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Holiday Inn Veracruz-Boca Del Rio

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Holiday Inn Veracruz-Boca Del Rio
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184 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Reviewed 6 days ago NEWvia mobile

Hmmm...To much big....Loft of lobby...The hall is very big but cold atmosphere. The room are always clean ! Some adjustments for logistics. They forgot to wake up me the day of the departure. The meal in the room service is not good.

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Helpful?
Thank Pierre L
Buenos Aires, Argentina
Reviewed 16 January 2017

The hotel is a boulevard away from the beach, and next to shops and restaurants in Boca del Rio. Staff is most attentive, and breakfast is well served. Rooms are just right, with comfortable beds. Overall, very good value.

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Thank SantiagoDeBsAs
Tijuana, Mexico
Reviewed 14 November 2016

A great hotel at a reasonable price. Location is excellent, walking distance (several blocks) to WTC for conference, near many restaurants. Note that the Holiday Inn Express is adjacent, which could cause some confusion when making reservations. Check-in was quick and efficient. All services were great. Taxis readily available at all times. All staff were very helpful, courteous and friendly....

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Thank AmigoArturoArturo
Mexico City, Mexico
Reviewed 30 September 2016 via mobile

This is not the best hotel, the food of the restaurant is nos the best and the gym is really old, but it have a great location near all the restaurants and convention center, so if you go to a trade show this is a good place, by the way they have a nice pool.

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Helpful?
Thank PpAlex77
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear PpAlex77, Thank you for staying with us and taking the time to express your thoughts and concerns. I am pleased to know that our location was convenient for your needs. On the other hand, it is regrettable that issues with the food in our restaurant and that you found our gym to be old prevented you from fully enjoying...

San Jose, California
Reviewed 12 September 2016

I stayed at this hotel while visiting Veracruz for work. I've stayed at the Galeria Plaza across the street a view times, but I wanted to be closer to the promenade and have access to a nicer pool, so I chose the Holiday Inn. This hotel was very good - I'd stay here again. My room was comfortable, spacious, and...

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Thank november_moon
Mexico City, Mexico
Reviewed 24 August 2016

The Good Location - Right at the start of Malecón, next to a shopping mall and nice view of the sea. Great place to start a morning run. Food - Good Buffet for breakfasts specially Sunday`s Brunch when several locals comes to enjoy a great Mexican offering. Pools - One big pool with perfect temperature and a section with ceiling...

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Thank Kike_Mex
Tucson, Arizona
Reviewed 13 June 2016

Was not perfect because these were a grup and people on front desk were unpolite so i think they could be moré preparated to recive at theyre costumers. Food Was fine and location very good. I will give the o they oportunity

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Helpful?
Thank kathryn254
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear kathryn254, Thank you for your comments about your recent stay. I am glad that you found our location ideal and the food served suited your liking. However, I am sorry for the unusual occurrence at reception and if the service provided was a let down. I hope you give us another try should your travels bring you back to...

Monterrey, Mexico
Reviewed 6 May 2016

I just returned from Veracruz, Mexico in a Business and Educational Trip. I expended 4 days in attending a National Meeting. More than 1000 people were sharing the WTC in the main avenue. I was in the City severals years ago and I kept my distance due to the bad news about high insecurity and a lot of crime during...

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Helpful?
Thank daguirrem
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear daguirrem, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our hotel to be clean and we certainly appreciate your nice...

Reviewed 27 February 2016 via mobile

Very nice hotel very clean, good costumer service, very nive restaurant, near of Andamar mall, and grand plaza mall and world trade center of veracruz, very near of five stars restaurants and night life of city, at 20 min to airport. Very recommendable.

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Thank Eliseo L
Monterrey
Reviewed 20 December 2015 via mobile

Booked a standard room and during check in I changed it to a master suite as I wanted to have a nice tub to relax. To make the story short... NO HOT WATER AT THE ROOM , at least I reported it 4 times, many appologies but no fix. So I payed triple price for something I couldn't use... Yes,...

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Helpful?
Thank CarlosRocha123
IHGCare, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear CarlosRocha123, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities I regret to read about the issues you had with the room that you received. I am sorry for the disappointments you had with the hot water and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Holiday Inn Veracruz-Boca Del Rio is located near the Americas Mall and just a block from the World Trade Center. It has wonderful outdoor pools, one indoor pool, beautiful gardens, fountains and meeting rooms. Enjoy the delicious dishes in the 'Las Ventanas Restaurant' services have ocean view. ... more   less 

Additional Information about Holiday Inn Veracruz-Boca Del Rio

Address: Boulevard Adolfo Ruiz Cortines 4298 | Fracc. Costa De Oro, Boca del Rio 94299, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: $87 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Veracruz-Boca Del Rio 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz
Veracruz Holiday Inn
Holiday Inn Veracruz-Boca Del Rio Mexico
Hotel Style:
#5 On the Beach Hotel in Boca del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Veracruz-Boca Del Rio staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Veracruz-Boca Del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
 of 5 bubbles kathryn254, 13 Jun 2016 | Read review
“Ask for Ocean View Room. The view is very nice.”
 of 5 bubbles daguirrem, 6 May 2016 | Read review
“Ask for a beach view.”
 of 5 bubbles 607angelh, 13 Apr 2015 | Read review
“Avoid room 351 - it sounded like there was an aircon unit placed directly up the roof or against the wall. It was humming the whole night - not the best preparation for an important meeting the following day”
 of 5 bubbles 35Edwin, 10 Apr 2015 | Read review
“don't choose any rooms, because they will not be ready when you arrive....”
 of 5 bubbles achang2639, 29 Jun 2014 | Read review
5 of 5