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Catalonia Yucatan Beach

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Traveller (2841)
Pool & Beach (740)
Room & Suite (456)
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Overview
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“gated community”(157 reviews)
“a la cartes”(150 reviews)
“playa del carmen”(175 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (2,181)
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71
32
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All reviewsgated communitya la cartesplaya del carmensnack barwater shoestapasfishcrepesstandard roomriviera sidejapanese restaurantair transatpure chill out barthomas cooksteakanimation staffsea lions
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921 - 925 of 1,622 reviews
Reviewed April 2, 2013

Stayed here March 26 - April 2, 2013. Had read great reviews of this hotel and have to agree. The staff go out of thier way to make you feel welcome. I have never felt safer, as it's a gated community. All the staff at...More

1  Thank Kkate
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded April 8, 2013

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good...More

Reviewed April 1, 2013

We spent the week of March 10th to March 18th of 2013. Our first incident was our standard room, the toilet did not flush properly, they sent someone with a plunger, he left, he did not understand or speak English, but he left, we tried...More

5  Thank NanaJoyce
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded April 14, 2013

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with...More

Reviewed April 1, 2013 via mobile

Just back from an 11 night stay here and we were very happy with our hotel experience. Swift check in process, good size bedroom and an excellent maid service. Own beach or 2 pools to choose from plus an extensive activity programme available to all...More

1  Thank lachbc
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded April 8, 2013

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good...More

Reviewed March 31, 2013

We had an excellent time on this trip. It was my husband's second time to the Riviera Maya, and my third. The staff were very accomodating...I had only one issue, which was resolved without too much fuss...may I suggest to the hotel that they purchase...More

2  Thank KathyandWayne
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded April 8, 2013

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. Regarding your comments and concerns about the hotel not accepting...More

Reviewed March 29, 2013

Catalonia Yucatan is just fabulous. March.17-24.2013. Very clean, user friendly. I have found my resort to return to every winter from Canada's freeze. !!! Love this place.Easy to get around, buffet restaurant is very clean,bright and has ocean views and good food..Our room, although standard...More

Thank Kay642
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded April 8, 2013

Dear Guest, Thank you for taking the time to write a review about your last stay with us and for such nice comments. It is great to know that you had a good time and enjoyed our facilities and services. We feel very proud of...More

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Most Booked Properties in Puerto Aventuras
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$146 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2841)
Pool & Beach (740)
Room & Suite (456)
Dining (286)
Family and Play Areas (38)
Business Centre & Event Rooms (4)
Questions & Answers
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JBCR11
May 14, 2018|
AnswerShow all 3 answers
Response from Christine L | Reviewed this property |
It was about $40 US per person per day.. I wouldnt recommend because you can actually eat at all the upgraded restaurants for a small fee. Im sure the pillows are better though. Mot worth it to me.
1
Vote
rameez K
I am going first time Mexico with my wife, I am bit of hesitant after looking at quite a lot bad reviews, as I booked the air transat package without any research. So now after booking I am researching about the place, I am doing other way around. Fact is, I am not fond of expending more on room looks, I hope standard room is just good enough for comfortable sleeping and basic necessities. So I have few questions to ask: 1) how is trip to Marina and how much does it cost to swim with dolphin? 2) About outdoor excursions, any guidance, how was it, where to book and how much is it? 3) Have anyone visited any nearby Cenotes? How do we go there (Walk, Cab, Uber or bus) (e.g nearby Cenote Chac-Mool, Cenote Chakalal, Cenote, Jardín Del Eden, Kantun Chi, Cenote Cristalino, Cenote Azul or Little far cenotes (15-30kms) like Río Secreto, Cenote y Laguna Yal-ku, Aktun Chen Natural Park & Dos Ojos Cenote) 4) Since I have booked standard room, any good location of room preferable? Also inside standard room what do we have, do we have fridge and water bottles? And how safer is the Safe (as I read in few reviews that things get stolen)? 5) Tips - Although in my trip statement from my travel agent, it is mentioned that taxes & tips included, but I believe (as per reviews) you must pay tips there for better service, is it true? And how much tip is the expectation per time? 6) Beach - as a standard packager, how much access of beach is restricted for me, is Lagoon included? 7) Since its an all-inclusive resort, I hope everything is included, is there any food/ drinks or any OTHER activity (beside SPAS) you must purchase within resort? 8) As a standard packager we have 4 la carte for week, where we can eat for other 2-3 days? I am not understanding this part. Does that mean that its only all-inclusive food 4 days? 9)To go out of gated community, can you rent a car (how much if you know), cabs, UBERS or buses? 10) Last but most important question, currency exchange. Is Cancun airport good enough for converting CAD $ to Mex Peso, or gated community or Catalonia resort itself. Which is the best place to get better rates for exchanges. If in gated community, please let me know where. I hope your answers will help a lot of us, first timers. Thanks
May 14, 2018|
AnswerShow all 7 answers
Response from returning | Reviewed this property |
One more piece of hard earned wisdom for you, make sure you take the time to tag your luggage with the proper info - name address & name of Resort you are going to as well as length of stay. If it is black personalize it... More
1
Vote
WorldTravellers8
May 11, 2018|
AnswerShow all 5 answers
Response from Lynn L | Reviewed this property |
Coffee pot in room with coffee supplied daily. Being British we also made tea in the pot. Water is also supplied daily and left in the refrigerator.
1
Vote
Room Tips
"Most rooms are pool view, can see the ocean from the higher floors."
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"If the view of the ocean isn't important then the Privilege or Riviera side is nicer, but most Yucatan..."
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"Choose another hotel? no AC, pillows were awful...not sure what tip to give."
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"Privileged 3rd or 4th floor provide better view; corner ocean front suite offers 3 balconies"
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