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Barcelo Maya Palace

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Traveller (7256)
Pool & Beach (1927)
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Overview
Hotel website
Carretera Chetumal-Puerto Juarez km 266.3 Xpu Ha, Puerto Aventuras 77750 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Barcelo Maya Palace
Special Offer: 35% off
Hotel deals
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,802)
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6,329 results
Traveller rating
3,735
1,470
662
245
217
Traveller type
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LanguageEnglish
More languages
3,735
1,470
662
245
217
Show reviews that mention
All reviewsfrench restaurantfishmaya palaceoaxaca buildingcoral grillsea turtlesother resortsclub premiumcoco baradult pooldinner reservationsbeautiful resortspecialty restaurantsfamily vacationmake reservationsspring breakbarcy club
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1 - 5 of 6,329 reviews
Reviewed today

My mom and I stayed for 7 days at the Barcelo Maya Palace. We were impressed by the number of entertainment shows, activities, fine dining restaurants, and facilities the resort offered. I would recommend checking out what each hotel (there's five of them, Maya Beach,...More

Thank flyingdg
Hotel's Favourite
Reviewed 2 weeks ago

We had a memorable experience at barcelo, our first and best all inclusive travel package. If you're looking for a 5 star experience with a great location and outstanding service then barcelo is the place to visit in Cancun.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Joseph s
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 1 week ago

Dear Joseph S, Thank you for taking the time to review your stay at Barceló Maya Palace. We are pleased to hear that you had a wonderful vacation with us. Every detail of your kind review and the exceptional service from the staff make every...More

Reviewed today

The food was excellent. The service was very good. The rooms were spacious and clean. The beach was big but a little rocky. Also, the shoreline was a bit rocky. You'll need beach shoes or a keen eye. There is fish and turtles in these...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank 2018kk
Reviewed today

Views were stunning. The French restauraunt was incredible. All staff were friendly and helpful. Drinks were offered everywhere. They provide shuttles to the other resorts to make it easy. The spa was pricey but wonderful. I’m ready to go back!More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Danylls
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded today

Dear Danylls, We appreciate the time you have invested in sharing your valuable feedback. We are committed to deliver excellent service and memorable experiences for our guests. Guests' satisfaction is our top priority, and our best reward is to have our guests share those great...More

Reviewed today

As stated, this was our third visit to the Palace, the first with our 4-year old child. All in all, it was a good trip, we enjoyed our stay. I'll summarize some of the positives and negatives below and hopefully it will help you make...More

Thank Ron I
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded today

Dear Ron I, Thank you for choosing Barceló Maya Palace and for taking the time to write such a wonderful review. We are delighted to read you enjoyed your vacation, especially service provided from our wonderful staff and the resort in general. I personally thank...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
756
Price range
US$225 - US$559 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Maya Palace Deluxe
Also Known As
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
,
Barcelo Puerto Aventuras
,
Barcelo Hotel Puerto Aventuras
,
Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Luxury
,
Top resorts Hotels
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
756
Price range
US$225 - US$559 (Based on Average Rates for a Standard Room)
Formerly known as
Barcelo Maya Palace Deluxe
Also Known As
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
,
Barcelo Puerto Aventuras
,
Barcelo Hotel Puerto Aventuras
,
Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Photos
Traveller (7,256)
Pool & Beach (1,927)
Room & Suite (875)
Dining (724)
Family and Play Areas (149)
Amenities (91)
Business Centre & Event Rooms (36)
Nearby
Nearby HotelsSee all 18 hotels in Puerto Aventuras
Barcelo Maya Colonial
7,354 reviews
.06 km away
Barcelo Maya Tropical
5,804 reviews
.10 km away
Barcelo Maya Beach
10,026 reviews
.42 km away
Premium Level at Barcelo Maya Palace
216 reviews
.68 km away
Nearby RestaurantsSee all 73 restaurants in Puerto Aventuras
Jessie Gelato
406 reviews
2.06 km away
Rauxa Show
318 reviews
2.09 km away
1329 Barcelona tapas
19 reviews
2.02 km away
Royal Grill
153 reviews
2.20 km away
Nearby AttractionsSee all 62 attractions in Puerto Aventuras
Dolphinaris Barcelo
933 reviews
.35 km away
Cenote Jardin del Eden
373 reviews
1.53 km away
Dressel Divers
523 reviews
.38 km away
Divers UnderGround
84 reviews
.67 km away
Questions & Answers
Ask a question
Clivia R
September 12, 2018|
AnswerShow all 5 answers
Response from Blrsmiller | Reviewed this property |
Yes there is. It’s great. We used it for hot stone massages and it was fantastic
0
Votes
Paola C
September 8, 2018|
AnswerShow all 10 answers
Response from glutzjr | Reviewed this property |
Yes, it is very rocky. There are two “openings” to walk into the water without stubbing a toe, or stepping on something sharp.
1
Vote
Paul S
September 6, 2018|
AnswerShow all 2 answers
Response from Murray W | Reviewed this property |
I do not think so as the entire beach is roped off for swimming with only a narrow stretch in front of the Colonial to allow for motorized water sport vehicles access to the dock/shore. Perhaps it is allowed off the rock... More
2
Votes
Room Tips
"Premium level is ideal if you can afford the upgrade. It will get you closer to pool, beach, and restaurants."
Read review
"Oaxaca section is pretty nice. Ask for room near beach and pool."
Read review
"Spacious, clean, well stocked"
Read review
"Higher floors have better views Room close to the beach"
Read review
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