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Mayan Palace

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Mayan Palace
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727 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Phoenix, Arizona
Reviewed 5 January 2017

This is a timeshare property that tries to pretend that it is a 5 star resort. That being said, it is better than most of the competition in Rocky Point. They have a great outdoor recreation area. They have multiple swimming pools, hot tubs and a lazy river. They have a pretty well equipped gym area as well as a...

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4Thank A to Z
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Guest: Thank you for taking the time to share with us your experience while visiting our resort. We deeply regret that your stay at Mayan Palace was not as you were expecting. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. Rest assured your comments and suggestions will be shared with the appropriate...

Scottsdale, Arizona
Reviewed 3 January 2017 via mobile

I don't even know where to start: The property is quite lovely in a location so far from everything you are very nearly trapped here. And you don't want to be trapped here. The main restaurant that you are stuck eating at is awful! Really terrible. The front desk check in and out is an absolute nightmare. They will add...

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5Thank Charity D
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Guest: Thank you for taking the time to share your feedback following your recent vacation to Mayan Palace. Please accept our sincere apologies. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. We will make every effort to see that this never happens again. We generally receive very favorable comments about our restaurants;...

Florence, Arizona
Reviewed 31 December 2016

This is our fourth visit to this property. This visit showed improvement in the construction of the center section, but it is not finished yet. Maybe next year. Be aware that there is a Mayan Palace section and a Grand Mayan section. The Grand Mayan rooms have a larger kitchen and a full size refrigerator. The patios also are larger,...

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3Thank dheuer999
Daytona Beach, Florida
Reviewed 27 December 2016 via mobile

The property is well appointed, well maintained and the view is amazing. Unfortunately it was bitter cold when we were here, use of all the outside facilities (pools, beach, etc) were not usable. The inside pool was closed for repairs. Hot tubs were not hot, just lukewarm. It would have been great to have a nice hot tub for relief...

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1Thank ahorton1
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. It is nice to learn you think our property is beautiful. We regret that your stay was not as you were expecting. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities....

Reviewed 24 December 2016

My family and I stayed at the Grand Mayan from Dec 19th to 23rd and we had an amazing time. I've stayed at other places in Puerto Penasco but the facilities at the Grand Mayan is by far the best no doubt!! It was a true resort and kids stayed at the kids club and Loved it! ! They asked...

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3Thank Adeola A
Scottsdale, Arizona
Reviewed 22 December 2016

First off, I have to say that TripAdvisor keeps lumping the Puerto Penasco Grand Mayan reviews in with those for the Mayan Palace. These are two different resorts at the same property. Anyway, Our stay was great. No matter what side of the Grand Mayan building you are on the view will be great. We did not have an ocean...

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7Thank EthanR12-57
Rice Lake, Wisconsin
Reviewed 20 December 2016 via mobile

We obtained a 2 bedroom ocean view and a studio for our family. The staff have been very accommodating. The house cleaning is exceptional and beds are great. We purchased coupons for all of us and the food has been exceptional. We were asked to see a presentation and declined and they respected that. We love the quietness and seclusion...

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3Thank Becky P
Park City, Utah
Reviewed 18 December 2016

I had the pleasure to Playa the Vidanta course at Puerto Penasco December 4th to the 9th 2016. 3 buddies and I played 5 rounds. The course was in excellent condition and the greens were perfect. This being said the course is a challenge. Most of the holes have ample driving room but once you get to the green you...

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Thank cozgolfer
Albany, OR
Reviewed 10 December 2016

Stayed Nov 26 to Dec 3, 2016 with another couple in a 2 bedroom. We are Worldmark owners and used RCI to get the Mayan Palace. We emailed and asked for an ocean view. Of course did not get one initially but finally got rooms 2524 and 2522 in Phase 2 on the 5th floor overlooking the Grand Mayan pools...

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15Thank BoatEscape
New Jersey
Reviewed 2 December 2016

This is a beautifully located seaside desert resort somewhat remote and serene. At present time it is most practical to fly to Phoenix, rent a car and drive to the resort some 10 miles outside the town of Puerto Penasco, the Rocky Point. The parking is free. I waited a few days to settle my feelings and digest my impression...

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5Thank podrozniczka60
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. We are delighted to find out that you enjoyed our food options and the panorama. However, we are sorry to hear about the inconveniences experienced during your visit .As one of the most successful companies in the Mexican tourism...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Mayan Palace

Address: | Km. 24 Carretera Penasco-Caborca, Puerto Penasco 83500, Mexico
Region: Mexico > Northern Mexico > Sonora > Puerto Penasco
Price Range: $131 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mayan Palace 4.5*
Number of rooms: 263
Also Known As:
Mayan Palace Puerto Penasco Hotel Puerto Penasco
Wyndham Puerto Peñasco
Mayan Palace Penasco
Puerto Peñasco Wyndham
Mayan Resort Puerto Penasco Mexico
Hotel Style:
#2 Luxury Hotel in Puerto Penasco
#3 On the Beach Hotel in Puerto Penasco
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace staff and other travellers.
126 questions
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Questions? Get answers from Mayan Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, no adjoining door.”
 of 5 bubbles bearhug68jr, 14 Feb 2017 | Read review
“Get an ocean view.”
 of 5 bubbles free2be2015, 5 Feb 2017 | Read review
“Half rooms face Sea of Cortez, but it is not that big of a deal. We are generally at the pool or beach during the waking hours.”
 of 5 bubbles MarquetteCPA, 22 Jan 2017 | Read review
“All rooms face the Sea of Cortez.”
 of 5 bubbles 808pamelan, 19 Jan 2017 | Read review
“Ocean view! Otherwise your view will be the desert and estuary.”
 of 5 bubbles SlQuilter, 14 Jan 2017 | Read review
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