gratefull with your comments....

Poconos, PA
Reviewed 5 weeks ago

It’s Huge! We have stayed at several all-inclusives in this price range, and were very impressed by the Barcelo Maya. It is really really HUGE, with 2,700 rooms, mall, several theaters…, but still beautiful with nice touches of luxury everywhere (reflecting pools, vases, chandeliers, long wide hallways…). CHECK IN was painless with no wait, though we had the Premium Club...

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2Thank xv144
Columbia, Missouri
Reviewed 5 weeks ago

The Barcelo Resort was absolutely gorgeous. Our trip was all inclusive which made it even better. Everybody was so friendly, the food was amazing and the beach was awesome. We didn't spend anytime in our room but when we did it was relaxing and comfortable. One night we were visited by a family of raccoons that played on our patio....

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Helpful?
Thank Stacy S
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Stacy S, We appreciate your kindest comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you. It is gratifying to know that your visit to the Riviera Maya was a success. Once...

Reviewed 3 November 2016

The Barcelo Resort was outstanding and it was easy to navigate the 5 different hotels. We upgraded to Club Premium and it was totally worth it for us with some effort. The CP lounge always has food and self serve drinks and they set up all the a la carte restaurant reservations in there so it's a good place to...

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Helpful?
1Thank Stephen J
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Stephen J, We really appreciate your scores and recommendations, thank you for becoming our repetitive guest, we would continue working very hard in order to fulfill our guests expectations. Barceló Maya Tropical is committed to providing our guests with the highest quality of services and facilities; we thank you very much for the kind explanation of the Resort and...

italy
Reviewed 2 November 2016

Beautiful location, very large resort with 4 hotels (Maya beach, Colonial, Tropical and Caribe), elegant, with a nice architecture, connected each other and spread in the park. A nice well equipped beach and clear sea, huge pools. A few buffet restaurants (this is an all inclusive resort), bars around the pools and some restaurants a la carte. The food is...

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Helpful?
1Thank piantin22
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear piantin22, Please accept our apologies for not having fulfilled your expectations; We can assure you Barcelo Maya Tropical is committed to providing our guests with the highest quality of services and facilities therefore we thank you very much for your comments. We would be grateful to have another opportunity to host you again in the future. Sincerely La Gerencia...

Reviewed 1 November 2016 via mobile

I absolutely loved my stay at Barcelo. Nashielly, fernando, angel, thomas, bryan, ady, oscar, esteban, nawel, and memo were so friendly and attentive to me and my families needs. The pools were clean, the food was delicious, rooms were xomfortable and all of our accomodations were fulfilled. Will definitely be planing a return trip.

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Helpful?
Thank Lina M
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jay M, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your visit Barcelo Maya Grand Resort. Our goal is complete guest satisfaction, and recommend this resort, with our entertainers are Oscar, Memo, Nash, Ady, Estevan, Bryan, Thomas, Fer, Angel, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $295 - $739 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, BookIt.com, Booking.com, Barcelo, Orbitz, Odigeo and Travelocity so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
182 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Colonial or Tropical best bang for the buck !”
 of 5 bubbles V2561EPjackc, 5 Dec 2016 | Read review
“If you want an early night's sleep, don't get a room in front of the Theatre, by that I mean before ten.”
 of 5 bubbles papouino, 4 Dec 2016 | Read review
“Club Premium is worth it if only for the super quick check in and check out and supposedly, location of rooms”
 of 5 bubbles Btravelfood, 30 Nov 2016 | Read review
“Ground floor, and swim up pools outside rooms”
 of 5 bubbles mollyc316, 22 Nov 2016 | Read review
“You can good, free wifi at the mall between 10:00 and 1:00 PM”
 of 5 bubbles JBLB, 9 Nov 2016 | Read review
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