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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$369US$409
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          Traveller (5683)
          Pool & Beach (1588)
          Room & Suite (640)
          Barcelo Maya Caribe
          3,216 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,431 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,919 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Catalonia Riviera Maya
          8,591 reviews
          #8 of 17 hotels in Puerto Aventuras
           
          Overview
          • Excellent63%
          • Very good23%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “oaxaca building” (106 reviews)
          “sea turtles” (252 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Barcelo Maya Caribe
          3,216 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,431 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,919 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Catalonia Riviera Maya
          8,591 reviews
          #8 of 17 hotels in Puerto Aventuras
           
          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (6,256)
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          There are newer reviews for Barcelo Maya Palace See the most recent reviews

          1,341 - 1,345 of 4,165 reviews

          Reviewed 19 April 2016 via mobile

          It is only our first full day and it is already a success! The pool is great for the kids, there is a great variety of food and the beach is absolutely gorgeous! The servers are amazing! Especially our server Angelica is especially great! She...More

          1  Thank Alanna M
          Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 April 2016

          Dear Alanna M Thank you for sharing your experience with us in Barcelo Maya Palace Deluxe, is a pleasure know that you enjoy your staying, we hope a next visit. Best Regards Gisel Garcia Chief Concierge Palace

          Reviewed 19 April 2016 via mobile

          The beach at this hotel is gorgeous. The many restaurants here feature a great variety of foods for all types of eaters. The lounge chairs by the pool are comfortable, and all of the waitresses and waiters are nice. Angelica is especially fantastic.

          Thank juliamariano
          Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 April 2016

          Dear juliamariano Thank you for sharing your experience with us in Barcelo Maya Palace Deluxe, is a pleasure know that you enjoy your staying, we hope a next visit. Best Regards Gisel Garcia Chief Concierge Palace

          A TripAdvisor Member
          1
          Reviewed 19 April 2016 via mobile

          The time spent in Barcelo was the best. The place its big and have very comfortable rooms with nice views. The restaurants are very nice. The entertainment its very very good. Thanks to Julio, Jorge, Alex, Martin and Erick. Thanks Silvia Bar Cocos for her...More

          Thank A TripAdvisor Member
          Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 24 April 2016

          Dear Guest Thank you very much for your amazing review, is a pleasure to know that your staying with us is what you expected. We hope to see you next year. Best Regards Gisel Garcia Chief Concierge Palace

          Reviewed 19 April 2016 via mobile

          Excellent place for our family vacation. Good beds and food. Beautiful beach. The best service. Staff very friendly. Excellent entertsinment. Thanks to Angelica and Silvia from Bar Cocos. Thanks to Julio, Erick, Jorge, Martin and Alex.

          Thank Alenushka6
          Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 April 2016

          Dear Alenushka6 Thank you for sharing your experience with us in Barcelo Maya Palace Deluxe, is a pleasure know that you enjoy your staying, we hope a next visit. Best Regards Gisel Garcia Chief Concierge Palace

          Reviewed 19 April 2016 via mobile

          This was our 2nd time back. Service was very inconsistent. Felt like we had to really ask for things that were automatic the first time we visited. By the way the guest vouchers are all a scam! Tried to use it on kids activities which...More

          4  Thank Patrick A
          Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 22 April 2016

          Dear Patrick, We really appreciate your comments and let us say that we will keep working on our staff training in order to avoid any complaint or missunderstanding about the documents requested at the moment of the check in. The credit resort coupons apply to...More

          Barcelo Maya Caribe
          3,216 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,431 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,919 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Catalonia Riviera Maya
          8,591 reviews
          #8 of 17 hotels in Puerto Aventuras
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$235 - US$568 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Puerto Aventuras
          • #3 Business Hotel in Puerto Aventuras
          • #4 Romantic Hotel in Puerto Aventuras
          • #5 On the Beach Hotel in Puerto Aventuras
          • #5 Top resorts Hotel in Puerto Aventuras
          • #5 Luxury Hotel in Puerto Aventuras
          • #6 Spa Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 756
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, TripOnline SA, Travelocity, Cheap Tickets, Hotels.com, Expedia, Orbitz, TravelUp, Hotwire, Cancelon, Evoline ltd, Hotel.de and getaroom.com so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
          • Barcelo Puerto Aventuras ,
          • Barcelo Hotel Puerto Aventuras ,
          • Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
          Add Photo Photos
          Traveller (5683)
          Pool & Beach (1588)
          Room & Suite (640)
          Dining (591)
          Hotel & Grounds (3182)
          Family and Play Areas (125)
          Bathroom (83)
          Business Centre & Event Rooms (32)
          Nearby
          Barcelo Maya Caribe
          3,216 reviews
          .44 km away
           
          Barcelo Maya Colonial
          5,644 reviews
          .06 km away
           
          Barcelo Maya Tropical
          4,431 reviews
          .10 km away
           
          Bel Air Collection Xpu Ha Riviera Maya
          2,642 reviews
          1.18 km away
           
          Nearby Restaurants
          Jessie Gelato
          326 reviews
          2.06 km away
          Royal Grill
          74 reviews
          2.20 km away
          Cafe Ole
          502 reviews
          2.05 km away
          Terrace Tapas Lounge & Bar
          67 reviews
          2.14 km away
          Nearby Attractions
          Dolphinaris Barcelo
          681 reviews
          .35 km away
          Cenote Jardin del Eden
          259 reviews
          1.51 km away
          Dressel Divers
          365 reviews
          .38 km away
          Flyin Fish
          55 reviews
          1.60 km away
          Questions & AnswersAsk a question
          Nicole G
          Are children allowed at the a la carte restaurants? Should we make reservations before we go?
          24 June 2017|
          Answer
          Response from war1today |
          You have to make reservations at a la carte restaurants or you will not be allowed to dine there. Children are allowed. Men need to wear long pants. You do not need reservations to dine at a buffet and long pants are not... More
          0
          Votes
          Nicole G
          Are children allowed at the a la carte restaurants? Should we make reservations before we go?
          24 June 2017|
          Answer Show all 2 answers
          Response from HBarcelo-Maya-Palace | Property representative |
          Dear Nicole, Thank you for contacting us !! Yes we do aloow children at the a la carte restaurants .Only for the French we have a policy that minors are allowed before 6:30 . All reservations have to be made once you arrive... More
          1
          Vote
          Google Translation
          Room Tips
          "Premium level was worth it for us. Second floor room in good location over the pool."
          Read review
          "Beach front are closest to the beach of course, but back of the hotel is closest to the shuttle."
          Read review
          "Bring a 24-32 oz cup(s) with you so you don't have to keep swimming over to the pool-side bar."
          Read review
          "Choose premium level... it gets you priority service and the best room location"
          Read review
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