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Catalonia Yucatan Beach

2,126 reviews
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Traveller (2777)
Pool & Beach (734)
Room & Suite (451)
Overview
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“gated community”(154 reviews)
“la cartes”(148 reviews)
“water shoes”(142 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (2,126)Write a Review
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All reviewsgated communityla carteswater shoessnack bartapasplaya del carmenfishstandard roomjapanese restaurantriviera sidecrepesair transatpure chill out barthomas cookanimation staffsteaksea lions
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941 - 945 of 1,588 reviews
Reviewed 4 February 2013

We stayed from Jan 25th until February 1st. 4 of us - two couples in our thirties- were not very impressed with this resort at all. Not that it was bad, just not great. Very very average. The location was absolutely beautiful. Beautiful scenery at...More

2  Thank Anna F
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 5 February 2013

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with...More

Reviewed 2 February 2013

Our 2nd stay at the Catalonia Yucatan, things have gotten even better! First trip was 5 years ago. Room - this time we upgraded to Privilidge Room - king size bed, rain shower, fridge restocked every day, coffee maker, safe, use of Privildge office (computer...More

1  Thank Natasha M
Reviewed 31 January 2013

First red flag should be whan the registration clerk derides our basic room, describing it as with no ammenities and very plain. We paid an additionNotl $ 240.00 US for an upgrde to a so called elite suite. It included a prepaid wall safe and...More

4  Thank Hendrick S
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 4 February 2013

Dear Hendricks S, Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and see possibilities to improve and...More

Reviewed 29 January 2013

This review is a tad bit late (we were there in Feb 2012). My sister and I went and it was our first all inclusive trip. We didn't really know what to expect but we were very pleased with the resort. We stayed in your...More

Thank Carrie-Ann M
Reviewed 25 January 2013

No electricity or water in room until second day,late in day for electricity.No hot water until afternoon on fourth day .No effort by managment to make bad situation better(they could have at least sent a bucket of water so we could flush the toilet).I had...More

6  Thank bruce b
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 28 January 2013

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$159 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2777)
Pool & Beach (734)
Room & Suite (451)
Dining (286)
Family and Play Areas (38)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Melissa F
21 January 2018|
AnswerShow all 7 answers
Response from Alan B | Reviewed this property |
Hi Melissa. yes there is a dress code but it is very relaxed,I wore long trousers at the a la carte restaurants, and the steak house in the evenings, but for breakfast and afternoon meals I wore shorts or three quarter... More
1
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ljgallagher2018
20 January 2018|
AnswerShow all 3 answers
Response from Everton6000 | Reviewed this property |
Not having stayed at the Privileged suites I am not sure of the views but I imagine they will be good. Yes from what I can see the suites are on the Catalonia side as is the private area for privileged guests . We actually... More
0
Votes
11mjk
12 January 2018|
AnswerShow all 4 answers
Response from Everton6000 | Reviewed this property |
Yes you can move anywhere you wish. It’s all like one big hotel.
1
Vote
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Room Tips
"Pay for the upgrade to `privilege`"
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"Good choice for young families and older couples."
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"Avoid ground floor (it might smell like damp cloth or mold)"
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"Look at the room they offer before you pay the upgrade!"
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