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Catalonia Yucatan Beach

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Catalonia Yucatan Beach
Catalonia Yucatan Beach
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1,900 Reviews from our TripAdvisor Community

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Showing 1,416: English reviews
Okotoks, Alberta, Canada
Reviewed 5 February 2012

This was our first all inclusive to attend a wedding, Jan 24 to Jan 31, 2012. Although not the hotels fault, there was no one at the Cancun airport to pick us up. Once we got to the hotel, the greeting was warm and we were provided with a cool drink. Our room was in the main hotel portion, very...

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Helpful?
1Thank Hattie H
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Saskatchewan
Reviewed 5 February 2012

Location was handy being relatively close to sights and shopping. Felt safe in the gated complex and outside. Taxis and Collectivo reasonably priced. Ask for rate card in lobby or ask the concierge. Staff, especially concierge, were especially helpful and always friendly. Even had waiters bring drinks to the beach area. Doesn't always happen at less than a 5 star,...

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Helpful?
2Thank mollynus
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Lindsay, Canada
Reviewed 5 February 2012

We visited the Catalonia Yucatan from January 24th to the 31st, this was my second stay there. We had a great time, the resort is clean, food great and the staff very friendly and efficient. My children and sisters accompanied me this year. They loved the Resort also. Beach is very clean, very rocky however, water shoes are a great...

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Helpful?
4Thank Moolani
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Kitchener, Canada
Reviewed 5 February 2012

Love the staff and the pool. Pita has great spirit and makes the place fun. Food on the buffet was excellent and also amazing restaurants, especially the Japanese (worth the wait) and the Mexican. Tip - bring water shoes for the beach. Snorkelling is free and fun, but there are lots of rocks. Kayaking is also fantastic and free. You...

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Helpful?
1Thank EnjoyYourTripCanada
Kelowna, Canada
Reviewed 5 February 2012

We arrived Jan 29th at 930am to be told our rooms would not be ready until 3pm. This was a bit of a downer as we were dressed for winter in Canada. Once in our room we found the beds to be very hard with flat pillows (luckly I brought my own). The rooms look old and bit run down...

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Helpful?
Thank rhea h
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Montreal
Reviewed 5 February 2012

I went last Jan 2011. With the exception of Caro Monteswho was great the entertainment was a big disappointment. The staff even on the bars have extremely limited English or French so there is no possibility for communication other than to order a drink. All the drinks are too sweet. The food was good but while we were there the...

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Helpful?
1Thank KMN5555
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Fenelon Falls
Reviewed 4 February 2012

Overview & Weather Stayed from January 27 to February 3rd, 2012. My wife and I are mid-forties and we brought her 10 year old daughter and 12 year old son. We all thoroughly enjoyed all the resort has to offer. Weather was for the most part good, 32 Celsius for the high and about 20 at night, but it was...

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Helpful?
1Thank Brian A
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Bobcaygeon, Ontario
Reviewed 4 February 2012

My wife and I stayed at the Catalonia Yucatan from the 4 to the 18 Jan 2012. We had a three hour wait until our room was ready but we had our bracelets so we could eat and survey the property. It was very hot for walking around as we were still dressed for the -8 c temp that we...

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Helpful?
1Thank Yorky2
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Calgary, AB
Reviewed 3 February 2012

Our second time at a Catalonia resort. Our last stay was at the royal tulum. The royal tulum was adults only and this one was bring the whole family kind of resort. My wife and I were a little scared of this but it turned out fine. There are two swim up bars, one is really busy..the other usually dead....

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Helpful?
1Thank Glenn_Kathryn
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Edmonton, Canada
Reviewed 1 February 2012

We stayed at the Catalonia Yucatan resort January 22nd - 29th; and were not disappointed with anything! Room, service, food, was amazing, you will never get hungry at this resort! The staff at the resort are incredibly nice and polite.Every staff member seemed to enjoy their job working at the resort. They also had a gentleman walking around the resort,...

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Helpful?
3Thank Weronika S
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $211 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Number of rooms: 200
Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#12 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Yucatan Beach staff and other travellers.
395 questions
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Questions? Get answers from Catalonia Yucatan Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our room was on the top floor which was fine. We had a garden view that allowed us to enjoy a view of the ocean.”
 of 5 bubbles 310wendyt, 22 Mar 2017 | Read review
“I requested a higher floor and was put on the 4th floor (top floor). No issues with bugs or critters.”
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