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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    +1 855-415-9056
    Hotel website
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    Lowest prices for your stay
    2017-10-30Check In 2017-10-31Check Out
    1 room, 2 adults, 0 children
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$248/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$295
    US$195
    SAVE US$100
    US$282
    US$242
    Traveller (5995)
    Pool & Beach (1720)
    Room & Suite (646)
    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (524 reviews)
    “oaxaca building” (111 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Off Mode: Up to 30%
    Hotel deals
    Deals
    Oct 30Oct 31
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$195
      View Deal
    • Check booking site for details
      US$282
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    • Check booking site for details
      US$242
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    View all 29 deals
    Write a Review
    Reviews (7,250)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,739 reviews

    Reviewed yesterday via mobile

    We had a fabulous dinner at Rodizio and the service was exceptional also. The Barcelo Palace has beautiful restaurants and everything we ordered was very good. Thank you to Angel Canche and Benjamin Jimenez for making our evening so enjoyable.

    Thank Carolyn N
    Reviewed 2 days ago

    This was our second visit and the palace didn't disappoint. All the good things you read about are 100% true. The food is great, the beach incredible and the staff outstanding. There are a few things that need addressing though: 1. Immediately after we checked...More

    3  Thank ErieSt
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Guest, We first would like to thank you for choosing our Barceló Palace for your holidays in Riviera Maya and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which...More

    Reviewed 2 days ago

    I had a ton of fun staying at the Barcelo Palace with my family. What made it even better was the great staff at the resort. The service at the restaurants was great and we loved the entertainment staff too! Everybody worked super super hard...More

    Thank zandyrp
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

    Reviewed 2 days ago

    Stayed in Palace, premium level. Recommend doing this. Positives - premium level service, room locations, evening dinners, dolphin experience, buffet's (loved the taco/fajita stations and fresh juice). Great service the whole time at buffets and restaurants, particularly at the Mexico Lindo (forget our servers name,...More

    Thank Johnny A
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Johnny, We first would like to thank you for choosing our Barceló Palace for your holidays in Riviera Maya and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which...More

    Reviewed 2 days ago

    I enjoyed a lot staying at the resort. Staff was very friendly, rooms were tidy and food was delicious. There are planty of various activities to do, also excursions to interesting places. Good time for whole family.More

    Thank iwa500
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

    Barcelo Maya Tropical
    4,789 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    6,026 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Caribe
    3,476 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Beach
    8,532 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$231 - US$593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Barcelo, Cheap Tickets, Orbitz, Travelocity, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (5995)
    Pool & Beach (1720)
    Room & Suite (646)
    Dining (618)
    Hotel & Grounds (3420)
    Family and Play Areas (127)
    Bathroom (86)
    Business Centre & Event Rooms (32)
    Nearby
    Sponsored by:
    Barcelo Maya Tropical
    4,789 reviews
    .10 km away
     
    Barcelo Maya Colonial
    6,026 reviews
    .06 km away
     
    Barcelo Maya Beach
    8,532 reviews
    .42 km away
     
    Barcelo Maya Caribe
    3,476 reviews
    .30 km away
     
    Nearby Restaurants
    Jessie Gelato
    346 reviews
    2.06 km away
    Rauxa Restaurant & Show
    210 reviews
    2.10 km away
    Royal Grill
    99 reviews
    2.20 km away
    Cafe Ole
    518 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    762 reviews
    .35 km away
    Cenote Jardin del Eden
    287 reviews
    1.51 km away
    Dressel Divers
    407 reviews
    .38 km away
    Flyin Fish
    66 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Michelle D
    19 October 2017|
    AnswerShow all 3 answers
    Response from Keith F | Reviewed this property |
    From what I understand, yes.
    1
    Vote
    3forlife
    17 October 2017|
    Answer
    Response from judi551 | Reviewed this property |
    As our bookings were through Westjet Vacations, I do not have a phone number or email address to help this client, unfortunately.
    0
    Votes
    Dustybehappy
    17 October 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    From the south to north, the 5 areas are the Beach, Caribe, Colonial, Tropical, and Palace. For (usually) the most quite and remote area with the softest sand (but not the best for snorkeling) the Beach area is nice. The... More
    1
    Vote
    Room Tips
    "Rooms closer to where you wish to be are better. We had about a 5 minute walk from the pools and resort..."
    Read review
    "Premium access, pool view"
    Read review
    "It's better to take rooms at higher floors-due to high humidity at the lower level sometimes you may feel..."
    Read review
    "Get the garden view which is quiet and private other rooms face the pool noisy/not privatebut has hammock"
    Read review
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