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Playa Caracol Hotel

Av. Mocambo 526 Jardines De Mocambo, Boca del Rio Mexico
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Traveller (53)
Pool & Beach (17)
Room & Suite (8)


#24 of 32 hotels in Boca del Rio

Playa Caracol Hotel is an excellent choice for travellers visiting Boca del Rio, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer air conditioning and a desk, and you can stay connected during your stay as Playa Caracol Hotel offers guests free internet access.

The hotel features executive lounge access.

While in Boca del Rio, you may want to check out some of the restaurants that are a short walk away from Playa Caracol Hotel, including Higuera Blanca De Boca (1.9 km), Domu Sushi Bar (1.3 km), and EL Bayo (1.5 km).

If you’re looking for things to do, you can check out Plaza Banderas (2.0 km), which is a popular attraction amongst tourists, and it is within walking distance.

Enjoy your stay in Boca del Rio!

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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Hot bath
Executive lounge access
Laundry service
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Room features
Air conditioning
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
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Good to know
Great View
95Reviews1Q+A5Room tips
Traveller rating
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  • 16
  • 8
  • 15
Time of year
Traveller type
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  • English
Kyrill N wrote a review Dec. 2018
Newcastle upon Tyne, United Kingdom9 contributions11 helpful votes
Rip off for the price. No value for money. Nothing like advertised. Standard food with sea view but nothing else. Not worth it! 2400 pesos overpriced. This experience might be representative of everything the hotel has to offer. Unprofessional.
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Date of stay: December 2018Trip type: Travelled as a couple
1 Helpful vote
ricardo l wrote a review Nov. 2017
1 contribution
We had a great time, I have two small children and they were very comfortable, the food was simple but well done; the sea in Veracruz is not the best but calm, we had the lucky to see a group of fishermen take out the network, an experience for my son
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Date of stay: November 2017
Sleep Quality
Trip type: Travelled with family
Room Tip: rooms on the ground floor are the best
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Allison W wrote a review Apr. 2016
Kamloops, Canada10 contributions5 helpful votes
The hotel is an excellent price for what it offers. The rooms are clean and well kept. The staff is very friendly. There is a restaurant and bar in the hotel. There is a swimming pool with a swim up bar (closed when we were there, but wasn't high season). The ocean is just a step away with big friendly waves and you can walk out a km and still be waist deep. Great for couples or families. Easy to get to the centre of Boca del Rio by bus or taxi and a great place for dinner by the ocean. Also close to world famous Villa Rica Restaurant which is just a 2 minute walk away. Hotel offers 10% discounts on nearby restaurants. Highly recommended.
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Date of stay: April 2016
Sleep Quality
Trip type: Travelled as a couple
Mar T wrote a review Dec. 2015
Tampa100 contributions22 helpful votes
Rented the suite in this hotel. The room was fabulous...two gorgeous bay windows with sheer coverings as I entered the door, blowing out onto a Veracruz beach. The staff was helpful, able to accommodate any needs. You do feel its a bit on island time with the cadence...but hey, perhaps we are! The hotel had a few annoying rules like couldn't assemble with friends in common areas of pool (with our own beers), no moving chairs in green garden areas, etc, but after a day or two they accommodate upon escalation. I appreciated that. The hotel clerk in am shifts is great. He spoke perfect English and even had some great jokes to keep everyone lively. He had true customer service focus to make trips memorable. Lastly...this hotel has huge security force. Little bit eerie (including the machine guns on beach), but I think it felt safe. If looking for a good hotel near the malls and boca food scene, check this place out!
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Date of stay: December 2015
Trip type: Travelled as a couple
Room Tip: ask to be upgraded and pay for the suites. its worth it.
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WHZ_UK wrote a review May 2014
London, United Kingdom3 contributions5 helpful votes
We were booked for 2 nights and ended up having to move out before the 2nd night. The room was extremely dirty and in bad need of repair. The bedroom door had a huge hole in it and no handle. The desk surface glass was shattered and a danger. Mascara smeared on the pillow. Blood marks on bathroom wall. Oily hand print on bed head-board. Filthy bath. Gaps in the windows so mosquitoes have free entry. When we asked for a better room we were met with a blank response and a handyman was sent around to 'clean' but this was done half-heartedly. The next day after a terrible nights sleep we left and booked into a far nicer hotel called Indigo. The only good thing about this hotel we experienced was the guy on check out when we were leaving called Ramon who offered a great service and was very apolegetic for our terrible experience.
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Date of stay: May 2014
US$46 - US$95 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastVeracruzBoca del Rio
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Frequently Asked Questions about Playa Caracol Hotel
Which popular attractions are close to Playa Caracol Hotel?
Nearby attractions include Andamar Lifestyle Center (1.1 km), Cinépolis IMAX Las Américas Veracruz (1.0 km), and Alboa (0.06 km).
What are some of the property amenities at Playa Caracol Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Playa Caracol Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Playa Caracol Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Playa Caracol Hotel?
Conveniently located restaurants include Villa Rica Mocambo, La Terraza, and CAVA de la capsantina.
Are there opportunities to exercise at Playa Caracol Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Playa Caracol Hotel?
Many travellers enjoy visiting San Juan de Ulua (9.3 km) and Casa de Hernan Cortes (10.7 km).