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City Express Hermosillo

Traveller (23)
Room & Suite (18)
Traveller (23)
Room & Suite (18)
Dining (7)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
It is located to squares of the Center of Government.
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Property amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Fitness Centre with Gym / Workout Room
Wheelchair Access
Dry Cleaning
Laundry Service
Public Wifi
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Airport Transportation
Free High Speed Internet (WiFi)
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
Reviews & more
374Reviews
43Photos
0Q+A
2Room tips
Traveller rating
  • 158
  • 117
  • 68
  • 20
  • 11
Time of year
Traveller type
Language
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  • English
Show reviews that mention
The clerk didn't know where to find out the hotels.com reservation, and first room a/c was so dirty it was impossible to sleep... second room was better but still have dirty a/c. Really need to have their a/c cleaned.
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Review collected in partnership with this hotel
Response from analuisa0609, Gerente at City Express Hermosillo
Responded Oct. 22, 2018
Dear Guest We work hard to maintain the highest standards in guest satisfaction. However this time, it wasn’t like that with you and your stay because a/c was so dirty it was impossible to sleep. At City Express Hermosillo we value our guest and we are committed to make your future visits a pleasant experience. Please accept our apologies for this inconvenience. Sincerely General manager
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Overall a nice business hotel, staff were very helpful and cordial room was clean and the free breakfast is a plus, on the downside room door didn't close by itself and you need to have a trash can by the sink.
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Review collected in partnership with this hotel
Response from analuisa0609, Manager at City Express Hermosillo
Responded Sep. 3, 2018
Dear Guest At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, About the door, we are going to check what is the problema to fix it, we really aprecciate your comments about that. Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely, Manager's , City Express Hermosillo
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All the employees are really nice people, they even let my father use their wheelchair to go to his appointment with out any charge. I really enjoyed the time we expended in the hotel. I recommend this hotel.
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Review collected in partnership with this hotel
Response from analuisa0609, Gerente at City Express Hermosillo
Responded Aug. 22, 2018
Dear Guest At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely, Manager's , City Express Hermosillo
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clean, convenient, helpful. Hotel set up mainly for sales people, the staff was very accommodating to two female tourists. Excellent buffet breakfast. Recommended nearby walkable Palomino Restaurant which was fabulous.
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Response from analuisa0609, Gerente at City Express Hermosillo
Responded Jun. 18, 2018
Dear Guest At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely, Manager's , City Express Hermosillo
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We have stay there for 2 days. The rooms are adequate in size. I find this hotel to be a little dirty for being so new. The first day the security guard was being obnoxious, he wouldn't leave us alone I guess needed a tip so my wife took out 50 pesos and gave it to him so we can
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Response from analuisa0609, Gerente at City Express Hermosillo
Responded Jun. 18, 2018
Dear Kimi I apreciatte your comments about our service. I deeply regret the service you received from our staff, I inform you that the necessary corrections have already been made to prevent this from happening again in the future. We hope to have you back soon in City Express Hermosillo. Sincerely General Manager
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Photo provided by managementCity Express Hermosillo
Habitación doble
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"verrify a/c condition asap"
"they dont have a key machine that works, you have to be escorted up and down by staff, if you are meeting a s ecret lover, forget this, or trying out gay sex for the first time and need discretion, forget this place as not private in the least."
PRICE RANGE
US$46 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
MexicoNorthern MexicoSonoraHermosillo
NUMBER OF ROOMS
120
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