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It is a nice hotel with comfortable rooms and amenities. I stayed just one night with my mom, unfortunately, the weather changed, it was windy and overcast and we couldn't use the pool.
However, the facilities are very nice, there is an underground parking (...More
It took them hours to give us the room. Thwy said check in time was 2 oclock. We got there at 5 and the room were not ready yet. We stood in line for 90 minutes and were never offered a thing. Front desk people...More
Nice family appropriate hotel in the mid-range pricing for Vera Cruz. Easy access from the airport or bus station by taxi. Good morning Mexican buffet three steps up from continental with basic fruit, eggs, bread, yogurt selections. Well prepared and great for a family.
The smell in the room was disgusting, the bathroom was dirty, the towels were to old.
The check in its supposed to be at 3:00 they let us in at 6:00, dirty windows and it can't be opened.
We paid for 2 nights but we...More
Thank Pamela S
Response from marlen c, Guest Relations Manager at City Express VeracruzResponded 13 January 2016
Dear Pamela S,
Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence.
Thank you for taking the time to voice your concerns. It...More
This is a modest hotel, not high end, but it is really clean, and mostly I loved it because the staff is so great. I suffered abrupt illness when I was there, and they were amazing. They arranged to get me transported to the hospital,...More
Response from marlen c, Guest Relations Manager at City Express VeracruzResponded 17 September 2015
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for...More
US$56 - US$99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 On the Beach Hotel in Boca del Rio
Non-Smoking Rooms ,
Number of rooms
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